Will hang up on you if you try to call for information. Very rude staff…read more I tried to call for a simple request to get ahold of the owner, and was repeatedly hung up on. Was told to call another store which treated me worse! Awful, dirty, place that is run down and looks awful.

Adequately-sized gas station close to Endive Eatery and on the way to Country Mercantile. Pretty…read morestraight-forward convenience store and gas station. A couple of blocks over is Maverik so they can both cater to those nearby. No nonsense and all the regular convenience store goodies.

The gas station itself is well stocked, clean and convenient in it's location. The low star rating…read moreis due to my husband's debit card being hacked multiple times after visiting this particular location. Tends to be Apple transactions for 99.99. There's something shady going on here.

The price of gas here is much higher than most locations around town. I needed air for my tires and…read moretried to get the attendant to tell me if it cost money, where it was located, and if there's anything I need to do in particular to operate the machine. She really had no clue about anything. Turns out, if you're looking straight on at the building, it's in the back on the left and it's a vacuum and air supplying machine. It also costs a dollar to operate for an unknown amount of time and the machine only takes quarters. When I went back to ask for change for a dollar I was nearly refused. Save yourself time and money. This place is a big ol' womp womp!

Can't give 'No Stars' but I'd like to. I stop here for gas, as it is in my neighborhood. Memorial…read moreDay, 0950 in the AM, and it's filthy outside. Reams of credit card paper(s) flapping in the wind.... This is beyond the normal amount of debris about the gas station. I called to the attendant (sitting in the window), but the device doesn't work. I go inside & I nicely point out to the strawberry blonde fellow that the gas station outside is really needing upkeep - and he is completely disinterested. "Oh yeah? That bundle on pump # something. Yeah." No interest. So....in order to keep my community looking less debris-laden, I've decided foregoing this gas station. Lack of interest, care or concern. Smitty must be a gem.

Poorly run establishment. As I walked in a nice man was explaining how four of the pumps didn't…read morework. I bought a $10 car wash and received the $6 service. The manager was called and she repeatedly rolled her eyes , smirked and suggested I was lying. Owners need to do something about their help. Patronize at your own risk.Three vehicles in my household had previously been gassed and washed there.

This location is tough to stop at unless you don't have to make a left hand turn out of the parking…read morelot. This one isn't the newest or the oldest gas station/ store, shows signs of age as do the rest of us. Being right on GWay, it's busy during rush hour and the last gas stop before the highway.

We stopped at this Jackson's Food Stores in West Richland on our roadtrip to Walla Walla! It was…read morewell stocked with an impressive variety of snacks and candy, as well as fresher food like fruit cups and bananas. They had the most options I've ever seen in a gas station convenience store. I tried one of their microwave burritos and topped it with their excellent selection of hot sauces, jalapeños, and onions - it hit the spot! A great place to grab a quick bite or stock up on road trip essentials

poor service also went in the morning had no hot food ready and the guys inside were super ruderead more

New owners,very nice .He is very cool,close to me. Remodel looks good,feel sorry for him concerning…read moreroad work

The new management of Pit Stop offers a unique shopping experience by providing access to items…read morethat are both new and unusual (for example, Japanese Oreos with Strawberry filling). This makes it an intriguing option for those seeking products outside the ordinary retail market. Big thumbs up.

Went tonight and kids wanted some donuts for the morning. The tag clearly said 2 for $4. Rang up as…read more$5.98. Showed the lady and she removed the tag and said she can't override. The owner Sak, Sok or Sock (whatever I his name is) won't let them. Granted its less then $2, it's not the point. Wasn't even apologetic.

I use to love this location. It was always clean, convenient, fast and staffed with friendly…read moreassociates. The location now, with the new owners, leaves plenty to be desired. They have added so many extra product and off shoots in the aisles that only one person can fit at any time. There is one younger male associate that always seems to be working, but always appears and acts like everything is horrible in the world, let alone trying for any kind of customer service. I no longer am able to brag about how great my childhood 711 is compared to others.

Nice staff decent prices open late. Great…read moreselection.............. ............ That's all

They have a huge selection of everything and the staff is very nice…read more I'm supposed to leave more in order to get my remark Mark posted so blah blah blah blah blah

Extremely nice service by Worker "Ash-Deep" young man has perfect manners. Recommend!read more

I pass through West Richland after work to hit my gym, and whenever I'm low on petrol, this is…read morewhere I like to refuel my rig. The gas station is new, clean, and....well, it's cool. There's a automated car wash. The gas pumps have touch screens (sometimes they have deals/coupons on them). There's a 24-hr Convenience Store, Smitty's Paradise. The store has a juice/smoothie bar (Tropical Juice), and there's also a coffee area (called Island Coffee). And there is also a Quizno's restaurant attached. So yeah, this is a place to multi-task for sure!

Always great fresh food. I always order the Santa Barbara Salad. Decided to try the new Parm…read morecrusted dough garlic chicken bacon tomato lettuce sandwich. Great fries Dragonfruit Limeade Bill ordered Char bbq bacon burger

on july 30th i decided to eat at the new kennewick habit, i usually eat at the richland one and i…read moreenjoyed the food there especially the charburger. however, decided to give this location a try and got the chicken caesar salad. it took almost 40 minutes to get my food plus a charburger and i ended up getting salmonella food poisoning from the chicken. i was out for eight days, it was extremely painful and i had the worst fever and chills. i had to go to the hospital with a fever of 104, got my blood drawn, and had to get IV because i had become dehydrated. i will most likely not eat from here anymore, not only did they serve me chicken with salmonella, the employees don't talk to you at all, it was more of a self service if anything. Place was practically empty when I got there but the floor was sticky, seats were wet, and the kiosk was sticky.