Great product selection. I mean it's amazing how much products they have to select from. Always a…read morefriendly experience, AJ and Wael hold it down everytime. Always leaving with a smile on my face. Also great prices.

AMAZING STORE! Very organized and clean. I love coming here and seeing Kor greet me, she is soooo…read morenice and always has great recommendations. No matter the time she always has a big beautiful smile and gives you her FULL attention. Even when I have questions she always has an answer and very knowledgeable of what the store has. She is awesome and deserves a promotion/pay raise

i went inside, and needed to throw away a cup. i asked the rude gentleman behind the counter if…read morethere was a garbage. He said there was no trash can in the entire store. (which is really hard to believe). he started raising his voice at me when i questioned this. and then started calling me sensitive, because i wasn't reacting to his nonsense. customer service is a thing of the past. 10/10 don't recommend. they'll never get a dollar out of me.

Brindan un buen servicio al recomendarte la variedad de productos y darte varias opciones conforme…read moretu presupuesto.

The guys that work here are great. They go out of their way to secure different items if you…read moreexpress your interest in said items. I have been given a discount and free items to try as well. They have got tons of different wares and wants. Highly recommended.

Just moved to the area and this was the first place that popped up on yelp. Very clean place and…read moresuper nice employees. Erik was working when I went in and helped me find a nice flavor and brand. Best shop on the area for sure.

I've been coming here since they opened. I cannot name all the positives this place has to offer…read more They're open 24 hours, the customer service is top notch, and the products are good quality and last. A special shout-out for Eric for helping me pick out what I was looking for and being so cool and patient while I decided. As usual, I will be back!!

Alex was a huuuge help and super patient and all around good dude. Will be back again!…read more Thanks!

Awesome spot - best vape store in the area! Massive selection of vapes, papers and glass with great…read moreprices and customer service.

This was recommended to me by a friend and I knew I had to check it out. The shop isn't huge but…read morethe selection is. There were two workers there when I went and they immediately welcomed me in and asked how they could help. They were both so helpful at recommending me what I was wanting and looking for, and even suggested more things to interest me on top of that. They were so kind and helpful! The place is clean and has a great vibe. I can't wait to go back here! It's tucked away in deep ellum, a little away from all the bars and clubs, so it's in a great spot. Definitely will return and I've already recommended it to several others. Fantastic place

This business doesn't dispose of their trash properly... they irresponsibly and illegally dump…read moretheir garbage in the ally behind the store. It ends up blowing all over the whole neighborhood. It's depressing. It makes the block look terrible and is a detriment to everyone who lives around their store. Don't support this business, they make their community worse.

Everything is very well priced!! They don't have a large selection but they for sure have at least…read moreone choice of everything you'll want !

the vale store had a lot of stuff and shaiah was very friendly and helpful :) definitely will be…read moreback!

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

These guys know about cigars for real. I came in there with no experience at all and after two…read morevisits I feel confident enough to browse and try new kinds but I will forever remember the first cigar they recommended to me. This place is definitely beginner friendly. Also service member/ vet friendly!