They are professional, helpful and thorough! They go the extra mile and cleaned and refurbished 2…read moreLV pieces for me. I will definitely be using them again for future needs!

My Samsonite carry on luggage zipper broke. I really didn't have it very long. I got a quote of…read more$25-$30 dollars to have the zipper fixed. It seemed high until I found out it would be $200 to replace my luggage. I dropped it off on a Tuesday and it was ready the next Tuesday. Definitely would recommend them.

We are new to the area and I needed to find a good shoe repair. Felt like Goldilocks. First place…read moreI went to they said they were not able to do what I asked (which quite frankly was a pretty easy thing to do). Second place I went to the customer service was pretty unfriendly and then they charged what seemed to me to be a pretty hefty fee. I went with it cuz i wasn't sure if this was market for the area. But then I found GK Custom. First of all even if the owner is wearing an Ohio apron (go Badgers) he was friendly and personable. Great conversation about football. Then said yes, he was not only able to do what the first guy said was not possible, he then charged less and far more reasonably for the other job I was quoted. Picked up those two pair of shoes yesterday and the work is great so I dropped off another pair of shoes. I have to drive a bit further to get here, but it's worth it. Highly recommend.

This man fixed the heels on my boots in 2 days and they are perfect. Highly recommend!!! I used to…read morego to Lambs but they closed, I found this shop on yelp. 10/10

Love Tony's! I so appreciate the expertise, the kindness, and customer service. Yes, cash only,…read morebut I just learned there is an atm at the barber next door. Loyal customer.

Tony's did a great job repairing my leather purse. I had the zipper replaced somewhere else, and it…read morewas already separating from where attached to the bag. Tony's fixed it same day at a very reasonable price. Very friendly service and I'm optimistic that I will be able to continue using the bag for many years.

Very knowledgeable. We didn't do business, but only because he was honest and told me a better way…read moreto handle my particular issue. I will definitely be back for any & all shoe repair.

So excited to have this place right down the road. Cobblers were all over in the City (NY), but…read moreit's always been hard to find a good local spot since I moved out here. Even if I didn't live down the road, I would drive out of my way for this place! Dropped my Burju heels off on Tuesday and they were ready the next day! I spent a lot on these shoes, so it was frustrating to see the heel caps deteriorate so quickly. I was basically dancing on the metal screw the last few months, so I desperately needed the repair. He put brand new caps on within a day and it only cost $14!! I will be sending all my dance friends here, and I will be back for sure! He works on belts, bags, purses, suitcases, shoes, you name it, so if you have some favorite items that need some repair instead of having to donate or trash them, definitely stop in here to see if he can fix it! He clearly is passionate about what he does and is extremely helpful and friendly. Highly recommend!

Took some Ralph Lauren kitten heels in to replace the heel caps. Great service, kind owner and the…read morequality of the replacement is better than the original. Will be returning!

I've been coming here over 15 years. Abe not only fixes leather shoes and heels of all sorts but…read morealso fixes other leather goods like purses and luggage. He also sells items he has fixed and has been left he has a few name brand purses. His prices are very reasonable and his work is real quality! I recently lost a heel on my favorite boots and he replaced them and they're perfect again!!

Bought some Nike Roshes from Goodwill a few months back that had a hole in the toe area. I forgot…read moreto take a before picture. Brought them in to have them looked at. The shoe artisan offered to get it done within a hour which I appreciated. Picked them up and was happy with the outcome! It was sowed with the same colored material. For $15 I thought that was a fair deal. Staff was great, very accommodating, and welcoming! I'd come back again for my shoe repairs!

I wanted to support a local small business, and I understand that mistakes can happen. I paid for…read morethe work, thanked them, and did not ask for a refund. However, based on my experience, I will not be returning. I brought in a bag to have two zipper sliders replaced because the pull tabs had broken off. About a week and a half later, I received a text stating that the zipper itself was ripped and needed to be replaced at an additional cost of $130. The problem is that the zipper was not ripped when I dropped the bag off. The damage is very noticeable and is located directly on the zipper track. It would have been obvious to both me and the shop during intake if it had already existed. The bag is older, so my assumption is that the zipper may have torn during the slider replacement process. Had the shop simply told me that, I would have understood. What bothered me was being told the damage was pre existing and then being presented with a $130 upsell after already paying $45 for the original repair. Considering the bag can be purchased new for around $100, the recommendation made even less sense to me. I paid the bill and picked up my bag, but I left disappointed. From many of the reviews, it sounds like the previous owner built an excellent reputation over many years. Unfortunately, my experience under the current ownership did not reflect the level of service I was expecting. I sincerely hope future customers have a better experience than I did or read this review in time to choose another repair shop.

Really great customer service, very knowledgeable and friendly staff, I had to get my watch fixed…read morebecause the band had broken and come here was the best choice.. no leaving it with them overnight like many watchmakers and watch repair shops do.. my watch was fixed right in front of me on the the spot.. it took a little over 20 minutes and it was done.. the price was very reasonable and totally worth it great value for the money...

Friendly, expert service. Fixed the sole on my daughter's Prada boots and made them look great too!read more

Benny is very Customer service oriented and so helpful. Would recommend him. Nice guyread more

Such great service! Revived a sentimental necklace for me with no trace of being broken…read more Quality work and has gone out of his way multiple times to help me, including giving me a jump when my battery died after dropping off some jewelry for repair. Would send everyone here. Also has a nice selection of jewelry and purses for sale too!