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    Smith Strategic Group

    5.0 (1 review)
    Open Open 24 hours
    Updated 1 month ago

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    1 month ago

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    Onelife Fitness - Woodbridge

    Onelife Fitness - Woodbridge

    2.8
    (148 reviews)

    Pay extra for this and they keep the door wide open for everyone and close it early and come in…read moreyelling and knocking on the doors to tell you they are closing at 9:30 despite it not even be 9:30pm. Waste of money. There should be more scrutiny and members should be able to utilize the equipment they are paying to use without the nuisance. Not to mention each time i go to this sauna a woman takes all her clothes off completely and literally so disgusting i cannot even use the sauna. There should be a clothing requirement as that is so unsanitary how she spreads her cheeks across that room and makes everyone leave. Members should not be subjected to this to use a OneLife gym. I've never experienced this at any other gym which is why i felt the need to write this. This gym could use better management and hours that are not so restricting giving the traffic in this area.

    ant to file a direct complaint about the staff member at the front desk, Kai M…read more I visited the gym today with a friend who is already a member. My intention was simply to check out the facilities before signing up tomorrow. We arrived at 9:10 AM, with about 50 minutes remaining before closing. Despite this, Kai M refused us entry in a rude and dismissive manner. He gave multiple inconsistent excuses: first claiming there was no staff available, then saying the person in charge of registrations wasn't there, followed by saying there was no trainer present, and finally telling us to come back the next day in a disrespectful tone. In practice, he denied us access and effectively asked us to leave. We were not asking for anything complicated, just to work out during the remaining open time. Instead, we were met with poor customer service and zero willingness to assist, both toward a current member and a potential new client. We ended up leaving without training and with a very negative impression. Staff behavior like this reflects poorly on the gym and discourages new memberships. Customer-facing employees should be professional, helpful, and respectful, none of which we experienced today.

    LA Fitness

    LA Fitness

    2.2
    (150 reviews)

    I really enjoy going to the LA Fitness in Woodbridge. From the moment you walk in, the staff sets a…read morepositive tone--Rudy and E always greet me with a smile. Rudy, in particular is personable, and has great energy no matter the time of day, which is especially encouraging on those days when motivation is low. The customer service at this location stands out and is noticeably better compared to other locations I've visited (specifically the Lorton location). The staff is consistently helpful, approachable, and willing to assist whenever needed. I also appreciate that when equipment is down, it's typically repaired or replaced within a reasonable timeframe, which helps keep workouts uninterrupted. Even during busy times, parking has never been an issue, which is a huge plus. The Kids Club is another highlight--it's spacious, and the staff genuinely seems to enjoy working with children. It's reassuring to know your little ones are in good hands while you focus on your workout. Overall, this location offers a great balance of strong customer service, well-maintained facilities, and a welcoming environment. Also the district manager Tyler is a lovely human-being.

    Im a returning gym member (i previously had a membership before the renovations happened). I like…read morethe spacing in this gym and they have just about all the equipment you could need to have a great workout. The downside (and this is could honestly just be a pet peeve of mine), many people here seem to not care about putting dumbbells back in their designated place. Besides that, the gym and staff have been great.

    Fitness All Ways

    Fitness All Ways

    5.0
    (12 reviews)

    If you've been on the fence about hiring a personal trainer, this is your sign to do it--and call…read moreTrin. As a woman over 50, strength training has become one of the best investments I've made in my health. I wasn't looking to spend hours on a treadmill--I wanted to build strength, improve my mobility, and stay healthy for years to come. Trin understands exactly how to train women in this stage of life. One thing I love is that her studio is private and super clean. I never have to worry about a crowded gym or feeling like people are watching me. It's a comfortable space where I can just focus on my workout. I'll admit, I was nervous about working with a trainer. I wondered if I'd be judged or expected to already know what I was doing. Instead, Trin met me exactly where I was. She's encouraging, patient, and knows just how to challenge you without making you feel overwhelmed. I've gotten stronger, more confident, and I can feel the difference in my everyday life. If you're over 50 and have been telling yourself you're "too old" or "too out of shape" to start, trust me--you aren't. Trin will make you feel comfortable from day one, and your future self will thank you. Highly recommend! L.Harlem

    Trin is the most amazing trainer! Not only did she invest in my physical health, but she deeply…read morecared for my mental. I remember a session where I was so exhausted and tired, and we spent the time talking and stretching. She cares about the people that she works with and I can't wait to get back to her for continued sessions. I promise you won't regret your decision with her!

    Orangetheory Fitness

    Orangetheory Fitness

    4.2
    (29 reviews)

    An incredible way to spend your time getting fit. The intense interval training keeps you in your…read moretoes with the ever changing cycle of classes. The Coaches are Subject Matter Expects ready to breakdown the instructions and facilitate a good workout. Mike, Patricia, Heather and Drey are all natural motivators and will inspire you to break out of that comfort zone. It will take you a little bit to learn the science of the color Blue, Green, Orange and Red but no doubt you will leave out of the class feeling great and ready to take on the world... I strongly recommend...

    Updated review on 11/9/18 -- My time at OT has come to an end. I have nothing negative to say about…read morethe OT workouts and trainers, because they are all amazing. My decision to end my membership is because I continue to have recurring issues with the HR monitor. If you read my previous review, I had an issue with the HR monitor during my very first class. I gave them another chance though and signed up for a membership immediately after said class. OT staff sold me on their newest and latest HR monitor after my 3rd class that you can wear on your wrist. It cost $115 bucks. The OTBeat monitor I purchased, did not work the very first class I used it in (my 4th OT class at this point) - yes, it was charged and yes, it was worn correctly) -- I continued with the class anyways and spoke with front desk staff after my class, who alluded that I didn't wear it right and that I needed to arrive a few minutes early during my next class so they can put it on correctly (rolls eyes -- I knew it wasn't a user issue). But I held them to that suggestion and arrived early for my next class the following week. Front desk staff put it on my arm for me and I began my class. Low and behold, front desk staff interjects my workout a couple of times after realizing the HR monitor was defective. This was after they moved it further up my wrist and applied some gel. At 30 mins, I gave my HR band to the front staff and continued my workout without a HR monitor at all. They decided to keep my band and "fix it" and would give me a call when it's fixed and ready for pickup. It's been over a week and I still haven't received a single call from OT. You'd think after so many bad experiences and being a semi-new member, the studio manager would reach out to rectify my bad experiences, but that hasn't happened. I will be going in this morning with the box (glad I kept that) to return my HR monitor and will be cancelling my membership. For a plan that's $69/month, I expect the OT experience that everyone else gets -- the bad a$$ workout and getting my workout results so I can compare with the previous week and see progress. And if you're wondering, what my plans are next -- I'm planning on joining xsport. They have an X-IT program that is an additional monthly cost (cheaper than OT) and it involves a very similar workout with the HR monitor. They also offer childcare for only $15/month, which allows me to sign up for their unlimited X-IT program. Edited to include that I contacted OT today to inquire about the status of my OTBeat monitor and was told that it was sent to corporate for repair. I asked for a refund given it was purchased less than 2 weeks ago and I was told that opened and used merchandise can't be return, which is silly given I was sold a defective HR monitor from the very beginning and addressed that my band was not working properly the first day it was used. I was told that my only other option is to sell it to someone. This is by far the worst experience I've had with a gym.

    Smith Strategic Group - businessconsulting - Updated August 2026

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