As A California Top reviewer had they were alerted that I personally was coming to check this place out they would have SHUT THIS HEALTH HAZARD DOWN. I walked in knowing that everything was gonna be clean spotless sanitized I walked in thinking I was not going place my life and my families at Risk of catching a case of Staph in this very disgusting filthy health hazard of an establishment I stepped in to a puddle of fecal water and a horrible smell coming from the restroom on the right upon entering I guess the doesn't care or are aware of water waste because I recorded the entire time of my visit the water being on at the sink non stop and no one of the 4 workers there caring to turn it off, nor clean up the liquid which appeard to be at least 3 - 4 Gallons of human waste, urine, fecal liquid I was horrified I didn't want to believe the reviews I felt this place really deserved a good chance an open honest review from an actually reviewer so than I saw the workers working so hard and not being able to act as a team everyone was doing the same thing there was No leader, No supervisor no one saying ok You: clean the bathrooms, You: clean the containers and equipments You: disinfect and Mop this filthy floor No one I than felt the strong desire to go into the bathroom to throw up after noticing a worker use the same filthy container to make a smoothie for a customer at the drive through window each container placed on the blender in rinsed in filthy overly used water and cold water at that with everything under the sun floating in that water. As I escaped into the bathroom it just got 1000x worse the toilet was disgusting, the floor had been bathed with fecal , Urine, and something that appeard to have crawled across the floor upon me entering the restroom the rust, dirt grime How in the Hell excuse my French is this place still opened people trust openly and pay good money for conveyance they don't know that the workers long hair just slid in there cup, or a worker dreads brittle off in there cup they don't know that another worker came in sick and cough over everything or all the flies attracted by the smell of poop, urine, and rotten fruit. In my opinion the owners or the HEALTH DEPARMENTS should really visit this place before a bad Banana strawberry smoothie from Smoothie Kings puts a child, a military husband or wife or there beloved partner or even a grandmother in the ICU. After leaving the restroom I was just grateful to God I had the option to simply LEAVE and not throw my money into an establishment that clearly does not have Health and Safety as a top priority. read more

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I honestly hate coming to this Smoothie King, but it's unfortunately the closest one to me. The people there always have an attitude, like I'm the one who made them fill out a job application. It's honestly terrible. Don't waste your time. I've given them multiple chances at different times of the day, and it all sucks. Boo! Please hire better staff. read more

Austin H was very helpful when ordering my smoothie. Also, gave recommendations! Very polite and patient to complete my order. Paid for my order and blessed me with a good day! read more

Thank you Alexis for the wonderful customer service. Great pumpkin smoothie. 10/10. Go visit them to get your refreshing pumpkin smoothie. -ALOHA read more

Smoothie King - Pumpkin power meal - Juice Bars & Smoothies Near Me - Killeen, Texas

First time here. Went thru the dive thru. Just a not watch for the last pole at the end of the drive thru. Take that turn wide or you will scrape your car / truck. . Staff is helpful. And friendly. On the day I went there was a special so I got a 32 pozole smoothy for $5 but on a regular day it would be $11.00 which.is a little much but they are good and fresh. read more

Great smoothies, great customer service & awesome environment! Will definitely be back here!

Rather then focus on the awful, non existent customer service I experienced with the two ladies working at this location, I would like to spotlight the AMAZING customer service I experienced from the young man working on Sunday, June 2nd around 6pm. Whoever that young man is, he deserves a raise. Out of the three people working he was the ONLY one greeting people, taking drive thru orders, taking inside orders, and making orders..simultaneously. He made my bowl, as when he asked one of the girls if she made the online order, she looked at him like "yeah no and I have no intention of doing that either" so he took it upon himself to make it. It was perfect by the way. It was made just like I requested online. He really is the one holding that location down and I feel that's important to be recognized. You can't teach customer service, you either have it, or you don't, and he definitely has it! Good job! read more

Smoothie King - Banana Buzzer-Beater with blueberries - Juice Bars & Smoothies Near Me - Killeen, Texas

milo was amazing! i dont get smoothies often so he helped me figure out what would be the best option for what my health goals are without making me feel pressured or rushed. he also made my smoothie and it was amazing :) read more

The drinks were alright, but Keyshawn,who was taking my order, was the only friendly staff member there that showed maturity and respected.

