This is the fourth time to Dillsboro Automotive in an effort to bring my previously neglected 2005…read moreToyota Tacoma "up to speed". Each and every time they are good to their word as far as meeting the previously identified estimate for the work proposed. Started off with an oil change and has steadily increased in scope and complexity. I have looked at other providers for the same work and while their estimates might be a bit less, I rather pay for know quality and good customer service. I plan on knocking off several more items off the list before we get into the winter.

I highly recommend this place. Very professional. Great service and they don't overcharge me. As a…read morewoman, it's the first automotive shop, in my life, that I don't feel uncomfortable. They always treat you respectfully and I don't feel that they are out to overstretch what I really need.

Great service at reasonable prices. You may need to book in advance but it's worth it.read more

Chris has worked on my car twice, and as a college student away from home with a car that…read moreconstantly needs to be fixed this shop is the best around. I highly recommend Chris for any car needs, he keeps you up to date and is super friendly. Pricing is fair and he doesn't try to make you over pay. He works efficiently and can get you in as soon as he can. Also he does cash, credit, debit and if your parents are paying from home he can work with that too!

Excellent Service and Great People! We've been bringing our…read morevehicles to Hillman Family Automotive for a while now, and they consistently exceed our expectations. With multiple cars of different makes, models, and mileages in our family, we've tested their expertise across the board - and they've handled everything expertly. The service technicians are both friendly and knowledgeable, taking the time to explain what your vehicle needs. The staff genuinely works with you on your specific needs and requests rather than pushing unnecessary services. Their service is fast without sacrificing quality, which we really appreciate when we're juggling busy schedules. As a first responder family, we're grateful for their support of both families and first responders in the community. They even went the extra mile by inspecting a used vehicle we were considering purchasing, giving us valuable peace of mind. Highly recommend Hillman Family Automotive for reliable, honest service in Sylva!

Got a oil change here after bad experience with another place I had gone to before. They not only…read moredo their work quick but all are very friendly. Was cheaper than I was quoted at other places but still a fair price. 100% recommend this place going forward.

This business is a joke. Dude that owns it does not care about your time. Misdiagnosed my vehicle…read moreseveral times and never finished the work. Dealt with them for over 2 months to still not have my vehicle fixed. Half the time I went by the shop during regular business hours they had the shop closed. Go to Hillmans Family Automotive or Professional Brakes and Tire instead. You will regret going to MP Motorsports.

After receiving a high quote from a dealership for a necessary car repair, I sought out this shop…read morefor a second quote and to do business locally. However, I ended up getting jerked around and ignored. I took the car in and the intended repair was not needed according to them. The parts had been ordered and I was told they would be held just in case the problem came back - which it did. Took the car back and they confirmed the initial diagnosis but now they didn't want to do the repair after having given me a quote for the job and retaining the parts. First, I was told it would take weeks before they could get to it - and, then they took it upon themselves to get a quote for the job at a different shop - one I was not familiar with. I told them I would like them to do the work because I trusted them. Then they decided they would have to re-price the parts and re-evaluate the quote! They would get back to me for an appointment. Didn't happen. Because of this ill treatment, I would never recommend them to a future victim. Good news is - I took the car out of town, got the repair done at a cost less than what he had quoted. So much for shopping locally with small business owners!!

Dale was AMAZING. He dug my car out of an impossible ditch and didn't leave a single mark. I was in…read morea remote area and he got here in less than 45 min. He was really friendly and knowledgeable. I could not have asked for better service!

Not happy with this place. They charge way too much and…read moredidn't even fix the problem. I would definitely go elsewhere for your mechanic needs

Incredible knowledge behind this team. Brought my 2016 Honda Odyssey with a major hesitation in the…read moreacceleration. They knew within 30 minutes what the problem was, diagnosed it and were upfront and honest with what they could help me with. (The rest was an issue that I need to consult with a Honda Dealership about) I was treated with care and respect especially because I truly don't know cars and their mechanics at all. Thank you so much Jennifer and John. Very grateful! Highly recommend this company.

I reached out to Jenn the Friday before Memorial Day when my Ford Explorer broke down without…read morewarning on a family vacation. I had contacted several other mechanics, garages, and car dealerships in the Clayton area looking for help and nobody was able to work me in or even give me any advice on where to go. I found JennJohns Auto Service in searching online and it turned out to be an amazing experience. Jenn and John were on site less than 24 hours after my original inquiry, diagnosed my problem, and replaced my alternator and serpentine belt quickly and with obvious expertise. Throughout the experience they showed excellent customer service and showed us step by step what they were doing and the reasons why, proving their years of experience as mechanics. Their rates were fair and reflected their experience and customer focus. I cannot recommend them enough.

Blew a power steering hose on my Dodge Caravan "beater" and Donny and Dale had me back on the road…read morein short order, and at a ridiculously reasonable price, despite having a fully booked garage schedule. Doesn't get better than that. Thanks!

Been taking my car here for years. Greg is honest and competent. I won't go anywhere else unless…read moreit's an emergency and he isn't in.

Terrible customer service. They don't stand behind the parts they use. I had a part still under…read morewarranty and they refused to replace it. And they are more expensive than other shops for the same work. Will never return.

Was stuck on the side of the highway and within 30 minutes he was able to come and diagnose my…read moreproblem and fix it promptly. The price he gave me was much better than I was anticipating.

Collins mobile mechanic can only do basic transmission work (his words not mine). Most people can…read moredo basic transmission work drain and refill transmission fluid.