I don't believe I've ever been to a smoothie king before. A friend highly recommended this place to me. I walked in and was blindsided by the selection and I asked the young woman what her favorite smoothie was. She asked me if I liked peanut butter, I said yes and she quickly recommended the chocolate peanut butter smoothie. She asked what size, I said your choice (medium was selected). While I was waiting I made small talk with the two young women. I also noticed they sell dark chocolate covered nuts. I looked for almonds but did not see them. My smoothie was cold, thick, and tasty. The taste was a good mix of chocolate and peanut butter without being overwhelming. I was surprised how filling it left me feeling. I would recommend a return trip. read more

On July 11 at approximately 3:15 p.m., I had an extremely disappointing customer service experience at your location. The staff on duty consisted of two adult female employees and one male teenage employee. I asked how much protein was in the drinks and how much additional protein was provided by the protein add-on. The teenage employee stated that he did not know the answer and did not offer to find someone who did. I then asked one of the adult female employees the same question. She responded that she did not know and stated that it was not her responsibility to know that information, advising me to contact corporate instead. After further discussion, she eventually provided an approximate protein amount, which turned out to be accurate. This made her earlier statement particularly concerning. If she knew the information, it is unclear why she initially claimed it was not her responsibility to know details about the products the business sells. She also stated that employees are not trained to answer those types of questions. When I asked for the manager's name, she refused to provide it. Additionally, during this interaction, the teenage employee made an inappropriate and disrespectful gesture by opening his mouth, sticking out his tongue, and shaking his head at me. I immediately informed the adult female employee of his behavior. The store's security cameras should have captured the incident. Rather than addressing the behavior, she attempted to excuse it by stating that he was a high school student. Being a high school student does not excuse unprofessional conduct toward customers. Employees who interact with the public should be able to maintain basic professionalism, treat customers with respect, and either answer reasonable questions about the products they sell or seek assistance from someone who can. Overall, this was one of the worst customer service experiences I have had. I hope this matter is reviewed and addressed to ensure customers are treated with professionalism and respect in the future. read more

This Smoothie King was clean and the staff friendly and quick. I think the two young ladies working got our smoothies made faster than any other visit anywhere. I LOVE Smoothie King! read more

Went in to order a couple smoothies, however I could not dismiss the putrid smell. When I asked the girl if she smelled it she said she's used to it. Gag!!! I'm a food service employee and I can smell a dirty place. They need some Clorox to sanitize their store because it should not have that foul odor. Couldn't order because the smell was overwhelming so I left and won't be back. Clean your place!! read more

The smell makes you lose your appetite. It's so bad. It looks clean but smells like a dumpster.

Place stinks inside like poop I walked out. I had placed to go order but the place smelled sooooo bad it looks dirty. Girls didn't greet anyone when we walked in. I was afraid to drink the smoothie. read more

I went there for lunch yesterday, and after standing in line for a few minutes I realized the line wasn't moving. I caught the attention of the closest employee and she said the register was offline, they weren't able to take orders, and she didn't know how long it would be. All 6 customers in line walked out. The employees showed no interest at all in correcting the situation. I would give zero stars if possible, due to the employees' complete disinterest. You never let a customer walk away read more

The place isn't clean . The smell when you walk in is putrid. There is definitely mold in there . I do not recommend this place period . Go down the street to tropical smoothie . read more

Rude teenager with lip piercings was VERY rude and not welcoming.. made it a point to give me a look like I was stupid when I asked a simple question about the menu. Fire this kid immediately or move them to the back where the don't have to ruin your customers day. read more

Smoothies are great. The employees and atmosphere? Sucks. Below subpar. There are two girls in particular who have a serious attitude problem. Clearly very annoyed that they actually have to work at their *job*. Nothing makes you want to return to a business less than terrible customer service. No hello, welcome, thanks for coming, have a good day. It's a disgruntled "What do you want" and pushing the smoothie over the counter before walking away without a word. read more

I used to work at this smoothie king, if you could see some of the things I've seen you'd probably never want to eat here, fruit left out, things not cleaned properly, druggie employees caught shooting up in the bathroom ( and they still made her a manager)! Molded fruit in the freezers in the back. Store always smells like nasty mop water, Lynn and Eric, the owners, put their grandkids and kids to work this place and they get away with so much, had to close store multiple times because her granddaughter didn't show up on time but it wasn't a big deal. This is an awful place to work at... and I'll only go in and drink smoothies if 2 of the certain workers are there that I know keep everything clean and sanitized! read more

Got the strawberry hulk through Uber eats pickup and it was fantastic, saw lots of negative reviews recently so I was a little worried but was a great drink will go back again read more

Sorry SK not impressed. This store must have a new franchise owner. Recently I gave them a try twice, couldn't get to order. First time a few people ahead of me, no big deal. However, only one worker and swamped with mobile/on-line orders plus customers in the store. Second visit, similar issue, one person and then we noticed smell in store coming from bathroom with out of order sign...Right, definitely out of order had to leave. Went to tropical smoothie, better overall! read more

The staff were hurt we went in 4min before closing when they should have just locked the door. When we went in there and one of the ladys made a smart comment talking about "now we have to make smoothies for these 3 guys" . After having such a good workout session and hitting one of our favorite places to finish off the good night our moods were ruined. When we heard the comment and left they still allowed a couple behind us to come in and serve them. Idk if they had anything againts us because of our race but we were completely embarrassed.Don't hire lazy people specially when they're technically still open whether it's an hour until closing or four min. Unprofessional and LAZY! read more

I tried going on a Friday morning at 8:15am and the door was locked. There was a light on in the back, but the "wet floor" sign was still out and the lobby lights were off. No one answered the phone when I called. Maybe someone forgot to show up for the opening shift? Not sure. I went to Tropical Smoothie just a few minutes away and had a great experience there. read more

