Will hang up on you if you try to call for information. Very rude staff…read more I tried to call for a simple request to get ahold of the owner, and was repeatedly hung up on. Was told to call another store which treated me worse! Awful, dirty, place that is run down and looks awful.

Adequately-sized gas station close to Endive Eatery and on the way to Country Mercantile. Pretty…read morestraight-forward convenience store and gas station. A couple of blocks over is Maverik so they can both cater to those nearby. No nonsense and all the regular convenience store goodies.

The gas station itself is well stocked, clean and convenient in it's location. The low star rating…read moreis due to my husband's debit card being hacked multiple times after visiting this particular location. Tends to be Apple transactions for 99.99. There's something shady going on here.

The price of gas here is much higher than most locations around town. I needed air for my tires and…read moretried to get the attendant to tell me if it cost money, where it was located, and if there's anything I need to do in particular to operate the machine. She really had no clue about anything. Turns out, if you're looking straight on at the building, it's in the back on the left and it's a vacuum and air supplying machine. It also costs a dollar to operate for an unknown amount of time and the machine only takes quarters. When I went back to ask for change for a dollar I was nearly refused. Save yourself time and money. This place is a big ol' womp womp!

Maverick station is clean, organized and very busy. This location is posting a lower price for…read moreunleaded. This 2022 Summer has featured gasoline above the 5 dollar range, and causing concern for travel budgets. The cleansing water for windshield are fresh, and the squeegee fresh and like-new. The garbage cans are clean and not over-flowing. At this time, not a need too enter the store facility. Will definitely make time on the next boli sit and share.

rude af treatment. A 24 hour gas station in the middle of nowhere won't let you park and sleep in…read moretheir parking lot. not A friend to cross country travelers. Their gas stations are designed to discourage you from parking with them when it's dangerous to drive.

This location is tough to stop at unless you don't have to make a left hand turn out of the parking…read morelot. This one isn't the newest or the oldest gas station/ store, shows signs of age as do the rest of us. Being right on GWay, it's busy during rush hour and the last gas stop before the highway.

We stopped at this Jackson's Food Stores in West Richland on our roadtrip to Walla Walla! It was…read morewell stocked with an impressive variety of snacks and candy, as well as fresher food like fruit cups and bananas. They had the most options I've ever seen in a gas station convenience store. I tried one of their microwave burritos and topped it with their excellent selection of hot sauces, jalapeños, and onions - it hit the spot! A great place to grab a quick bite or stock up on road trip essentials

poor service also went in the morning had no hot food ready and the guys inside were super ruderead more

The new management of Pit Stop offers a unique shopping experience by providing access to items…read morethat are both new and unusual (for example, Japanese Oreos with Strawberry filling). This makes it an intriguing option for those seeking products outside the ordinary retail market. Big thumbs up.

I was driving through West Richland today and stopped at a Pit Stop. The guy at the register was…read morereally friendly and asked if I wanted him to bring anything in the store. The store was super clean and nice. I wonder if there's a new owner. He also asked if I wanted hot food and said they're going to have some great deals.

Went tonight and kids wanted some donuts for the morning. The tag clearly said 2 for $4. Rang up as…read more$5.98. Showed the lady and she removed the tag and said she can't override. The owner Sak, Sok or Sock (whatever I his name is) won't let them. Granted its less then $2, it's not the point. Wasn't even apologetic.

I use to love this location. It was always clean, convenient, fast and staffed with friendly…read moreassociates. The location now, with the new owners, leaves plenty to be desired. They have added so many extra product and off shoots in the aisles that only one person can fit at any time. There is one younger male associate that always seems to be working, but always appears and acts like everything is horrible in the world, let alone trying for any kind of customer service. I no longer am able to brag about how great my childhood 711 is compared to others.

I can't believe this shop has only one review. I had the best experience with Smoke City for Less…read moretonight & was so impressed with their customer service. I called this evening asking if they had a E-cig in stock called the JUUL, the employee (didn't catch his name) put me on hold for a minute to go check for me. They didn't have any so he offered to call the Pasco and Kennewick location for me to see if they had any on hand. I told him not to worry about it since they were closing in an hour and I live in Richland so I wasn't trying to drive out of Richland. We hung up and he called me back not 2 minutes later to let me know he he called the Kennewick store for me, they had some & was going to have more JUULs brought to the Richland location and that he would have them in 30 minutes for me. I feel like costumer service like this is so rare nowadays and I really appreciate him taking the time to do what he could to get the product I needed in the store for me. When I got there everyone was so nice and helpful. Thanks for the badass experience and service you guys. Will definitely be back!

Nice staff decent prices open late. Great…read moreselection.............. ............ That's all

Extremely nice service by Worker "Ash-Deep" young man has perfect manners. Recommend!read more

I pass through West Richland after work to hit my gym, and whenever I'm low on petrol, this is…read morewhere I like to refuel my rig. The gas station is new, clean, and....well, it's cool. There's a automated car wash. The gas pumps have touch screens (sometimes they have deals/coupons on them). There's a 24-hr Convenience Store, Smitty's Paradise. The store has a juice/smoothie bar (Tropical Juice), and there's also a coffee area (called Island Coffee). And there is also a Quizno's restaurant attached. So yeah, this is a place to multi-task for sure!