Before signing ANYTHING with this company you have the right to know their definition of 'excellent…read moreservice'. Your agency agreement is with Long and Foster, the parent company, not the agent representing you. I was told by a Senior VP that I received an 'excellent' service where my agent was (unbeknownst to me) on provisional status and allowed to represent me without supervision. I was 'required' to sign a 6% agency agreement and if I didn't, Fonville/L&f could not submit my offer. I was not allowed to see the property disclosure statement until I signed this 6% agreement, and when I asked if there was anything I should know, my agent remained silent. (The home's defects were removed from the property disclosure, which she was well aware of). Finally, after making my offer, my agent altered my '10% down payment' to show '80% lvt', thus creating forgery in my name. This review will be up until they employ means to remove it, which is their response to factual reviews.

I can't stress enough~ how amazing DEBRA WYNNE is to work with!!!…read more Here is the story... I am an overly attached (ok - hovering) mom of a wonderful 25-year-old daughter. Last year my daughter decided she was ready to purchase her first home. She met Debra, and being the invasive over-protecting mom I am, I had to meet Debra too. My daughter has been working since the age of 16 and is not going to be Debra's biggest sale of the year... quite the contrary. I am positive she may be one of the smallest commissions. But at no point was Debra dismissive or pushy or anything short of exceptional. You see, 2 months into this, I transferred with my job to California and left my daughter to make one of the biggest life's decisions by herself. But she was not alone- Debra treated my daughter with the care that any person would want their loved ones to be treated. She educated her, she was patient with her, and she listened to what my daughter needed and wanted. My daughter needed to make every dollar count. She didn't have a lot of wiggle room. And Debra always treated her like she mattered. It took a while, because my daughter gave some tough parameters, but as a team - they did it!! My daughter got such a great place!! Great neighborhood, good distance to work and fun, within her budget, and the home just feels like it was meant to be. Because of COVID, I was able to come back and help her get settled in. And as the first few months have passed, there has not only been no buyer's remorse- there has been more and more happiness and validation that this was a great decision. We owe so much to Debra! As a mother, I have actually shed a few tears at how thankful I am to have Debra's kindness, keen knowledge and resounding integrity during this time for my daughter. Not only is Debra wonderful- but all the people in her network as well! The mortgage broker (shout out for Franco and Barb Multari) and the staff at Fonville Morisey (Janee- you rock!) all added to what a wonderful experience this has been. Would HIGHLY suggest any of their services!!!!

I highly recommend Glenda Stone from Brokers United Realty in Durham, NC. She is very knowledgeable…read moreand a go getter. She made some recommendations which she felt would not only increase the value of my house, but would get it sold quickly. My house went on the market on a Wednesday. We had 2 solid offers the very first day, but we decided to wait until Friday to see what other offers might come through. On Friday we decided to accept the very first offer which was for $5000 over the asking price. I had moved across country and left Glenda to follow up on all the issues uncovered in the home inspection. She found the necessary contractors to address the issues and everything went extremely smooth. We accepted the offer on Friday May 18th with an extremely aggressive closing date of Monday June 11th. Due to Glenda's tenacity to get things done we did in fact close on Monday June 11th without any issues. Bottom line if you want your home sold fast I highly recommend Glenda Stone from Brokers United Realty.

This is BY FAR the best experience I have ever had refinancing my home. I have tried using Quicken…read moreloans and even selected the "best" lender by recommendation on their website. After several weeks and faxing a huge amount of paperwork, paying for an appraisal, I quit the process. There was so much red tape and asking for more and more information that I was disgusted with their process and haulted the loan application. After several years and interest rates dropping I was began this process again. I was again using Quicken loans. My son who is a financial advisor and real estate investor looked over the information the officer gave me and showed me the large amount of hidden costs of the loan. He recommended Douglas Quick. Boy was that a Godsend. There were no hidden fees and my loan was so easy I couldn't believe it. It was processed in record time and everyone I worked with was terrific. Shout out to Douglas Quick who was on top of everything constantly from beginning to end. I could have been his only client and wouldn't have gotten more attention. He was so good! I couldn't believe it was so smooth and easy. Our closing took 15 minutes! If you are looking for a great business and a terrific person to work with look no further. Doug is TRUSTWORTHY, caring and soooo good at his job. You will not be disappointed.

Douglas was unprofessional and delayed our closing (said we needed to being more funds to closing)…read more Very disappointed

Frank Rexford is as good as they get. He is extremely knowledgable about mortgage options,…read morecreative in his thinking, professional in his approach, and responsive in his communications. Through Corporate Investors, he offers a plethora of loan options at vey competitive rates, and can act quickly to process and approve a loan, which is critical in today's real estate market. He is a seasoned mortgage broker and has a super support team. I have used Frank for my personal home loan, and recommend him highly to my clients. I am confident that buyers using Frank will get exceptional service, competitive loan terms, and a seamless experience from start to finish.

