I called this company to help get my father's collection of electronics from working for 30 years…read morein the television came out a wonderful job of collecting and packing up all the electronics. I will recommend this company to everybody. I know they are extremely hard-working crew and feel like family.

The guys came to my office was very professional. They work really good and fast no rush job. I…read morewill be calling them again for anything I. The office I need picked up.

One of my favorite weekly activities. Charm Atlanta is great, everything is clearly marked and easy…read moreto navigate, they take hard to recycle materials electronics, styrofoam and plastics. Securing an appointment is really easy and doesn't cost you a dime. You also meet some very nice and environmentally conscious people.

CHaRM is our go-to place for recycling. It's a first-rate operation and so easy to use. An…read moreexcellent resource for the community!

Great center. Helpful folks. Well kept. Many items accepted…read more Only 1 and 2 plastics. But 5,6 & 7 being actively recyclable is a fallacy. It's a function of the plastics lobby to make you think it's recyclable. 5 6 and 7 rarely have the capability of being recycled. We need to ban packaging that is not 1 or 2.

I have been coming to the recycling center for almost 10 years now. It's the only place I know of…read moreto recycle glass (green, clear, and brown) that accumulates from consumption of everyday items. The service is free of charge. It's easy to drive up, start sorting recyclables, and then drive off. I appreciate all the work people do here at the facility to stay organized and keep the property clean. It can get busy on Saturdays but the week is very efficient. This is great service to the community and awesome service for residents in Fulton County. Thank you for valuing our community and ensuring we all have a place to recycle.

Easy in easy out always very helpful never had a problem with them every time I went I had good…read moreservice

Small recycling place. Not much parking. Be prepared to pull in unload and get out so the next…read moreperson can do the same. There were plenty of people to help and they brought over a container so that you could toss things to the back of your truck into the containers. And keep in mind just like any other recycling places, if you are recycling, HVAC products, you need a state license.

I had SEVERAL issues with this company when I first started using them…read more I was SOOOOOO irritated that I figured out the email address of the CEO. And I wrote him. At around 3am in the morning. And guess what? By 5am - had responded - and cc'ed the district manager - along with the manager over my specific area. I was bombarded with emails and phone calls, apologizing me. They also followed up weeks later to make sure I wasn't having any other problems. So . . . I wasn't always a fan - but now I am.

I am writing this review because my sister's business has been dealing with a serious and ongoing…read moredumpster and billing issue with Waste Management, and despite numerous phone calls, emails, and repeated explanations, the matter is still not completely resolved. I am assisting my sister with this issue and have been communicating with Waste Management on her behalf. The issue began when she started receiving repeated $225 overage charges. We immediately questioned these charges because the business does not generate enough trash to regularly exceed the capacity of its dumpster. More importantly, we had specifically requested a locking system/lock bar for the dumpster to prevent other businesses, customers, or unauthorized individuals from using it. When we contacted Waste Management, we were told that there were photographs showing the alleged overage. However, after looking into the situation, we became concerned that the dumpster shown in the photographs may not have been the dumpster assigned to her business. There are five dumpsters behind the shopping center, and when my sister's business dumpster was originally delivered, no one identified which dumpster belonged to our business. We were never clearly told which one was assigned to our account. This created a very serious problem: How can a customer be charged for overage based on a dumpster when the customer was never clearly informed which dumpster belonged to them? We also discovered that the dumpster did not have the lock bar that we had requested. Dylan, our initial Waste Management representative, explained that the locking system is designed so that the driver can unlock the dumpster when servicing it and lock it again afterward. If properly used, this system should help prevent other businesses or unauthorized individuals from putting trash into the dumpster and causing overage charges. We repeatedly explained this issue to Waste Management and asked them to investigate. Unfortunately, the problem was not resolved promptly. Instead, we had to contact multiple representatives and explain the entire situation over and over again because the information did not appear to be communicated internally. Eventually, Lorna became involved and made an effort to investigate the situation. An operations representative came to the property, identified the dumpster in question, and confirmed that it did not have the requested lock bar. Lorna then arranged for a new dumpster with a lock bar, and the new dumpster was clearly marked "Business name" so there would be no further confusion about which dumpster belongs to our business. We appreciate Lorna's efforts and her willingness to finally investigate and address the problem. She also told us that she was working on having the previous overage charges credited back to our Waste Management account. Unfortunately, as of today, the promised credit adjustment has not appeared on the account, and we have continued to receive additional overage charges. This is extremely frustrating. Our regular monthly dumpster charge is approximately $181.76, including the 4-yard dumpster service, energy surcharge, and administrative charge. Each overage charge is $225, and we have already been charged at least five times. That means the disputed overage charges alone total at least $1,125, which is more than six times our regular monthly dumpster bill. We are not simply complaining about a small billing mistake. This has become a significant financial and administrative burden for a small business. We are asking Waste Management management to immediately review this entire account and correct the billing records, including: Review all previous overage charges and remove the charges that resulted from the dumpster identification/lock-bar issue. Apply the credits that Lorna indicated would be issued. Remove any additional improper overage charges. Then provide a corrected account balance. We have spent an unreasonable amount of time making phone calls, sending emails, explaining the same situation to different representatives, and following up on charges that we believe should never have been placed on our account. We are asking Waste Management management to please take immediate action rather than requiring us to continue repeating the same information to different employees. We appreciate Lorna's efforts, but the matter is not resolved until the account is properly corrected and the disputed charges are removed. I sincerely hope someone in Waste Management management will review this case personally and contact us with a definitive resolution. Waste Management: Please do not let this issue continue. We need this account corrected immediately.

So, evidently these people are picked up everyone garage but mine. The neighbors on both sides of…read moreme had garbage out but not in their trash bin, but these LAZY WORKERS didn't pick up my garbage. They complained to the leasing office that my garbage wasn't in the bin which was and I had a small bag not in the bin right next to it. BUT it's okay for them to pick up others around NOT to have their garbage in the bin at all (PICTURES OF NEIGHBORS GARBAGE ATTACHED) So they must be profiling. LAZY WORKERS. I don't know why Walton Ashwood uses these ghetto people. They need to find a company more on the scale of the apartment complex. LAZY HORRIBLE COMPANY. If your apartment complex uses them please go stay somewhere else!!!!!! It's sad that Walton Ashwood would use a company with only 2.9 stars. The company shouldn't even be in business. I will be filing a formal complaint with the city of Atlanta regarding your refusal to pick up garbage.

From the owner: Go Doorstep provides doorstep waste and recycling services to Atlanta's finest multifamily…read morecommunities. We're stewards of our customers, our employees and our earth.