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    4 months ago

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    Walter M.

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    Ask the Community - SnapAir

    Tek Mechanical Service Inc

    Tek Mechanical Service Inc

    (5 reviews)

    for a 1 hour service i was charged 2.5 hours. jeff, the owner held me accountable for not filing an…read moreautographed timesheet from the tech. he claims to have gps tracking on his techs, but refused to look at my tech's time. he went on further to say his tech was actually in glencoe for a majority of my time. he threatened to take me to court while i disputed the charges. i told him i will fight every minute of that for consumer safety. further more, the tech claimed in his report that the problem was resolved, even tho i texted him the next day that house was still not at temp. i texted the tech twice before calling. no response. jeff wouldn't even be willing to listen to a 30 second explanation from me when i asked him multiple times to just stop yelling and listen for 30 seconds at 9PM on a tuesday night. he called me. a/c still not holding temp. will seek alternative options. also told me it took 6 months to pay my last bill. it took under 3, and that's only because the first 2 times i called in nobody knew how to process an AMEX card. i was asked multiple times to call back in when courtney is in the office. apparently she takes breaks sometimes too. took diligence on my side to even remember there was a bill that tek couldn't figure out how to process payment for. predatory company. DO NOT TRUST!!!!

    The worst - they overcharged me for everything. New furnace quote was $1,050 higher than what…read moreHeating & Air guys out of Shakopee did it for. I totally agree with previous with posts about Jeff being a jerk - beware. IF you want to stay local, Plumbing by Craig in Hutch outshines them.

    SnapAir - hvac - Updated June 2026

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