Best lender in the business HANDS DOWN! We attempted a refinance on our home with Atlantic Bay and…read moreWells Fargo and were denied. We gave Sharon a try after hearing about her from other Realtors and boy were we glad we did. We got a Profit and Loss statement from our accountant and Sharon worked her magic. We were able to close on time with minimal closing costs and we couldn't be happier! She's my number go to from now on! She's extremely professional and makes things happen! Thank you Sharon!

Terrible. I whole heartedly hope she invests in herself and improves. As a new home buyer, the…read moregrief and financial problems she caused was beyond comprehension. You assume your realtors and loan officer are on your side. She increased the cost of our home and was proud of herself for doing so. How much sense does that make? She was argumentative, pushy, impatient and unpleasant during the whole process. Had we not been so put out because of the pandemic, we would have fired her and found someone else. I sincerely hopes she adjusts herself moving forward and doesn't harm anyone else. Proceed with caution.

When speaking with a friend about our interest in moving to NC, she highly recommended we reach out…read moreto Cindy Reynolds. So we did. And my husband and I have had the pleasure of working with her for a short SIX weeks. My husband and I came to NC (with our baby) for his business trip. After we reached out to Cindy on our second day into our trip and expressed our interest in seeing homes in and around Raleigh, she set up a number of viewings in less than 24 hours. Although we didn't see a home that we wanted while on that trip, Cindy sent us listings and photos daily until we found the one. My husband went back to NC to see that home (and many others), while Cindy generously offered to pick him up and drop him off at his hotel. After hurricane Matthew, Cindy kindly offered to visit the house for us to make sure there were no signs of damage. We quickly submitted an offer, then a counter, then entered escrow. We closed in NINE days!! And from our first trip to NC, to the day we closed escrow, it was a very painless SIX weeks!! Living in CA, corresponding with Cindy at all hours, phone calls, text messages, video calls (FaceTime), and countless emails...we have been nothing short of impressed and completely pleased with the incredible service and attention to detail that Cindy has provided us. She is very patient, kind, and seriously has made our first time home buying experience a breeze!! I can't say enough good things about her! We are SO thankful to have had her on our side through this whole process to ensure a quick and painless transition. Thank you Cindy!!

Mixed experience with them buying a house. Realtor was decent, always answering my questions, and…read moretrying to work on my schedule. Patient with me as well (I worked with him for over a year, before we found what we wanted). Minor issue, but its all with the commission. I was often looking far from my realtor's home office, often wished they'd hand me off to more local agents, with direct knowledge on the neighborhood. Finance team SUCKS! Didnt run my numbers at all, just took them at face value, and submitted them which came back with some issues. When I tried to have them corrected, they didnt want to, forcing me to screw up my closing date and miss out on an awesome rate. For a "senior" staff member, Ive seen new hires care more. One last bit. They will try to push a home warranty on you with a company called HSA. This whole scheme is full of kickbacks, half qualified contractors, and incompetent agents to assist with issues. While it might save you some money, its probably not worth it.

I had a very good experience with CHM... twice. When we bought our first (and only) house, we…read morestarted with an out-of-state credit union that offered us a very competitive interest rate. Unfortunately, they brought in an appraiser from Raleigh who didn't know our market and our appraisal came in lower than the offering price on the house. We thought the whole deal was going to fall through. Our real estate agent suggested we try Carolina Home Mortgage, and they made the process so easy. CHM brought in a well-qualified appraiser, a local title attorney, and talked us through the various fees. Kearny, the owner, personally handled our mortgage and was always available by phone. He explained what we needed to do at each step of the process. When we decided to refi, we went back to Carolina Home Mortgage, and they were a pleasure to work with again. Kearny made sure our mortgage was prioritized and processed before our rate lock expired and a federal rate increase went into effect. We ended up with a rate more than a quarter of a point lower than any other mortgage broker offered us. Can't recommend Carolina Home Mortgage highly enough.

We worked with Frank Glenn at CHM, and he was absolutely amazing. Super nice guy who really went…read moreto great lengths to help us out and perform some research for us - I'd be 100% happy to recommend him to anyone in the Triangle area looking for a mortgage specialist. Bravo, Frank!

First and foremost, Brian Kenedy is a dream to work with! Not only is he extremely knowledgeable,…read morehe gently steps people, no matter how ignorant, through the mortgage process with grace and ease. I was so ignorant when I started, but by the end, when I signed the papers locking in my rate, I felt confident because I knew what I was doing. He explains every step very clearly and leads people in the right financial direction based on their income, savings, and assets. Most importantly, he saved my husband and me over 2,000 USD in origination fees. Because he works for himself, he does not have the overhead costs a bank or mortgage firm has. This means the bank pays him; you do not. Moreover, after doing several price comparisons, it was evident that the rates he landed were as good or better than other companies and banks. Don't waste your money. It pays to at least contact Brian and see what he can do for you. When we purchase our next home, we will go back to Brian. We couldn't have asked for a better deal or experience.

I have worked with Brian Kenedy for two decades. He has always come through for me and my clients…read more He works to find the right product and financial approach for each individual borrower. He is your advocate when it comes to lending.