Love they have a drive thru always nice and easy going staff. Ordering online and pickup is great too read more

Manager is rude They won't honor rewards that you get from coming so many times Lost a customer forever will never be back read more

This chia oatmeal bowl was not edible. There was barely a thin layer of rice pudding (which should be the main ingredient). There was an overwhelming amount of graham cracker. Like a ridiculous amount where I'm not sure how the person who made it thought "yep, I'm going to sell this as food" This bowl is too expensive to waste money on in the future read more

Tropical Smoothie Cafe - CHIA OATMEAL - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

We went in at 8:36 about 20 minutes before close and were met with a hostile greeting. They said they weren't serving food, which was fine cause we were only doing smoothies. Through out them making our 2 smoothies, they were complaining about us coming in, and wondering why they didn't shut doors. They then proceeded with to lock the doors, saying to coworkers that she was gonna have to let us out. Got our two smoothies finally, one was not full, and did not taste like it usually does. Went to leave, they didn't come unlock the doors. So we did. Horrible experience. read more

Why can't I use the drive thru when I order online? Very inconvenient., even if I was not handicapped.

I've only been through the drive thru and countless of times my smoothie was bland and had no taste. First time I went into the store it took so long for them to get to the cash register because a manager by the name of Tonya was cussing out a teenage worker in the back. I cannot believe what she was saying and I won't be going back until this is dealt with. I am disturbed and disappointed that any supervisor would allow this behavior. Honestly if I read another review about this same manager, I'm calling corporate. read more

Stopped in here today with my grandson after an afternoon at the Air Force Museum. On his recommendation I had a Blueberry Bliss smoothie, and so did he. It's a mix of blueberries, banana and strawberries in smoothie deliciousness. Oh ya, I'll be back! read more

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The people were so rude! The lady took my card and gave it to someone else and was trying to gaslight me into thinking she gave it back to me. She had given it to another customer and was extremely rude! I'm never coming back here again! read more

First off the service is soooooo slow I ordered 1 smoothie and it took 15 minutes. Second after I ordered a couple came in and ordered they got there items first because there grandma works there!!! It's a line of customers that where already waiting get there items and of course the 2 people got there stuff first because they grandmother works there. I won't be back!!!! Service the people who was there first not your family just because you work there. read more

I like this place better than the one in Fairborn. It seems like the produce/goods are fresher and the store is a lot cleaner. The employees who were working here were friendly, and like the other Tropical Smoothie Cafe, the smoothies always come out super fast. My favorite smoothie so far is the Peanut Paradise. But there are a ton to choose from. BTW, the smoothies only come in one size (24oz). Also, they love sending out flyers in the mail for discounts on smoothies and wraps. Finally, if you sign up for their eclub thing online, you get a free smoothie on your birthday! read more

Tropical Smoothie Cafe - Inside - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

I ordered today asap on the app and pickup time is 9, I show up at 9:08 with the doors locked, food paid for, and no one here. don't use the app ever read more

I love tropical smoothie and have been to many in Ohio and Michigan. I've had a pleasant experience at the one here and really enjoy that there is a drive through. I've had the peanut butter blast and island green and they were super tasty. I'm excited to try even more soon! read more

I had 8 orders and was missing one, asked about it and was called rude and told they should just cancel it altogether instead of remaking it. As if it were my fault someone else took my order. The same front counter guy hollered at patrons entering the store that were minors and under the store count rule posted on the door. He really should find antoher job if he is that miserable. I was not able to get a name as he was not wearing a name tag. the manager Tanya (sp?), has been there for years and did nothing to handle either situation. All 7 orders were COLD. I will go to any other location but this one going forward. read more

food & smoothie are great. their bowls are a scam $10 for something so little & not filling at all. barely any smoothie in the bowl literally just crammed it with so much granola . #dobetter read more

Oh how I wish there was a Tropical Café close to where I live. This has become our pit stop when traveling between Columbus and Dayton. For around $5 you're guaranteed a large, thick and refreshing smoothie. The smoothies come in one size - 24 oz. there are three categories- classic, superfoods, and indulgent. There's a large variety of add ons available too. I usually stick with just the smoothies but recently tried a salad. Although the ingredients were fresh and tasty, I thought the portion was a little on the small side. If you're not from around here you can easily drive by. This is not a stand alone restaurant. A drive thru is available, it's a little tricky with a sharp turn at the end of the building. I've enjoyed the superfood acai blend for when I'm attempting to be healthy, but I truly love the Bahama mama. I'll definitely be returning. read more

