I needed to get my fingerprints sent from NY to CA for my medical license. I stumbled upon this…read moreplace through Chat GPT and read great reviews on Yelp. I wanted to make sure there were no problems and everything was done right the first time (which happened to be their slogan). The staff was super knowledgeable, friendly and booked me a same-day appointment over the phone. They carried the FD 258 ink cards that were required. The whole process about 15 minutes. Highly recommended.

I made an appointment on their website (cityfingerprints.com) as I needed fingerprints for medical…read morelicensure. The whole process took 30 min and Juan was very professional and experienced. Don't have your fingerprint card personal info filled out beforehand! He will have those printed on the card. $85 for two cards. If your fingerprint card gets rejected, Juan will re-do it free of charge. I was also sick and he gave me a bottle of water. Juan is a very kind man!

I had (2) witness subpoenas served by The Opal Group here in New York City. They were incredibly…read moreprofessional, documented everything, and had excellent communication every step of the way -- from intake and understanding the project, to updates on service attempts, and calls to align on service or approval from you to serve at a specific time and day. One of the subpoenas was for a NYPD police officer at their precinct, and despite the officers behind the desk being less than friendly, the process server remained professional and carried out the job. The cost for their services was also an excellent value. I highly recommend them, and would definitely hire them again.

DO NOT HIRE. Was supposed to have service same day, rush. I asked twice to make sure that this was…read morepossible before even hiring the company and they canceled. I was told then the employee would be able to serve at business open, that was also canceled. When requesting responses it took ages for them to reply. They finally sent me a message stating that they served opposing party at the end of the day. I would absolutely not hire the service ever again. They are extremely unreliable and UNRESPONSIVE. When asking about anything in the court having been filed, I didn't even receive a response for more than 48 hours. They were quick to take my money, but couldn't complete the task and the proper manner. Not worth the money or the stress. Anyone else could've done a better job.

Knowledgeable and accurate service. Translation and notary work done charge was $63.50. Just not…read morevery friendly, seems annoyed when asked for clarification. Otherwise all is perfect.

This lady running this place is so nice and always so helpful! She is very kind and also very…read moregiving! I will go back

I had to go to Newark from Fort Lee NJ 2 times due to their machine not being able to pick up my…read moreprints. It seems they come in too light. I was told that if there is a third time it would be done thru my social security number instead. Well it has been quite awhile and to date it is still being processed and I am in need of this result in order to get to work. Awful My disgust is not how the people taking the prints for I felt they did everything that could be done.

MOST friendly FINGERPRINTING service and efficient IdentoGO…read more I have visited of four. Value is the same for all, one service, one fee. EASY GETTING THERE AND NO HASSLE PARKING. Arriving early may have you leaving early, it is according to appointments pending and done, and your session can be done within time they may have in between. Professional, Sharp staff. Wishing you continued success.

I went there for FINGERPRINTS,Mr.Anthonio was helping with that,very professional and friendly…read moreperson,Valentina was one of the girls who help filled out my forms,very kind and friendly.THANK YOU GUYS FOR YOUR HELP.I highly recommend this place!

i live in brooklyn and i wanted a fingerprint with sign and stamped on it ADVANCE FINGERPRINTING…read morewas the best i dont know why this place is not out there more they say they have been in business 35 years,anyway i called a day before and they fit me in for the next day 10:30 got there after 11 due to parking best to take the train the girl at the front VAL was great very professional also the guy that did the finger print, i was out in 15-17 min the price was good too $75 for 2 copies tanks again advance fingerprinting

