They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

I recently paid over $4000.00 for service on my work Van and felt that the price was a little high…read morebut trusted Thomas Tire (TT) employees and requested the service. My wife and me have paid several hundred dollars on service for several cars last year. Recently I took my car to TT and I received a call from Billy at TT and was told that May car needed to have the Master Cylinder replaced and the cost was $1000.00. That sound a bit high so I checked the price from several parts stores and the part was much less than $200.00. Several mechanics said that it should take an experience technician around 1 to 2 hours and I do understand that there will be cost for break fluids but $1000.00 for this repair? TT have lost me as a customer.

I had a full set of tires put on my vehicle at this location. The staff were very honest and quick…read moreto answer any questions I had throughout the entire process. They were transparent about pricing and made sure I was aware of what all the charges were for. This was only my second time getting a full set of tires put on but they were much faster than the previous location I had used! I was in and out in a little over an hour which was amazing. Again, the staff were super kind and I definitely recommend this business to anyone looking for tire services!

My apologies for posting late. My name is Loretta and on June 16, 2026, obce again I took my SUV to…read moreBlacks Tire & Auto Service due to the honest diagnostic from their mechanic Matthew, who also provided service to my SUV prior. I always get my car checked out before I got out of town which was last week with the family. Matthew had highly recommended that it would be best for safety purposes to get my front brakes and front tie rods (dripping grease which he showed me and took a picture of if) done before going out of town. I requested Matthew and once again, he did not disappoint me and the total.for both services were under six hundred dollars and he also informed me he topped off my wimdow washing fluid as well!! I felt realllyyy good knowing that my family and I, especially our grandsons were riding in safe vehicle out-of-town!! It really put my husband and my mind at ease!! Again, thanks BTS for always delivering quality work on my vehicles and thanks so much Matthew for ypur honesty and superb work on my SUV!! I'll be calling very soon, it's time for my oil change lol!!

The gentleman that helped me at Blacks Tire Service was amazing! The customer service and the…read moreability to remember me my name after my vehicle was serviced, showed that he cares about his customers! I will always return to this Blacks Tire Service when my vehicle needs to be serviced! The quality of work was top of the line! Thank you guys for doing an amazing job servicing my vehicle!

I see some bad reviews from a couple years ago. I deal with The Tire Center only!! There is a…read morereason they have been open as long as they have. You will not find greater quality work for the price you pay anywhere in Burlington! The front counter crew is always willing to help. Their prices on tires is hard to beat. This is my goto automotive repair shop. I worked as a automotive technician for over 20 years. They techs in their shop have been their along time. That's a testament to the quality of work they produce.

Excellent Service and look to do right by their customers. They don't try to upsell or create…read morephantom problems. Jerry is always looking to do what's best for his clients.

My truck had a flat and they fixed flat and replaced my spare with fixed tire. Quick service and…read moretire is still working after driving 500miles back home.

From the owner: Come in today for your new and used tires! We balance and mount your tires quickly with the best…read moreservice around!

Quality work, got me in and in out in an hour. Great service, very nice people. Amazing value as…read morewell for all the work. Gave me an amazing deal for new tires as well. Would 100% recommend to others!

The owner was awesome and the work was excellent! Would highly recommend for tires if you are…read morelooking for good work at a great price!

Enroute on a trip, we had a tire issue. Wilson Tire Pros was able to repair the tire! Great…read morecustomer service from Jada and Mark!!

Worst place ever! Total BS. I took my car in for wheel alignment after got new tires 6 months ago…read more The guy told me the shaking when I break is not because of wheel alignment, I need to change the routers and break pads on the front wheels. I then took the car in last week to do the work. Got the car back and the problem is STILL there..... and suddenly my car drives heavier, like a truck and is heavy on gas. It was not like this before. I took it back today .... and the guy says....oh, seems they changed the routers and break pads on the BACK wheels in stead of the FRONT WHEELS, as I was quoted for. And..... politely informed me that they didn't cause the fact that my car handles completely different since I left them last week. So.... I asked him, seeing that you DID NOT change the routers and break pads in the front, as they were supposed to and admits that they did it in the back in stead of the front wheels. I told them to undo what ever they did and give me my money back so I can take my car to a different place. To which is I was given a snide patronizing NO. And apparently because his poor ego cant handle a WOMAN disagreeing with him about her car, and my voice was on the same loudness as his, I was asked to leave. What a load of BS. I will never recommend this place to anyone! They have no honor! $600 and 5 hours of my life GONE and nothing to show for it except MORE issues!

Slow Slow So very…read moreslow Disorganized Children running amuck in the lobby. Omg I want to go home.

This store used to be our go-to for oil changes, tires, inspections. Something changed along the…read moreway. Told things were needed and found they were not. Last few times (and possibly late time) were given a couple hours needed for oil change and inspection, and that's reasonable, but those 2 hours turn into 6 to 8. Dropped vehicle off this morning at 7:30. Still sitting here at 4 in the afternoon and no call. Have called twice to ask and kept getting told, working it. Hor4ible customer service and planning.