I spent about 35 minutes at the drive thru (25-30 to get to the speaker, then another 5-10 just waiting to have my order taken). The kid with the headset wouldn't answer and couldn't tell me what was taking so long when he did. Smoothies tasted good, but the manager really needs to get their stuff together. read more

They were great. It's my first time having smoothie king and I'm on an alkaline vegan diet. They helped accommodate my customized order. It was just what I asked for. We got there around 3:30 June 19. Staff was really nice read more

Smoothie King - Customized smoothie - Juice Bars & Smoothies Near Me - Killeen, Texas

place is filthy! workers are rude dont have good hygiene and just all around nasty! they dont was their hands, i ordered a strawberry banana smoothie they messed it up not only once but TWICE! HOW IS THAT EVEN POSSIBLE ? theres sum little short girl that works up there she will touch the other workers in a nasty way also talking very sexually while in front of customers! they need to teach their employees good hygiene, social skills & RESPECT above all things this is just sad! read more

NEVER GO HERE! Me and my mom were just wanting to get a little refresher and she wasn't happy with her drink. As soon as we walk in the attitude of the employee was intoxicating the ambiance in the building. Disgusting customer service, IF YOU MAKE SOMETHING THE CUSTOMER ISNT HAPPY WITH JUST FIX IT. We walked in as nice as could be and even said thank you to no response. SMOOTHIE KING STEP UP YOUR CUSTOMER SERVICE. You'd be better driving to the one in austin, man always has a smile and consistent quality drinks. read more

worker not focusing on first in first out. waited a ridiculous amount of time for an aci bowl. and the car in front was waiting a ridiculous amount of time too. poor time management. needs a visit from the district manager. read more

I am a Smoothie lover and I am a frequent visitor to smoothie king. Today's visit had me disappointed I ordered my smoothie and got a bag of trail mix and they are out of date and stale the whole situation has me disgusted and I disposed of my drink after a few sips because of this. Do better bc I love your smoothies but out of date food is UNACCEPTABLE! read more

Smoothie King - Out of date Greek Yogurt Trail Mix Lean1 Pineapple Mango - Juice Bars & Smoothies Near Me - Killeen, Texas

It took more than 30 minutes to make a bowl after 3 wrong bowls finally made the goji berry bowl which was watered down! very bad and slow service!! read more

Slow and ummmmmm slow. Compared to other smoothie Kings their drinks are decent. You will prob be in line 10 mins on Friday and Saturday would not come back here read more

They improved so much! Everything was 100% on point. It really felt like it was worth the money, considering the drinks are about the price of a full meal, which of course is what you're getting out of a health smoothie. Thank you! read more

1st visit to this location. Gave me my smoothie in an off brand cup, that should've been a warning. I got the vanilla hulk as I usually do and it tasted a little different. That was the second flag. By the time I got home my ass was exploding. I used to love smoothie king but anything that' makes me sick is dead to me no matter how good it once was. read more

No consistency at this place. Last week it was a cup of ice. Tonight it's a cup of sugar. I wasted like $10 of two small vanilla coffee high protein. Plus it was orange looking but didn't know this until I got to my destination and we started to drink them. So pissed. read more

Smoothie King - Terrible vanilla coffee high protein that tasted like a cup of sugar. Threw over 1/2 away. - Juice Bars & Smoothies Near Me - Killeen, Texas

I have to agree with the person who said that there is no consistency here. Been to this location several times and the smoothies never taste the same. Sometimes they are amazing other times I feel like it was a waste of money. Most of the time the staff is short and kind of rude. Example today we sat at the window after ordering almost 5 minutes before anyone acknowledge us. We will be back mainly because we like smoothies in general and there is no other smoothie shops around... read more

I've been to a couple different smoothie kings and I'm always happy with what I order! I don't think there's any other place in killeen this good at making smoothies or have nearly as many options! read more

Been here twice, Kaylin and Darius were great they walked us through the menu and helped us out, recommending smoothies that had stuff we liked and always very friendly plus smoothies were great. Great place will be back. read more

I ordered a 20 oz immune builder with energy and extra strawberries . she charged me for a 32 oz and knew she did , and still had me pay for it and didn't realize it until i was already gone . read more