Both times I came here, I was greeted by the same employee. She is friendly and very helpful if you have any questions about the menu ... (smoothie king newbie, here!) I ordered the pep-upper each time and it was delicious! It's a very clean facility with friendly and fast service. I love this place. read more

I wish I could get a white chocolate protein shake I got at a smoothie king in California. After reading the reviews I was a little iffy about going to this one. But I was pleasantly surprised when My family and I went in. I wish I would have gotten her name. She even replaced my daughters drink because she said it tasted off. She didn't have to, but she did. We will be back read more

The smoothies are great here, even if the service is a tad slow. The attendants seem less than satisfied with their lives somehow...not sure I have received a smile from either of them despite multiple trips. I wonder whether they are being mistreated by management or something? Anyway, I take my baby girl with me (age 2) and we always have a great time, but despite how adorable she is, still no smiles from the employees. Smoothies are great as always! read more

I absolutely love this place. The staff is friendly. It's really clean and not to mention I love the smoothies. I don't know if all of the menu options are good because I get the same smoothie every time. The chain also has an app that you can use for rewards so that's super handy! I've always been satisfied here! read more

I love the selection at smoothie king. Great sizes, good vegan options, good kid options. Drink carriers are handy. Good supplements, protein options snacks, etc. Unfortunately the customer service sucks. Its kind of sad it matters that much for a grab and go place like this. However, they need to focus on keeping their regulars, regular, and turning new comers into people that would come back. The staff turnover is high, they are regularly rude, inattentive, and seem annoyed with their job. If the staff were friendlier, I'd probably be there 2 or 3 times a week. Lately, I'd rather not go at all. read more

Service is slow, but the smoothies are amazing. They're very knowledgeable about what goes into their smoothies and how to accommodate your needs! Smoothies are more expensive than most places imo, but they taste better because they're made with real fruit. My favorite is the Peach Slice Plus, but honestly, I haven't met a smoothie from Smoothie King that I haven't liked. Definitely will be back. read more

Two of us walked in in the evening and there was two younger guys (employees)in there no older than 20 years old just sat there and looked at us didn't even greet us or ask us if we had any questions one guy was blowing his nose seriously ownership and management should always make sure there is a competent employee there instead of the space cadet millennials With zero professionalism or customer service skills. I suppose if it were a video game they would do better. We stood there looking at the menu for a solid two minutes and they just watched us so we just decided to leave read more

If I could give this 0 stars I would. The cashier girl was super rude and giving attitude. There was a bunch of people in there waiting on smoothies and one even walked out because of how slow the service was. They also almost made someone pay twice for their smoothie because they made it twice and said they couldn't do refunds. They wasted about 5 smoothies because they kept making the wrong ones. Terrible experience! read more

After a workout, my friend wanted to stop by for a protein smoothie. I ordered two small smoothies (one to take home for my girlfriend). We ordered at the cash register at the back. I pulled out my card, and was told I would have to pay at the cash register at the front. Not a problem but I thought that was kind of weird. So I did that and waited for 10 minutes at the tables while the smoothies were being made. This is where the fun starts. My friend's large smoothie came out first, so I joined him at the counter to pick it up. I was then handed a large smoothie myself and the lady said, "Here's your smoothie". I commented that this was the largest "small" smoothie I had ever seen. I was waiting for my other smoothie when it became apparent that they were still making both my small ones, all while I was sipping down this mystery smoothie I was given. The lady, I think she's the owner, got mad at me because I was drinking this large smoothie. She said, "You shouldn't be drinking that. You ordered two smalls; that is not a small." She was mean. I said, "No it's not, but you gave it to me and told me it was mine". She yelled back to her husband who was also working and said, "Where did this large smoothie come from?". He didn't know either. She icily asked me if I wanted to keep the one I started. I said that I did. She contorted that I was getting a good deal since I paid for a small and got a large, as if it was my fault. They ended up throwing one of my small smoothies away after making it. I left there totally dumbfounded. The lady was pretty rude and accusatory, but all I did was take the smoothie I was offered. I won't be going back there. read more

Smoothie King - Storefront - Juice Bars & Smoothies Near Me - Beavercreek, Ohio

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First time here. Service was slow but friendly. Large selection of smoothies. Had the vegan dark chocolate with bananas and many other good things. Very flavorful! read more

The smoothies are amazing. Super filling and a great value . Definitely could work on the customer service but other then that I love this place . read more

Terrible first impression. Their associate spent ten minutes on a very unprofessional personal phone call cussing about how terrible her job is while my smoothie sat on the counter melting. First and last time I'll ever go to a smoothie king. read more

On July 11 at 130, I was at this store and witness either the store owner or manager belittle a young black employee in front me and other customers. This behavior and tone was crazy, I will never spend another dime in this establishment again. Wish I got her name to call corporate!! read more

Employees are very knowledgable about what is in the smoothies and how to modify to meet your needs. They are pricey but considering a medium meal replacement smoothie is very satisfying , it's still reasonable. Don't expect to be in and out in 5 minutes- especially if there are customers ahead of you. I've never seen more than one employee in there at a time. I continue to go there because I love the smoothies and for the most part the employees are very friendly and helpful. read more

Let start off here, employees are always great, friendly and work as quickly as they can, older guy who I'm sure is the manager is okay too, but one day there was an older women in there. Obviously the owners wife.. VERY RUDE. One should take pride in their business, but not this lady. Very arrogant and very very rude to her own employees, right in front of customers! I come to smoothie king for the smoothies and friendly employees, but I will NOT be back in there while the older owners wife is in there. I also heard from a friend who had quit there recently that she is very mean to them and workplace abusive. Someone buy this franchise from her please she doesn't know what she's doing. read more