I came to this location because all the Brooklyn locations were booked up until after the new…read moreyear--I was trying to make an appointment as soon as possible. My appointment was for 11:00 am but I got there really early (10:30 am). Both the waiting rooms were small--they seat approximately seven people. There was a lady who came in at the same time as me and she asked the people when their appointments were as she was trying to gauge how long the wait was. One guy said that his appointment was for 10:00 am so they were a half hour behind schedule. Also, they had people sign in but there was no one in front, they would just call your name from the back room. Occasionally, an employee would take a picture of the sign-in sheet. My name was called at around 11:10 am, which isn't bad considering other people were waiting for over 40 minutes. The actual process was quick and easy--you have to show your state ID (I paid ahead of time), give them your DOB, and enter your SSN#. After that, they do the fingerprinting. Once the fingerprint is finished, they take your picture (no smiling) and print out two receipts (one for you and one for your employer). The space is small with metal folding chairs. There's nothing esthetically pleasing about the place. Hopefully, I won't need fingerprinting done for a long time.

The two young ladies working in the morning at 7/16 at the 32nd Street location were extremely…read moreunprofessional and disrespectful. The hispanic one spoke to me as if I was supposed to know everything about the fingerprinting process, offered no greeting, and treated questions like an inconvenience. Even worse, instead of politely inviting someone into the office, they just yelled for them to come in without stepping out to assist. I ended up translating for an elderly man who spoke limited English to go inside, and instead of being patient with him and requesting his documents, the other young lady yelled at him to take his documents out. There was no respect for elders or customers in general. This kind of dismissive, rude behavior is completely unacceptable for any service establishment. They only laughed an smiled with each other when it comes to the customer blank rude stares as if you forced them to come to work.

Wow what a waste of a Saturday morning. I made my appointment online with IDENTOGO and this…read morelocation was the most convenient one. I show up at 945am for my 10am appointment. Location says it opens up at 10 so I wait. And wait And wait After half an hour there are a dozen people outside all asking the same questions. Nobody has any contact info because the number provided is out of service. Do better IDENTOGO remove this site from your appointment page they are clearly unreliable and unprofessional.

The woman there is super sweet , made the wrong appointment and she helped me make a new one ,…read more Place looks clean was there for about 10 minutes!

Shady place but nice people…read more As a company they're pathetic. The offer 0 customer service and no one to contact for help. It's all automated with the worse customer service voice over.

I had to get fingerprinted for employment purposes and after watching too many crime shows, I…read morecringed at the thought of ink on my hands. I took the elevator to the 4th floor which opened right into the small office and an unattended desk. So I walked into the adjacent waiting room since I was 10 minutes early for my appointment. The relatively empty white walls and signs instructing customers not to do this or touch that were uninviting. There are better ways to relay messages - tone and presentation. There were a group of immigrant women also waiting to be printed. I was disturbed by one of the male staffers who was obviously frustrated by the language barrier and losing patience with the group at 9 a.m. Thankfully, I was assisted by another staffer who was friendlier. The back room had three stations, which was a bit tight. Each employee is seated at a computer desk surrounded by a clear plastic barrier while you stand next to them. Be sure to pack light. I had a work tote bag and still struggled to maneuver in this space. No one gave me step-by-step instructions (i.e. fingerprints, stand back for a photo, and pay with a debit or credit card). Aside from having to rescan a few of my fingerprints, my appointment was quick and I was glad the experience was over.

I needed to have my fingerprints done for school. The first time I had it done was at IdentoGo but…read moreneeded to redo it again because there was an issue with the quality of the prints. It was frustrating because you have to pay the fee again. For the second time I chose to use Carl's service. Hands down, this was a much better experience than going elsewhere. He was responsive to my messages, gave alternative options to get my fingerprints done elsewhere, transparent with pricing, and was professional throughout. It was convenient having him come to my workplace. Today I just found out that the quality of my fingerprints were accepted. Carl did an excellent job ensuring what we were submitting was good. Thanks Carl!

Have worked with Carl a few times over many years and it has gone pretty well. The last time,…read morehowever, we had a communication issue and he noted that he couldn't handle day-of/urgent requests anymore and then proceeded to note that he would not accept anymore of a law firm's time-sensitive requests. His communication became defensive and unprofessional, which is why we will adhere to not using his services in the future.