My favorite shop great service and selection! They are very friendly and store front is cleanread more

Great people and fair prices. They have a great point system making it easy to get discounts. The…read morevape selection is amazing. They also have incense and awesome gifts. We love this place!

I want to preface this review with I have autism and I'm not always good at communicating…read more(something of which I informed the cashier of multiple times while I was sobbing) and I have never been so disrespected and humiliated as I was right now The cashier, who wouldn't give me his name after we originally spoke but it was something like Amar. Got upset with me after selling a faulty product to me. I didn't leave the store and yet he told me I was stealing fr him trying to get a free vape. I asked him to check his cameras because I did no such thing. He told me he wouldn't and that the manager would be in the next day. He wouldn't refund it and he wouldn't give me a product that actually worked. I asked for the manager again he wouldn't contact them until I explained that I would be informing the police that they stole my money and wouldn't give me the working product. At that point after I said that several times he called the manager and the manager said to take a picture of my ID so that if I was stealing he can report me to the police. He then had him swap out the vape for one that worked. The cashier once again told me that he knew I was being dishonest and that the police would be investigating me further. Then he swapped the vape. I have been a patron of this establishment before and I never would have expected to be treated this way. I know that as someone with autism I may not always understand what is going on but I am not the kind of person who would ever steal anything and the fact I was accused of that at all much less in front of other customers is beyond mind boggling and not okay to me. I will never be shopping here again and I recommend no one else does. I had bought multiple vapes today and when the one didn't work, now suddenly I'm a thief. I cannot say this louder NEVER SHOP HERE!!!!!!!!!

I have shopped here for a few years. They have a good selection of products and are pleasant to…read moretheir patrons. Prices are affordable and if you shop here often they may just give you a little discount from time to time. I

Look what I bought myself for Valentine's day! Gifts just for me!! Gummies, chocolates , smoke…read moreaccessories, and incense!

Selection, service, value you name it they need it. They did not carry any Delta8 all other vape…read morestores have on the shelf. Bought a no name never worked properly. Easier to never visit this establishment if looking for choices

Best vape shop in Dallas!…read more I've not smoked a cigarette for years thanks to their guidance

Extremely unprofessional. The staff that served me, I think it was a guy called Pat(?) was…read morestrangely haggard, rude and made me feel uncomfortable by the way he was staring at me and breathing heavily on top of that. I will not be returning even though I am a daily vaper. I would rather travel further to a different store where I feel comfortable and safer coming in.

Great store with great people! So many products to browse besides vapes. I bought some CBD treats…read morefor my dog who has PTSD and they work great! Thanks Cool Vapes!

This place looks like it's a front for laundering money…read more There is very little product here. I went shopping for a bong and found a total of 5 to choose from. So I bought one and the salesgirl just pushed it to me. What? No receipt? No bag? Another sales person went looking for a bag - but couldn't find one. What kind of establishment doesn't have bags? One that doesn't expect people to buy anything. Super shady.

Closing in on 4 weeks since ordering. Have sent 2 emails asking for a status update as I have not…read morereceived juice or even a notice to let me know that something awful has gone awry and they would be unable to fulfill the order for whatever reason. Mount Baker Vapor (highly recommend) has always been super quick getting orders out and I'm kicking myself for trying something new because of a large, cheap bottle. Complete waste of money and a very upset (no longer) customer. I agree with a previous post that this place only gets one star because I can't show they earned ZERO

Too damn slow too damn slow bad flavor what a rip off for 1/10 of price of others but still a rip…read moreoff due to lying owners. Bullshit company

I stopped into the Sparks location and had a great experience. The store was very clean, and both…read moreclerks greeted me right away--even while helping another customer, which I appreciated. At first, I thought they didn't carry much glass, but after walking further in, I found a separate room filled floor-to-ceiling with glass pieces. That was a great surprise. When the clerk came over, I showed him what I was interested in, and he was very helpful. I also mentioned I might need a new lighter since mine had recently "met an untimely end." He introduced me to the Vector lighter, and I was sold. It's a bit more expensive, but with a lifetime return policy, it's well worth spending a few extra dollars to never have to buy another lighter again. Overall, great service and a great setup. Thanks, Sparks!!

Way too expensive. Like 3 or 4x more expensive than similar stores nearby. They also short changed…read moreme. Beware !

Andrew, Conner and Alec are super helpful and nice. They make great recommendations. They know…read moretheir products thoroughly and offer great customer service.

The people are super cool and super knowledgeable. Very compassionate. Prices are amazing. They…read morecarry products none other shop I've found carry. The drinks are amazing. The flower you name it. Just give this shop a try and you probably won't go anywhere else ever again

This is a cool smoke shop. It is the only real one I've been to while visiting Dallas. The last…read moreone was a phony one, it was actually a video slot game room. The employees all seem either very happy or very high. Especially, the girl & darker skinned guy. He is really jumpy when it comes to displaying how products works & extra nice. I don't think the white guy employee liked that very much. The other employee is a white guy, he wears a hat. He smiles a lot & has always greeted me when my boyfriend & we walked in. He is cool, but I think when the darker skinned guy is off ranting about crazy stuff that the other guy seemed to get very uneasy around his customers. You can notice how nervous he becomes his whole mood changes. I kinda want to tell him to chill.. man. While the darker skinned guy is still bubbly & wild. I think the white guy should not alter his emotions even if it makes him feel uncomfortable. On the other hand, the white girl employee was really cool. Even though we asked a question and she told it all even unrelatable stories. She knew her stuff. Very mellow. You won't get that "eyes always on you" vibe or that "overpowering employee must talk while you lose your train of thought" vibe here.. I hate those vibes. Their selection ain't hoarders house, it is though very well kept & organized. Especially, if prices and keeping to a budget is problematic. And cheap pipes are considered cheap. So, if you accidentally drop it, it will break on the instant. The glass is just not as thick as the high dollar ones. The white guy employee with the hat is very knowledgeable on the pipes & how they are made. He even makes them on his on spare time. Glass blowing is awesome! However, I didn't understand why the all the employees in which we met kept putting their mouths on products just to show how it works. I hope they sterilize the products before they sell. Great shop! Very mellow, laid back, bubbly, extra happy & nice employees. We should chill.

I was a customer for two years. Not any more. Went into shop, asked for a product and purchased…read moreit. Then I looked at the labelling and saw it was different that in the past. I asked if I could look at a different brand product and Jenn said, "I have your cash and you have my receipt and it says, " no exchanges, no refunds!" Very rude and nasty. The product I wanted was even more expensive so the shop lost a profit. They also lost a customer. Ask for Jenn and if she's there walk out. Better yet find a better business. You have a choice of where you spend your money.

Lowest price.Great customer service. Very friendly staff. Clean and best looking smokeshop I have…read moreever seen. Guys !!! You need to stop by there and see. This place puts all other retailers to shame...

Stay away from this place. Bought cinnamon flavored e-juice, there was no testers, but the…read moreattendant assured me the flavor was great. Claimed this was a local brand and was great. Not at all!!! I should have known something was fishy when he asked me to keep the box off my e-juice to "recycle" it. I came back to request a refund on the bad juice, the attendant who was extra nice in the morning now had lost all customer service skills. I am throwing out the juice as I am suspicious about the quality of this product. Stay away from this place.