Tropical Smoothie Cafe - Acai Berry Boost - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

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Slowest drive thru. I have sat at the drive through window for exactly 10 minutes since paying for just one smoothie. Look over and there have been two smoothies sitting there waiting to be handed out for at least 4 minutes And the lobby is not busy. read more

took 20 plus minutes to make two smoothies, service is slow and poor . Made me late to my event and now everyone is mad I was late . Thank you for taking long to make a lame smoothie read more

They are open til 9pm. The 7pm close time is for online orders. The GM is a great manager. He took care of our order and went the extra mile when he didn't have to do. He treated our kids with respect and joked with them. He made our dinner better than we expected. We will definitely be back. read more

Everytime I come here there's a issue.. today I went and I never knew they added sugar in the drinks but I mean huge chunks of sugar and it tastes so sweet to the point it's nasty. I waited 30 minutes for 1 smoothie. The other times I came here they're would be huge chunks of banana or huge chunks of ice in my smoothie. A piece of banana flew to the back of my throat and I choked on it because the smoothie wasn't blended right. One of the staff is really weird and he always says weird comments to me when I come through. Don't come here go to the one in Troy it's a longer drive but so worth it! Sometimes in my smoothies will be old chunks of other smoothies. Worst tropical smoothie I've ever been too. read more

I don't know how I feel about this , it's good but kind of taste weird , but i would come back to try another one ! read more

Tropical Smoothie Cafe - This restaurant is very cool vibe , room temperature, and clean - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

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Were so rude when our team came to this establishment. They snapped at our girls and attempted to turn us away due to a shift change among their employees. They also decided to badmouth us to other customers. Very disappointed! read more

It's safe to say that this tropical smoothie is still pretty good, but has gone down lately. The wait times are pretty long, but consistent with those of others in Dayton. The smoothie itself was tasty although I couldn't really taste all of the flavor within. Asking for extra sugar going forward has seemed the best course of action but still worth the trip if you're out and about. The best I could say is. I would not go out my way for this smoothie read more

I am not sure why we keep returning...I am once again stuck in line and it has been 45 minutes waiting to get two smoothies. The service here is always slow...but then we crave a smoothie and think we will give it another try. This is crazy...no food or drink is worth this. read more

Disgusting. This is my first and last time visiting tropical smoothie. My boys ordered a breakfast wrap, a chicken pesto sandwich and both ordered a smoothie. I also ordered the berry oat smoothie and asked not to have splenda in it. There was a dog or long haired cat hair in my son's chicken pesto sandwich, and hair on the side of the smoothie as well. Yuck. The health nut had zero flavor. And my berry smoothie tasted awful and still had the splenda that I asked not to be in there. A worker asked if the order was right, to which I replied, "It is not good. None of them are good but we have to go." And we left. Poor quality. Poor service. Just gross. read more

This location is very very slow. I have an hour lunch and it will take most of that time to just get an item or two out of here. Their saving grace is that everything does actually taste good. The staffing seems to be the issue, as they are slow and don't seem to care that they are ridiculously slow. read more

I've been going here for a few since they opened and it has definitely went down hill. The quality and service have declined to a point where I would rather drive out to Beavercreek or just not give them my business at all. I stopped going once because of the bad quality of my smoothies... then started to try and go again but ... by this past fall .. I gave up. My smoothies were watered down. For the price paid, it should be full of flavor, thick, and smooth. Just not worth money for a bad product and poor service. read more

At first I was ecstatic when this franchise came to my local area. I used to travel a little over 20 minutes (one way) whenever I craved their flatbread sandwiches and smoothies. Unfortunately, the employees and quality of food at the Huber location has turned me off of this restaurant. Every time I've been there (about a 10 times now) the workers look very unkempt with stains on their baggie T-shirts. The food typically takes a little longer and usually isn't that hot. Twice now I've been and witnessed employees snacking in the kitchen which, for me, is a total turn off. At least go someplace where customers can't see you. Tonight's experience will probably deter my future return. We watched as the person making the food carried a take-out order to the drive-through window, touching the window handle and dirty countertops with her gloved hands. Then, she went back into the kitchen area and proceeded to finish making OUR sandwiches, touching our food with the same gloves. The fruit smoothie tasted like ice with a hint of blueberry- it wasn't very flavorful as normal. When I got home to eat my sandwich, there was VERY LITTLE meat on it - like a sprinkle! I ate mostly bread and lettuce! What a let down. I very rarely jump on Yelp as soon as I leave a place.This experience was enough to say something. I hope the manager/owner takes notice and addresses some of their issues. I would truly like to return as The Heights area is lacking in healthier choices for fast food. read more

Slowest service you'll find anywhere- doesn't even matter how many customers either. Sometimes smoothies taste like freezer burn.

