This business is a joke. Dude that owns it does not care about your time. Misdiagnosed my vehicle…read moreseveral times and never finished the work. Dealt with them for over 2 months to still not have my vehicle fixed. Half the time I went by the shop during regular business hours they had the shop closed. Go to Hillmans Family Automotive or Professional Brakes and Tire instead. You will regret going to MP Motorsports.

After receiving a high quote from a dealership for a necessary car repair, I sought out this shop…read morefor a second quote and to do business locally. However, I ended up getting jerked around and ignored. I took the car in and the intended repair was not needed according to them. The parts had been ordered and I was told they would be held just in case the problem came back - which it did. Took the car back and they confirmed the initial diagnosis but now they didn't want to do the repair after having given me a quote for the job and retaining the parts. First, I was told it would take weeks before they could get to it - and, then they took it upon themselves to get a quote for the job at a different shop - one I was not familiar with. I told them I would like them to do the work because I trusted them. Then they decided they would have to re-price the parts and re-evaluate the quote! They would get back to me for an appointment. Didn't happen. Because of this ill treatment, I would never recommend them to a future victim. Good news is - I took the car out of town, got the repair done at a cost less than what he had quoted. So much for shopping locally with small business owners!!

Been taking my car here for years. Greg is honest and competent. I won't go anywhere else unless…read moreit's an emergency and he isn't in.

Terrible customer service. They don't stand behind the parts they use. I had a part still under…read morewarranty and they refused to replace it. And they are more expensive than other shops for the same work. Will never return.

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

Great service at reasonable prices. You may need to book in advance but it's worth it.read more

Chris has worked on my car twice, and as a college student away from home with a car that…read moreconstantly needs to be fixed this shop is the best around. I highly recommend Chris for any car needs, he keeps you up to date and is super friendly. Pricing is fair and he doesn't try to make you over pay. He works efficiently and can get you in as soon as he can. Also he does cash, credit, debit and if your parents are paying from home he can work with that too!

My partner and I found this business by word of mouth when we were looking for replacement tires…read more There is nothing fancy about the location off Main on Cherry (they will move to a new location this year), in fact Mantz is very easy to miss, sort of down hill and hidden to the right. There isn't a check in, you just have to get the attention of the working guys and let them know what you need. It's better to go before noon, because they get very busy after that. But they are happy to find out what you need and get you right into the line, especially if you have a leak or a puncture. They'll let you know if they can repair ($20 2026) or put a used tire on your rim (about $40 2026 - I have a small car) and if they do not have your tires in stock they will order them for you and let you know the price points upfront. They obviously don't have time for long conversations, and they really get to what you need or your options right away. Mantz is opened M-F and Saturday. Check the times, go early if you can. Bring something to read or a game on your phone. There are chairs in the unused bay to wait. They're quick, depending on what your car needs, but prepare to wait in the queue after 2pm. I'm going there from now on to get my tires rotated too. They are a literal hidden gem. The best of the best in Sylva. Sorry other guys.

After waiting an hour because I arrived at 12 and their lunch hour is 12-1, they ignored me when…read morethey opened back up. The owner, I assume, a white guy with medium build and short hair, asked who was first in line. I said "I don't know, but I probably only need to drop off my trailer," but he didn't hear, because as I was talking he kept walking away from me and was already talking to other customers who were in their vehicles. After talking to every customer except me, he started working on vehicles and ignored me, as I was still standing there waiting. When I asked another employee who I should speak to, the first guy interrupted him, started yelling, and said, "I asked you who was first!" He then escalated the encounter, yelling louder every time I responded to him until we were yelling at each other. He was extremely aggressive and high strung. I am local, I've been to this place several times before, and I've sent my family to this place many times. We won't be going there again after today.

these people are scammers. they claim they have vehicles for sale and then take your money to…read more"deliver" said vehicle, but they never deliver it and will not give you your money back.

From the owner: So its me and my business partner we love our job. We will make sure the job is done and we don't…read morecharge a arm and leg. We are here to help you save money. We are honest and fast. We are ASE certified and have over 30 years experience in the business. I will come to you and fix your vehicle while you work or while you are home. I do charge to come to you if u are 30 minutes or less away it be 60, if u are a hour away it be 100 and so on.

Becareful where you spend your hard earned $. These folks don't back their services or their tires…read more After being a loyal customer spending over 1000 I was ripped off! I purchased 4 new tires. A week later I had a flat. I called and a very rude woman told me they didn't cover that. I would have to call the manufacturer. She gave me the run around. I wondered if she pocketed the $. I purchased another tire else where. I let that slide. My a/c went out. I took my car there paying $300. It half way works. Again, I went to them. I do transports for special needs individuals. I have to have air. Again, the very rude woman had an attitude. She argued with me yelling I didn't buy my tires there. When she realized she was wrong she got even uglier. She said it wasn't their fault the air didn't work. They were not responsible. I decided to just leave. As I exited the door she yelled bye a few times. I turned around looking for a manager or the owner. I went into the bay area where she was talking about me to her coworkers. I asked for owners number and she wouldn't give it to me. Telling me they would tell me the same thing. I told her I wanted to talk to them about her behavior. That she was completely unprofessional. She was red faced yelling obscenities at me as I left. Idk if any of what she said was true. I just know as long as she is at the front desk I will take my business elsewhere. I hope the owners see this and remove her as the face of this establishment.

They are very pleasant to deal with fast and professional they tell you what is wrong and explain…read morewhy it would happen and if you need it done right away

This is the fourth time to Dillsboro Automotive in an effort to bring my previously neglected 2005…read moreToyota Tacoma "up to speed". Each and every time they are good to their word as far as meeting the previously identified estimate for the work proposed. Started off with an oil change and has steadily increased in scope and complexity. I have looked at other providers for the same work and while their estimates might be a bit less, I rather pay for know quality and good customer service. I plan on knocking off several more items off the list before we get into the winter.

I highly recommend this place. Very professional. Great service and they don't overcharge me. As a…read morewoman, it's the first automotive shop, in my life, that I don't feel uncomfortable. They always treat you respectfully and I don't feel that they are out to overstretch what I really need.