Prices are good and the people are helpful Decent selection…read moreof juices. Definitely will buy again

Decent store, but don't take accountability for mistakes. I was given a 25mg salt nicotine juice…read morewhen I bought a complete vape setup, a pack of coils, and juice last night, when I had told the employee multiple times I wanted 50mg juice. Called today to see if I could get the 50mg juice that I had originally asked for from the beginning and was told that they couldn't take the juice back as a return (legality, which makes sense) but that I would still have to pay for the 50mg juice even though it was their employee that had messed up and given me the wrong product. Kind of ridiculous, spent $100 on a setup and still have to pay again to fix an error which was the shop's fault - not mine. Have never had a vape or smoke shop be this stingy over an issue with a bottle of juice.

Quick service / help at the counter. A great selection of items came here looking for geek bar and…read morefound a great selection to choose from they move fast. Pricing is okay same as any normal shop so it's up to you.

All the staff are awesome and they have excellent knowledge and selection of Kratom and Kratom…read moreproducts. They have so many different types of Kratom and pre rolled joints as well. I love this store.

Great to buy Gummies for sleep and also perfect selection of vapes …read more Fair prices and kind customer service. Recommended:)

Hiba Made Our Visit Awesome!…read more Me and my girlfriend came in just to look around and ended up leaving super happy, all thanks to Hiba. Her customer service is on point! She was friendly, patient, and really knew her stuff. She helped us find exactly what we needed without any pressure or attitude. You can tell she actually cares about her customers and enjoys what she does. Shops like this need more people like her ,chill, helpful, and just good energy all around. We'll definitely be back because of Hiba!

I have bought a vape and I didn't open it until the next day and the weight exploded in its package…read morewhen I opened it I took it back and they said they can't do nothing about it. I should open everything inside the store. I just think as a business owner that is so unprofessional I will never go back through it again or do not recommend this place to anyone. It has zero customer service.

Customer service is great! All there employees are always very nice and polite. They have…read moreeverything a smoke shop should have. The prices are very competitive and sometimes cheaper than competitors.

I'm one of those Gentlemen's, who have visited handful of smoke shops in my time, and by far, this…read moreis the best smoke shop in the area. For over a decade, I've been a loyal customer at this shop, and I consistently recommend it to all my friends and family. Being a small, family-owned business, I trust that I'm always getting the best deals--from cigarettes and vapes to glassware and even lottery tickets. Whether it's the son, mother, or uncle assisting me, their customer service is always 5 star's. I've never encountered any issues with their tobacco products or devices. They offer the most competitive rates in town and are incredibly knowledgeable about everything they sell. I highly recommend this shop to anyone in the Rancho cucamonga area! Go in and see for yourself, go get yourself some!!!

They sold my boyfriend a vape that didn't work and the went to return in 30 SECONDS later & the guy…read moresaid " it wasn't the same one" don't BUY from here at all !!!! Then he told him he hasn't going to sell him anything else

E-Cig City in Upland,Ca went above and beyond to get an order delivered for me. The employees…read moreand owner are the most amazing people I've ever had the privilege of speaking with! They are knowledgeable, they have a huge selection of products, and the prices are affordable and less expensive than the all the stores I've shopped previously. They are kind compassionate people I could tell they are not just there for a pay check! I would recommend ECig City Upland to any and everyone over every other store! Thank you guys so much for making that order and delivery happen!!! Sincerely, Cheyenne Reed

online only...dont pay mind to the photos on here theres no inventory on the shleves. thankfully i…read moredidn't drive too far.

I love this place but no one ever answers the phone. I live an hour away so it's inconvenient for…read moreme to drive there and then not have something I need. The selection is huge, and the prices are good especially for 2026.

The best smoke shop ever! The products are amazing but the STAFF is PHENOMENAL!! Professional,…read morecasual, nice, friendly, and knowledgeable. Questions ?? They have answers?? Problems?? They can help fix it!! Great attitudes and this place has everything you could never want and need. Carlos is the BEST! He has helped me ever since I walked into this shop and remembers his regulars which is nice. All staff is helpful. The owner must be wonderful to have such happy Employees . Because it shows in there actions and professionalism. I've never gone anywhere else since!

My go to spot for cigars. The staff are always helpful and friendly. They have a wide variety of…read morecigars and they price them fairly. They also sell lighters and ashtrays and other smoking accessories. Even if you don't smoke it's a great place to find gifts for your friends and family who enjoy a good stogie! Check em out!

I was referred to this little shop by a friend after discussing cigars with him…read more This shop is nice and clean with a great selection of cigars, pipes, and loose tobacco. It also carries quite a few accessories related to pipes and cigars, but I'm not familiar with the prices enough to comment on whether they were decent. As far as cigars (my reason for being there), they had a decent sized walk in room and carried a good selection. I chose 2 cigars from Drew Estates which were both excellent smokes. As far as service goes, the person that helped me could have been friendlier (reason for 4 star rather than 5 star review). Being a small shop, I expected to be greeted (welcome in, hello, how are you, ANYTHING), but there was no greeting. Also, upon checking out, no "thank you, have a great day, come back soon, ANYTHING". I really didn't feel like a valued customer or that my business was valued there. Come to think of it, I should be giving this place 3 stars instead of 4 just on the service alone. If you are in need of cigars or loose pipe tobacco, this place likely has what you need. But, don't expect stellar service. Personally, I like to support business where my business is valued, if possible.

Always clean service is always great. They have great hours great prices and great spotread more

Hours say Monday through Saturday opens at 10 am. I get there at 11 am and it's still closed. I…read moreseriously can never understand businesses that post up set hours and decide when it's convenient for them to open up the shop.

It is 930 and I'm still sitting outside waiting... If I…read morecould give zero stars at this point I would Was just trying to get a pack of cigarettes while waiting at the DMV and the weight here's been just as long is the wait there

One of the best vape hands down in Fontana that I've been too, definitely would go here again. Nice…read morepeople and nice customer service and definitely different varieties of things they got! It's a must to be there. Prices are definitely worth it as well! Thank you