This is a honest and reputable company. A company that does what they say they will and at a fair…read moreprice. I suggest everyone get a pre-season inspection for heating and AC. We have had the same technician doing the inspection for the last three years. Thank you Matt.

Matt was very thorough and not rushed while evaluating the heat pump (swimming pool heater). Great…read morecommunication skills and friendly.

geez only 5stars I would have given them more. absolutely the best…read more my air went out and I called at 10:00pm they actually answereded the phone, told them the problem and they offer to come out that night. I did not have them do that, they worked around my schedule. Gene was here the next day fixed the problem within 45 minutes. best company ever.

Technician added multiple parts to outside unit without ever providing a quote. Couldnt repair and…read moresuggested I get a new unit. Found a comparable unit for $400 less at a competitor. Owner got mad and charged me $500 for doing absolutely nothing that fixed my issue. Spoke with the company and was told they would waive charges if I used them in the future. Shortly after talk, they started sending $500 bill in the mail. Very unethical practice IMO!!!!

Bi annual system check-ups. I usually get a call prior to each season and the service person will…read morecome to thoroughly check that everything is functioning well. I want the assurance that my heating system is ready to go in the chill of a brutally cold January night. And the Same goes for a hot and humid late July day when we have 90 degrees and 70 percent humidity!

These guys were super prompt, helpful & courteous! Major snowstorm today and heat wasn't working…read moreproperly. The gal who answered the phone helped somewhat and then a tech appeared at the door shortly to fix things. Definitely recommend them.

We called our home warranty company for a loud squealing/grinding noise from our heat pump right…read moreafter the snow and freezing rain. Within 5 hours of our call Noah was at our house and had diagnosed the problem and gave us an arrival time after getting the fan motor delivered. He arrived almost exactly when he said he would be here and made the repair. If we need any air or heating work done Noah's Ark Air will definitely be the company to call. Thank you for your excellent communication and service.

From the owner: Noah's Ark Air is a trusted & experienced HVAC contractor. Owner is trained and certified through…read moreBCTC HVAC school. Serving Fayette County Lexington, Kentucky and surrounding areas. Noah's Ark Air is a new HVAC company owned and ran by techs that have worked for other big HVAC companies in the Lexington area for the past 16 years specialize in installation, maintenance, and repair of Heating, Cooling, & Geothermal systems, ensuring your home comfort year-round. We also install mini split ductless HVAC equipment Satisfaction guaranteed 125$ Service / Diagnostic fee A+ Rating with BBB 5 star google rated company

100% recommend Matt and his wife at Ware's H&C.. They quickly came to the rescue to address my…read moregrandmas home. They patiently explained what they were going to do, looked for any other issues to relieve any concerns, and finished the job the same day. They were quick to communicate, resolve the hvac pump and take care of it. I signed up for the 3 month check up program that is so nice to have someone trustworthy and efficient make sure the home's heating and cooling is running properly. Utility rates are rising, better call Matt to make sure you aren't paying a lot more than you need to like I was because of weathered parts and filters.

Do Not Use this HVAC Company. They are completely unreliable and lack any knowledge of HVAC…read morerepair. I called them three time for repair and never heard back form them.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Good company overall. Used them for years. Had one of their monthly plans where you pay a small fee…read moreto get priority services, which did come in handy a couple of times. I will, however, forewarn anyone, they will not refund you the last month of your monthly service fee even if it is just 2 days over and you no longer own the home. My card was charged on the 15th, I officially closed on the sale of my home on the 16th, called to cancel my service on the 17th, and was told by them on the 18th they would NOT be refunding my monthly service charge for that month; the coverage would run through the next month even though I no longer own the home. Adamantly refused is how I would best describe it. They did confirm I would not be charged again after this. Sure, they were very chatty and polite about it, likening the monthly service fee to a month-to-month gym membership, but under no terms would they refund it. I don't own the house anymore. I waited until after the official close to cancel my membership because had something with the furnace or water heater arisen I would have been responsible until the house changed hands, and I wanted to have use of the service I paid for in case I needed it. Thankfully, I did not. This aside they are still a good provider if you need to have your furnace serviced. I did not use them for my water heater replacement because they quoted me several hundred dollars more than what I ultimately paid to get a brand new one installed by another provider. I will certainly keep this in mind the next time I get an offer for any type of monthly membership from these types of services. Updated 07/22/2018 For whatever reason they decided to issue a refund for the service even though I had given up my attempts to request one after I was told on the phone they absolutely would not. So, it was a nice surprise. But I suspect it was only after someone higher up noticed my review and had a change of heart or realized how irrational it was for me to have a service carry over for another month on a home I don't even own. Either way, I'm satisfied. In fairness, I will increase my score with another star.

Five minutes work to unplug a drain. $630 dollars. It won't happen again…read more Go somewhere else, he was there and I needed to get it unplugged. Never again will I use them.

Needed a new HVAC company for preventative maintenance on our air conditioners and furnaces. Great…read morecustomer service from Collette who made the appointment and Ted was quick and efficient in our annual air conditioners check. Highly recommend!

Best HVAC company in Lexington! Replaced our entire system/ 2 AC, 2 furnaces. Prompt, price was…read morevery competitive, upgraded both units and thermostats, checked in with us every couple of months and even provided free service check/filter changes! Unbelievable professionalism.

Respond quickly and professional. Always willing to help even after the sale of a new unit.read more

Always easy to schedule and provide reliable service. They show up when they say they will and at a…read morereasonable cost. Been using them for 8 years now and the scheduling area has improved over the years.