Been going to Smoothie King once a week as a treat for my daughter and myself. She's a dancer and was excited that they have these so-called healthy drinks. Well, twice (to include today) I order the blueberry heaven with almond milk substitute substituted for regularly milk--I can't have dairy, i.e., from the COW. Each time I went in, I would say it tastes different, and they would make a new one. Well a couple weeks ago, I went in, asked for the almond milk substitute for cow milk. I started drinking it as I was drinking down the road and realized I couldn't talk or anything because my vocal chords were tightening up. I realized there was milk in the smoothie. I called to complain and was told the owner would get back with me. He or she never did. Today, my daughter asked if we could stop at Smoothie King. Sure, why not. I specified not once, not twice, but 4-5 Times that I want Almond Milk. Was told by two employees that there was absolutely no dairy in it whatsoever. I said I knew there was dairy because I'd been told from the first time I'd ever been to a Smoothie King that they do indeed put in regular milk unless otherwise specified. We got our drinks and left. As I was driving home and talking with my daughter, I realized I couldn't speak as my vocal chords were again seizing up. I immediately called Smoothie King. I went to voice mail. I called agin and got a very nice young man who was trying to be helpful, but doesn't know that DAIRY MILk is different than Almond MILK. He said he had a note that I had called before and asked how long I had had the Smoothie. I said I called two weeks or so ago and never got a call back, thankyouverymuch. I explained the situation and he said he would call the owner and let her know what was going on and would call me back. He did. He said she was on her way to the store and I could call back later or return to the store (I was half way home and surely I have all the time in the world to go all the way back to Killeen for this??? Hmmm. Disgruntled customer, but they have to call HER? Yeah, I don't think so. I let him know they just lost my business, that I was going to put this on Yelp, and let everyone I know about their service. But wait! When I got home and logged online, I found some interesting article about Smoothie King! Here's one of many I found: http://www.miaminewtimes.com/restaurants/smoothie-king-is-terrible-for-you-6597041 I let my daughter read the article. She said, "I always ask for sugar free. No wonder I'm always sick after having their smoothies! Mom! They lie! And it says here the employees aren't allowed to say what's in it! I've been wondering what it is they were pumping into it! Gross! Mom, I've been having massive stomach cramps and other problems from them and I thought it was because I drank it too fast." I'll be calling their headquarters. Update: their HQ doesn't give you the option to talk to a human. Will find another way. Did speak with the manager (whom I had to call!), all she did was apologize. I told her I would be returning with the smoothie and the receipt. She did try to defend that they don't use sugar by saying it was "turbinado". Ummm, turbinado IS sugar. Let her know it was their obligation to let people know what they put in their product. Corn syrup is also in their products. They don't tell you that either. No big deal to them that they are putting something in there that causes an allergic reaction to a child. How would they feel if it were their kid? Hmmm? read more

Poor customer service. Both employees were on personal phone calls. One standing outside on her phone and the other in the back in the phone. I waited several minutes before I was greeted but while employee stayed on the phone. Both folks didn't even know how to scan my rewards app nor charge my CC. read more

This and the Ft Hood locations are great. Harker Heights always messes up my order and the staff is rude. Very friendly staff at this location and never any mistakes in the 4 times I've been since it opened. read more

My girlfriend and I have come to this Smoothie King many times, and the biggest problem is consistency. One visit will be great and one will be awful, we went today and the person taking the order seemed ignorant of the product and math. Fortunately, the manager straightened it out but we sat in line for 20 minutes. I cannot recommend this location. read more

I had a coupon for a free smoothie and I tried to use it on Friday. Unfortunately, after it was scanned, I found out I couldn't use it because there was already a Friday special and they couldn't use the coupon on the day there is a special. Luckily, the person I dealt with that day was Joel and he was there again today! For some reason my coupon wouldn't work today, I figure probably because it was scanned on Friday before I found out I couldn't use it. Joel was there, and not only remembered me but was able to give me my free smoothie! I am sitting here on a hot summer day in Texas drinking an ice-cold smoothie that tastes so great! This is a big deal to me, being able to buy a smoothie As a treat for me because I am only on disability income and without Joel I probably wouldn't have it! Thank you so much Joe and I'll be sure to come back to this location again just because of you!!! read more

I wish I could give them a zero. If you are looking for something fulfilling and flavorful this is not it. It was also expensive for the amount served. read more

The smoothies are always really good... But we just waited a half an hour in line for our smoothies... Seriously... 30 mins. No joke. I thought drive thru's were supposed to be fast lol. Not sure if we will be back. read more

They are not friendly at all and have attitude problems. I work in customer service myself and I would never treat any of my customers like that but the smoothie was good. read more