I was referred to this little shop by a friend after discussing cigars with him…read more This shop is nice and clean with a great selection of cigars, pipes, and loose tobacco. It also carries quite a few accessories related to pipes and cigars, but I'm not familiar with the prices enough to comment on whether they were decent. As far as cigars (my reason for being there), they had a decent sized walk in room and carried a good selection. I chose 2 cigars from Drew Estates which were both excellent smokes. As far as service goes, the person that helped me could have been friendlier (reason for 4 star rather than 5 star review). Being a small shop, I expected to be greeted (welcome in, hello, how are you, ANYTHING), but there was no greeting. Also, upon checking out, no "thank you, have a great day, come back soon, ANYTHING". I really didn't feel like a valued customer or that my business was valued there. Come to think of it, I should be giving this place 3 stars instead of 4 just on the service alone. If you are in need of cigars or loose pipe tobacco, this place likely has what you need. But, don't expect stellar service. Personally, I like to support business where my business is valued, if possible.

My go to spot for cigars. The staff are always helpful and friendly. They have a wide variety of…read morecigars and they price them fairly. They also sell lighters and ashtrays and other smoking accessories. Even if you don't smoke it's a great place to find gifts for your friends and family who enjoy a good stogie! Check em out!

I'm one of those Gentlemen's, who have visited handful of smoke shops in my time, and by far, this…read moreis the best smoke shop in the area. For over a decade, I've been a loyal customer at this shop, and I consistently recommend it to all my friends and family. Being a small, family-owned business, I trust that I'm always getting the best deals--from cigarettes and vapes to glassware and even lottery tickets. Whether it's the son, mother, or uncle assisting me, their customer service is always 5 star's. I've never encountered any issues with their tobacco products or devices. They offer the most competitive rates in town and are incredibly knowledgeable about everything they sell. I highly recommend this shop to anyone in the Rancho cucamonga area! Go in and see for yourself, go get yourself some!!!

They sold my boyfriend a vape that didn't work and the went to return in 30 SECONDS later & the guy…read moresaid " it wasn't the same one" don't BUY from here at all !!!! Then he told him he hasn't going to sell him anything else

Great to buy Gummies for sleep and also perfect selection of vapes …read more Fair prices and kind customer service. Recommended:)

Bought a torch that would normally cost 5$ for something between 12-15$. A small, nothing special…read moretorch that was way overpriced. Torch goes out on me after lighting just 3 times. I feel like the merchant kinda took advantage of a new customer on this one. If merchant wants to correct this issue, I will consider updating my review. Update: Merchant replaced the lighter and made sure butane was in the tank but ONLY after I took down the review. I'll upgrade the rating slightly however - it is absolutely apparent, not only in my exp here, that he has a habit of talking down to customers.

They changed owners in july of 2022, i do not know that this is the correct name still. Very…read moreaffordable and the new owner is very nice! Needs some TLC inside but pretty much what you would expect.

Best prices and the guy is willing to lower the price for repeat customers. They close at 9:30pm. I…read morehighly recommend this place as customer service is one of the store owners priorities. That said, I'm happy to have been able to stop by. It's not many times ill review a shop like this but I do enjoy giving credit where credit is due. If you want the discount with the items you're looking for this is the place to get it.

Very clean, ALWAYS really nice, treat you like family even the first time you go in…read more Cigs, tobacco, papers, pipes, lighters, torches, accessories, LOTS of Vape stuff, piercing jewelry, incense - always point you and let you SEE and dry run the right things you might need, etc. WHEW! Awesome Very 'comfortable-feeling' spot. Definitely my go-to place. LOVE Alex + Daylinda + Sam the Owner (he has the other shop up the street at Cherry above Baseline, too.) EXCELLENT!

$11 joints and it tasted like parsley :/ I'm not kidding and it barely got me high, don't think…read moreI'll be coming back here they have other cool stuff tho

Quick service / help at the counter. A great selection of items came here looking for geek bar and…read morefound a great selection to choose from they move fast. Pricing is okay same as any normal shop so it's up to you.

All the staff are awesome and they have excellent knowledge and selection of Kratom and Kratom…read moreproducts. They have so many different types of Kratom and pre rolled joints as well. I love this store.

Customer service is great! All there employees are always very nice and polite. They have…read moreeverything a smoke shop should have. The prices are very competitive and sometimes cheaper than competitors.

I went to buy a stiiizzy battery, and I got out to my car to open it and the button was uneven and…read moreloose. I went back in to see what they could do about it. They didn't have anymore in the color so I asked if they could refund my money and they wouldn't. They're charging 10 more dollars than going to the actual dispensary. It's worth the drive to just go there.

Just got helped out by the homie Carlos, helped me pick a HiSi Bong, couldn't be happier with my…read morepurchase, great shop and great staff!!

I've been coming to Up in Smoke since 2018 at their Costa Mesa location. Their selection is wide…read moreand offer a great variety at the best value compared to other stores I've been to. They are awesome. The whole staff is very courteous, but one specific individual, Howard, stands out more than the rest. He provides excellent quality service, is always courteous, is on top of reordering when irems are out of stock, very friendly, and provides such an overall great customer service experience. He always takes care of me when I need something at the store. Thanks to Howard for all these years of amazing service!

This is my go to place for alcohol! The prices are unbeatable and it's always very organized. My…read morefriend and I love to come here for their wine tasting events. The workers are always very nice and willing to help.

I came here alone to purchase margarita mix, with NO alcohol, and somehow turned a simple shopping…read moretrip into an unnecessary headache. The cashier carded me, which was completely fine. Before me, two customers were purchasing alcohol, so she asked for their IDs as required. One of them apparently was 24 but did not have his ID, so the sale was rightfully declined. Then came my turn. I went to purchase my margarita mix, which contained NO alcohol. The cashier called a manager over for an ID check. The manager then told me they could not sell me the product because I had spoken to the two customers ahead of me. Excuse me? I am a grown-ass man who came into the store by myself, paid for my own items, and have never had an issue shopping here before. Apparently, having a conversation with another customer now means you somehow become responsible for their purchase. I left feeling like I was being unfairly profiled and discriminated against based solely on the fact that I interacted with the people ahead of me. If there was a legitimate store policy preventing the sale, I would have appreciated someone explaining it clearly instead of making assumptions. Apparently, my money isn't good here because I said hello to the wrong people. If you shop here, apparently the safest strategy is to keep your head down, don't speak to anyone, and definitely don't interact with anyone purchasing alcohol. You never know when the cashier or manager will decide you're suddenly part of their transaction. I have shopped here without problems before, but after this experience, I'll be taking my business elsewhere.

Well let's start with I went here for cash back to purchase donuts from next door that only took…read morecash. A complete joke but that's another story. I was like ok I'll pick up a cigar, of course they assumed I wanted rolling paper mess, no sir what's in the humidor about $10 I just need cash back. The cigar i couldn't even finish because the burn was horrible not consistent and honestly really dry. Oh well what should I have expected. The cash back was sus. Essentially charged me $31 dollars for the cigar and just handed me a twenty. That strip mall is definitely doing dirt. The man wasn't rude to me but I could tell they just wanted to get back to their convo or whatever they were doing. I'll stick to my cigar spots for sure.

Oh my goodness! The guys here have amazing customer service. Extremely helpful. This is my new go…read moreto shop! They have everything I needed