Crumb and his dad are good people with amazing knowledge of the business! They are professional and…read morevery helpful. Life long customer here, wouldn't call anyone else

I needed a tow from Bonneau Beach, SC. to the Suzuki dealership on Remount rd. Charleston. I called…read moreMiddleton, he had stepped out so I left my number. Within 15 minutes or so he called right back. Middleton had the best price around and were close to where I lived, I explained what I wanted and 2 guys were at my house at the time I told them to come. These two men were very professional, courteous and knowledgeable, also pleasant to talk to. They loaded my car quickly and arrived at the dealership without much waiting time and dismounted my car without any problems. I was very pleased with the service and will use them again when I need a tow. Thanks, DC.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

Due to unforeseen circumstances, my husband's truck slid into the ditch in our front yard. After 60…read moreminutes, Brian realized that this situation needed more professional help. Our beloved State Farm Agent dispatched Universal Towing. I received a call and text with questions about the ongoing situation and the area around it since the rain softens areas of our land. Within 20 minutes later, they were here. Thankfully, the cost was through our insurance company. Therefore, if you are in this situation or need a reliable, professional towing company, call Universal Towing.

One of our cars was in our garage at home and would not shift out of park. Universal came early on…read morea Sunday morning and helped get it out of the garage and onto the truck to be dropped off at the mechanic's shop to be there for them the next morning. Leek was a great help!

We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Very helpful and nice. I will recommend him. Also he is very professional. Response time was really…read moregood.

This place is the WORST. The customer service is horrible. I called earlier this morning for a…read moretowing job in the afternoon. They assured me they'd be able to pickup at the requested time. When I called an hour before, they said sorry we can't do it any longer... The guy who I spoke with was a complete JERK. AVOID THIS PLACE!!! He tried telling me that I lied about the pickup time... which was not true. He kept repeating that all calls are recorded, so I said go ahead and go back and listen to the call... BEWARE. AVOID. JERKS.

This is a first class professional paint and body shop. I had to have my frame replaced and some…read morerear quarter panel and rear door work on my 2024 pick up truck. I was extremely concerned knowing that there were a lot of moving parts to get everything back to pre wreck status. I got my truck back a week ago and it rides just as good if not better than before the wreck. The communication was on point and they kept me up to speed on the progress. Mike and his crew do awesome work. I highly recommend this place.

I would have left a 5 star review for the bodywork repair but after having the car back for a…read morecouple of days I found out the horn didn't work. After taking it back for a tech to look at they said I didn't have one. I had one when I left the car with them. They had to replace the front bumper due to damage on the drivers side from a side swipe. There was previous damage on the passenger side but nothing that would cause there not to be a horn. Now I have to put out more money to replace a part they refuse to admit they didn't put back when reassembling. I will not go back or recommend.

I had the absolute best experience with this mobile mechanic service. They worked on my Rolls Royce…read morewith the kind of honesty, care, and attention to detail that is nearly impossible to find these days. Luis, in particular, was phenomenal--hard-working and knowledgeable I've dealt with countless reviews over the last 20 years and their service is as deserving as any 5 stars I've left. From start to finish, everything was transparent, fair, and handled with true expertise. They went above and beyond to make sure everything was perfect. If you're looking for someone you can truly trust with your vehicle--whether it's a luxury car or your daily driver--this is the team. I would give them 10 stars if I could. Highly, highly recommend!

Super quick response and great service on a holiday....nice guys and very fair on the…read moreprice...highly recommend!

Excellent services and fair prices. My VW was fixed fastread more

Found my new auto mechanic. I've them work on a Dodge Challenger and Camaro. They did great work,…read moredid it quickly at a good price. It's tough to find that. On top of that, when my vehicle needed to be towed in, they gave me a recommendation that saved me money.