Ben coming to this family owned business since they opened and they've always treated me right if I needed something new fresh the help was always available in the knowledge of different products. The selection is very broad, but if you need something specific, they're more than happy to order it for you. Value, they've always treated me awesome be a lasting customer they got your back. read more

Amazing, friendly, staff and the store and products are always clean and beautifully displayed. Great selection and the drive-thru is fast and convenient. read more

They won me over. They were so kind to me and bent over backwards to help me out with my purchase. Going above and beyond with a customer in the fashion that was provided for me is why I will never go anywhere else. There's another smoke shop in the same vicinity and the quality of customer service is night and day. At Soke & Go, I'm not treated with a disgustful disdain, not at all. I in fact left with a smile. read more

Smoke & Go - A smile after being treated like a human. - Vape Shops Near Me - Wenatchee, Washington

We stopped at Smoke & Go on our way through Wenatchee. I was in a rush, and happened to leave my wallet behind! I didn't realize it was missing until we were back in Seattle, WA. A week passed, and my husband and I were puzzled as to where my missing wallet had disappeared to. The shop owner reached out to me, she had located my wallet! Everything was in place, and she had kept my wallet safe until she located (me) the rightful owner. The owner even went above & beyond to mail me my wallet (as we live in Seattle, WA). The vape selection is vast, the service was impeccable, and the pricing is fair & reasonable. Smoke & Go is conveniently located in downtown, Wenatchee. They even have a drive-thru option (which is unique) and ideal for someone on the go! you don't even have to exit your vehicle. 5 stars across the board!! read more

Don't waste your time. The service here is horrible; and the prices are a bit high on the selection of glass pieces.

I just had the best experience in here. Awesome customer service. I came from 4 hours away and the guy working here was so patient and helpful! He's a keeper! read more

Oh my dear... such a horrible experience. It's 2018 stop selling fake products. Stop having the worst customer service in a small town. Stop hiring employees that can't work with the public.. or is this the son of this family owned business?! Haha let's just say amazon will take all of your customers. I don't care if my item was only $10 it's the principle. I walked in bought an item I was unsure of I went to my car realized it wasn't the right thing. Walked back in still being in your parking lot and was told I can't return it only exchange but since I made it on my card it was even worse that's what the guy "that just works here"said.. I will happily wait for a two day shipping instead of your ghetto ass store. read more

No one is here an hour past opening, safe to say ill be going anywhere else from here on.

Their hours are posted online as closing at 10pm. I drove from E Wenatchee to make it well in time, only to find that they clearly have been closed and checked out long before I got here. I needed coils, a mod, and a new tank. They just lost an easy $200 sale by not staying open the hours they posted. read more

Place rocks. Friendly staff. Got a blu e cig for $10. Some Dutch and backwoods. The blu is awesome. Like Juul but bigger pods and 80% cheaper. Make the switch. I did Baub fly the guys up for a visit. G roiled with some KOOL'S. Ben finally switched to Winston. His mom didn't come this time. Bill went to the liquor store. Haulinz stayed at home with his baby (cough cough GOLF). Duty rolled with some fruit flavored backwoods. Tony went old school with Salem. Stamo just ate nachos next door. We just missed Vance read more

Never again coming there!!! Worst customer service Not just that but one day I went with a buddy and cashier guy tells us "can you guys hurry up I got stuff to do" wth is that plus all there prices are double what other smoke shop want Would not recommend. You guys need to step it up!!!! read more

I am a wholesale vendor up in Lynnwood. this store owner bought products with a bounced check and refuses to pay for over 6 months. Not surprised at all that they have 1 star review. read more

Worst customer service ever. Can't return something that was paid for after 5 seconds. Guy at the register was very rude and refused to return a vape charger that wasn't compatible. Never going back. This is bullshit. read more

They have a weird vibe at the shop and some of the brands look like cheap knock-offs.