We have used their service several times and have had a great experience every time. Prompt and…read more courteous repair person's

The plumber I received the estimate from is not the plumber that did the work (Mason). In fact,…read morefour different plumbers came over to do the work and every time it had to be explained to them what was in the scope. There was one no call no-show originally, followed by a late one hour visit, another late three hour visit and a 'properly scheduled and executed 'four hour visit over the next three weeks. We were told it would be done in one day and then it was really easy to do, This was not the case at all . The work was not consistent and poorly executed. The screws they used were too long and went through the wood into where we need to sheet-rock. The estimate given on materials was not true, as a quick Menards search proved they up-charged us at least $1000. I'm usually not one to criticize the blue collar work because I'm a blue-collar worker myself. But I don't want somebody to make the same mistake as me and hire these guys. After their first no call no-show I attempted to fire them, but was made promises that everything would be 'set right' and taken care of. I erroneously agreed. But, I guess they didn't mean for a couple weeks and I was a fool to think so... I highly recommend finding someone better and more cheap. Plumbing by Craig came in $600 cheaper on one estimate and $1000 cheaper on another. Hendrickson Sons plumbing agreed to meet the quote, another reason they weren't fired. The work they completed was not inspected professionally or casually, nor was it permitted. in fact, the person that gave the estimate never even came back out to look at it to make sure the scope was complete and the operation successful. Even my electrician states that there's a lot of hangers and fasteners that are missing and vent pipes that are in poor location. They also said they would provide a mini pump as well, and I expected something from Home Depot or Lowe's at least, not from China and Amazon. A quick Amazon search reveals this was also outrageously overpriced. The vent it comes with is a half inch in some how they thought a 2 inch vent would work well for it . And the pipe for the vanity drain was not leveled correctly as well. Otherwise, the job got done. They said they would test everything for proper operation in the quote , that also never happened, assuming it was done correctly. I did pay them in the end. Mostly just to wash my hands of their service. l'll personally never hire them again. Learn from my mistakes.

This contractor was booked through our home warranty program. He did work that was not covered by…read morethe warranty and without receiving approval from us and now we are looking at a $700+ bill for replacing three spigots.

From the owner: Plumbing and heating and air conditioning and sewer cleaning services. Residential and small…read morecommercial applications.

A big thank you. My stove vent no longer drips water on my stove top. It's been years that I was…read moreunable to use the stove vent in the winter. Your men came out and put a different vent hose in and it no longer drips. Thank you so much, Linda

I'm furious, terrible customer service. Our ACs were acting up. We had a technician come and the…read moredecision we made was we needed both replaced. The tech said someone needed to come out to measure our house to decide what to install. I told the tech they had measured our house the previous fall so they had the info they needed. When he left, our understanding was they were going to start the process - unless we got a call. Two days went by and we called them because we hadn't heard anything. They said they called us and neither of us had a message or a missed call. We had two extra days of heat because they dropped the ball. We understand, it's summer and we were facing the 4th of July, so we didn't expect an immediate fix. I wrote this in a review to the company and never heard anything in response to my complaints. We ended up going to their competitors getting a significantly lower quote and a quicker install. I have used this company in the past, but will never use them again.

for a 1 hour service i was charged 2.5 hours. jeff, the owner held me accountable for not filing an…read moreautographed timesheet from the tech. he claims to have gps tracking on his techs, but refused to look at my tech's time. he went on further to say his tech was actually in glencoe for a majority of my time. he threatened to take me to court while i disputed the charges. i told him i will fight every minute of that for consumer safety. further more, the tech claimed in his report that the problem was resolved, even tho i texted him the next day that house was still not at temp. i texted the tech twice before calling. no response. jeff wouldn't even be willing to listen to a 30 second explanation from me when i asked him multiple times to just stop yelling and listen for 30 seconds at 9PM on a tuesday night. he called me. a/c still not holding temp. will seek alternative options. also told me it took 6 months to pay my last bill. it took under 3, and that's only because the first 2 times i called in nobody knew how to process an AMEX card. i was asked multiple times to call back in when courtney is in the office. apparently she takes breaks sometimes too. took diligence on my side to even remember there was a bill that tek couldn't figure out how to process payment for. predatory company. DO NOT TRUST!!!!

The worst - they overcharged me for everything. New furnace quote was $1,050 higher than what…read moreHeating & Air guys out of Shakopee did it for. I totally agree with previous with posts about Jeff being a jerk - beware. IF you want to stay local, Plumbing by Craig in Hutch outshines them.