I put in an order through the app. When I went in to pick it up, the young guy told me that for "some reason" the order came through the front but not to the back kitchen so I had to wait. There was another couple there as I walked in and another at the drive thru. The couple there said that the lady in the drive thru was waiting there for 10 minutes for her food that was sitting on the counter for a while. 10 min later my smoothies come out. Another 10 minutes I waited for my food. The guy forgets the kale slaw so he goes to make a cup for me. I get home, start to dive in my food and find a piece of tape stuffed in the middle of my bowl. Not only is there customer service horrible and extremely slow, but they're food service is disgusting. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

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It's very good smoothies and a lot of variety and the size of cup is big. It's well price, the place is cozy. I recommend this place for a good drink for any time of day. read more

Have frequently visited this cafe since it's opening. Have noticed in the last three months that their shakes are less thick and taste different. My husband stopped there on 5/19/2018 to purchase two shakes and obacon ranch sandwich. The sandwich had mold on the bread and the shakes were even more runnier. I know the owner and have brought this to his attention but he doesn't seem to care. read more

Tropical Smoothie Cafe - Mold on bread! - Juice Bars & Smoothies Near Me - Huber Heights, Ohio

HORRIBLE! Kept making my stuff wrong and refused a refund. Told me they've it don't have the ingredients so they just didn't add them. ???????? Manager wasn't sympathetic what so ever. Pretty much said "oh well" read more

Tropical smoothie has great smoothies. I love most the menu and the healthy options they have available. However, this location is horribly slow. They are constantly packed with high school kids (it's really close to the school) and service is just poor. Today we waited for over 20 min in the drive thru. There was one car in front of us. I've been to several other locations that are fast and friendly, this one is just not. I would avoid it. read more

Horrible service. Was ignored in drive thru. Waited 9 minutes after i pulled up infront of the window to be greeted! I finally pulled around the building and walked inside and they completely forgot about me and had no explanation at all! Get some experienced shift managers! Stop Having PM shifts with all kids working! read more

Well I thought they were probably having an off day but today solidifies the fact that they don't understand how to run a business or a thing about customer service. All I ask of a business is to keep it clean, professional, and kind. Today I wasn't allowed to scan my app to make my points for my purchase. He didn't ask and he did not care. He totaled out my order without asking and then walked away never to be seen again. My smoothie was SUPPOSED to be free today. I also realize that this location has a serious fetish with pineapple. The last time I came in I left the mango out of my smoothie as well as the sugar. The young woman making my smoothie last time took it upon herself to add extra "pineapple juice". It tasted different and sweeter of course so I asked did they add sugar by mistake and that's when she informed me how she chose to take it upon herself to add more pineapple juice because that's what she always does....... So today a young man makes my smoothie, same smoothie but I leave the mango in and still take out the sugar, and it's still pineapple palace in my mouth right now. This place is awkward and has disappointed me twice. I don't foresee a visit back to this joke of a Tropical Smoothie Cafe. Corporate should give the managers a call. This is unacceptable. read more

Best customer service at this location!! Nice, clean store and everyone we encountered was so friendly! Food and smoothies were delicious as always! I'll go out of my way to go to this location :) read more

They make great smoothies but are extremely slow. I've been in numerous times where I was the only one there and still took forever. Also have had to tell them about the specials they were running because they didn't even know. That is ridiculous in my opinion. If it wasn't across the street from my house i would probably never go here again until they can speed things up. read more

I tried this place for the first time since moving to the Ohio area and I picked an unusual choice of the kids chocolate banana smoothie. For the price, I didn't think that it was that great. The smoothie had a chalky/ powdery taste to it. Maybe if I got another item on the menu, my opinion would change, but overall it wasn't my favorite. read more

The manager of this store is disgusting, I think the rest of the staff is fine. The woman thats been "managing the store for the last six years" is beyond instead of being a reasonable person she'd rather every child that comes in after school to sit in the cold. She even tells them that she won't serve them. This beyond ugly to sit in lie on them instead of being the adult she childish and needs to be fired or moved from the Huber location. That's not the worse there is always a long line. Sometimes the smoothies are watered down. This is just bad service. read more

Love love love the Acai Berry Boost, turkey flatbread with bacon, and Caesar Salad! Sweet staff always pleasant! In both Huber Heights and Oakwood. read more