Was involved in an auto accident on 85 southbound at the exit 126A this morning. The…read moreprofessionalism from the tow truck driver Nathan really helped in this stressful situation. I would highly recommend this towing company.

This is the most difficult place to work with. If you have an accident and one of these trucks show…read moreup have them take your vehicle to another lot with better hours and availability. They have short hours (they close at 5 - no weekend access) and sometimes if you show up during hours and they are busy they'll just tell you to just come back the next day or to make an appointment like it's no big deal. All while charging you daily storage. BUT you can pay a fee to see your vehicle after hours. How convenient for them not me. There's someone at the lot almost 24 hours but they won't walk you back for dozens of reasons. One person told me on the phone if I got there before sundown I could get to my car (the first call after my accident) but when I arrived I couldn't go back unless one of the drivers showed up and would walk me back on their own time. That's always their excuse. "Nobody's here with me". I've been trying to simply look over my car one last time before I verbally release it to my insurance so I avoid daily storage fees. They're closed today (the 5th of July) for the 4th of July holiday. So even though it's Monday the 5th they get to bill me for another day. It wouldn't take a lot of effort to be a little more accommodating. My car was in a hit and run - I'm trying to release it to insurance and the lot hours and policies are making things more difficult than losing a car already is. They have lots of trucks and will get you off the road quickly - but if you EVER need to have your car in the lot I recommend using any other place but here. AVOID THIS LOT.