Tulli, the Assistant Manager was "too" much fun. His New Jersey persona made shopping for a Surface…read morelaptop entertaining. He yielded his assistance to Josh, the Electronic Specialist who delved into all the possibilities of finding any discounts possible for USC employees. Although there was a few Surface bundle options including a free trial of Office, I opted to wait. I saw first hand the comparable prices & sales that runs pretty often. Deals of the Day, Student/Top Deals & Members Offers rounded out the vast opportunities to save money. Am I the only person who didn't know that you could purchase Drones at Best Buy? A good store full of fun & friendly employees.

The Geek Squad was scheduled to arrive at my home this morning between 8:15 and 11:15. They…read moreconfirmed the appointment via text last night. Nobody has shown up, texted, or emailed me and it's not 1:45. I just called them and was told they've rescheduled me for next Wednesday. I took the day off from work which has cost me over $1,000 in lost wages, and now I have to take off another day. By the way the order is for over $4,000. This is totally unacceptable. Best Buy better compensate me for my loses or they will permanently lose a customer. This is unacceptable, unprofessional, and rude.

Worst place to get your computer fixed. After I dropped off my computer o was told it'll be ready…read morethe next day which was a complete lie. It took them almost a month before it got fixed. I got a missed call from them and I called them back and they said it was ready. I go pick up my computer only to try to get over charged until I told the guy I was quoted $129 then he wants to adjust the price. Then he tried to tell me he called twice last week to tell me my computer was ready but he couldn't produce his receipt, I have my receipt where I only got a call from them once. I'll never recommend them to anyone.

From the owner: Free Diagnosis MacBook screen replacement…read moreMacBook Battery replacement upgrade ram & storage

Complete rip-off and utterly unprofessional - do not trust them with your computer…read more I brought my laptop PC in for diagnostics because it was having an issue of showing no video output to the screen or attached monitors. I specifically told them upfront that I'd already run some trouble shooting test myself in order to try and diagnose or resolve the issue. They said they could still test and see what the issue is and charged me their diagnostic fee, only to tell me later that they "confirmed" it was a failed video card - by the exact same basic testing I'd already done at home for free. Felt like a total waste of money from the start. I naively assumed they would be doing something more advanced. They were very slow to diagnose my machine and when I came in to pick it up they had to put it together while I waited. Fast forward a year later when I opened the case myself to remove the drive - and discovered the original RAM sticks were completely missing! They had never reinstalled my 16gb memory at all, leaving a 4gb single stick in my machine. I immediately contacted them to report this and asked if they still had my original RAM on hand or could offer any remedy (refund, replacement, etc.). What followed was weeks of chasing them down - unreturned calls, excuses about being busy, not having the authority to resolve the issue, and an otherwise unavailable owner being the only person that could decide how we fix this issue. . Finally, after persistent follow-up, they told me the owner reviewed it and said they "couldn't do anything" because too much time had passed. Seriously? They steal (or lose) my components, charge me for work they didn't do, and then hide behind "passage of time" when called out a year later? No accountability, no apology, nothing. This place is either incompetent or deliberately dishonest. Save yourself the headache and money - take your business anywhere else. Never going there again

My 80-year old parents brought a cell phone into this store for help placing a small SIM card into…read morethe tray. They charged them $50 for 30 seconds of assistance. SHAME ON YOU for taking advantage of elderly folks lacking the dexterity to take care of such a simple task.

I accidentally dropped my computer and cracked the screen and had been looking for a place to take…read moreit to get fixed. I was ecstatic when I found out about this company through a Living Social Deal that they advertised. I purchased the larger of the 2 deals, $69 towards $139 worth of diagnostics, repair, etc. Although my Living Social app steered me a little past the location initially, I laughed it off with the young lady at the desk. She was very courteous and professional and answered all of my questions. James did a wonderful job with repairing my screen and got my computer back to me quickly. I would definitely recommend their services to anyone!

From the owner: Virus Removal, Remote PC Support, Web Design, Tablet Repair, Audio Visual and Security Camera…read moreSeller.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45…read moreminutes to replace my iPhone screen.

10/10 in every way. I am pretty good at working on my most of my stuff but I can not solder for the…read morelife of me and they are ALWAYS very friendly and more than happy to help. I recommend them for everything and anything computer related!

Stephen was transparent, understanding, approachable, and made me feel like my computer issue was…read morehis issue too. I'm tech-savvy in some ways, but I know very little about the inner workings of computers. After spilling some (very little) water on my brand new MacBook Pro one night, I called That Computer the next day when it didn't turn on. I had a huge 2-day job interview in San Antonio. A big presentation, and my flight was 2 days away. Ultimately, the store couldn't fix my computer - the board was fried...but I will enthusiastically recommend to anyone who has computer issues. Stephen listened to my situation, asked me questions, and explained my options. I wasn't hysterical, but I was distraught so I asked him if he would help work through my options (rent a laptop? Buy a new one? Wait patiently hoping this one could be revived in time?) He was extremely open with me about what he (or any computer person) would be able to do for my Mac. He helped me work through what I should do given my situation. I felt fully informed, and despite my lack of knowledge re: computers, he never made me feel stupid. His immediate advice helped me make the best decision without wasting money and time. The second he realized it couldn't be resuscitated, he called me so I could make other arrangements. This store will be my new Genius Bar whenever possible!

I have been using Lexington IT Solutions (LITS) to manage my IT services for sometime now. Even…read morewith the continuously evolving technology, they are always able to accommodate any of my storage, back-up, or network needs. I love Scott! He provides an extremely proactive service and is usually on top of an issue before it even begins to affect our workflow. I called LITS about an issue we needed help with and they were already on it! This happened TWICE! I'm never going anywhere else. The regular updates that they give keep you posted on all activity being done on your device(s). I would recommend them for both a start up and a well-established business. Even though we had IT support initially when we hired LITS, having them put a second set of eyes on our set-up was worth it. I have transferred all responsibilities to their company thanks to their excellent work.

I needed some quick help with my business at home computer. Lexington IT Solutions came out and…read morepicked my computer up at my home. The issue was resolved as well as some needed upgrades were completed. I now have a lightning fast computer that is working better than ever. The team there is very professional, knowledgeable, and friendly. Repairs were completed quickly. Lexington IT Solutions was the solution for me.