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Jacksonville, FL

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Smoke and More

2.4 (5 reviews)
Open • 9:00 am - 9:00 pm
Updated 3 months ago

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Ask the Community - Smoke and More

Friendly Vape Smokers

Friendly Vape Smokers

1.6
(7 reviews)
3.3 mi

I have shopped here on multiple occasions. Today I bought a Fume Blue Razz infinity. It tasted a…read morelot different from the ones I normally get so I checked it on fume.com and entered the SKU. Fume determined this is not an authentic FUME product. I contacted the store at 904-619-2251(the number listed on the site) and advised the cashier of the situation after less than 10 minutes of me buying the product. No refunds. No exchanges. The only thing he kept saying is "they are real." This isn't the first time I have thought a product was different when buying from this store but this is the first time I actually checked. They were completely unapologetic and not helpful at all. If you choose to buy here I recommend checking the product while in store! They don't care about the customer's health or safety. They want a quick buck at anyones expense.

I was sold 5 year old expired e-juice for $20. I was not told that the juice was expired. They…read moreoffered no refunds or exchanges, their reasoning was " the juice was $60 when it came out so this was a deal " The truth is the liquid had turned and was now rancid again the sell by date was 5 years ago. The logic was not to refund me or exchange the juice but to " give me a deal, next time I buy juice from the store" that's beyond predatory and horrible Customer service. Folks stay away from this predatory businesses. I have gave them a chance to fix the situation before leaving a review.

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Friendly Vape Smokers
Friendly Vape Smokers
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Smoke and More - tobaccoshops - Updated July 2026

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