We love love love Sniff and Go! Their services have allowed us to work in the office and know that both of our dogs are being taken care of. In our 20+ years of being SF dog owners, we have never had better dog walkers. Their services are dependable, reasonably priced, and the dog walkers are all wonderful people. We give Sniff and Go a 15 out of 10 - that's how good they are read more

We had high hopes for this service as it was recommended via the SF Puppy Prep school, but we were wildly disappointed and the other reviews do not reflect at all what we experienced with Emi's service. Emi was nice at first and then proceeded to have an attitude when we simply asked about her safety procedures with employees and giving her a copy of our house keys due to SF crime. After 4 days of pick up/ drop off service and being nothing but nice to her, we were in the process of getting extra keys made for her team, and out of the blue, we received an automated cancellation email for the remainder of our 4 weeks of shuttles to/ from SF Puppy Prep with zero explanation. We critically needed the service in order to be able to get our puppy to / from training during the work day, so cancelling all future weeks with no notice or explanation, really put us in a tough spot. We therefore texted and called for several days to get answers and finally got a non-response email from her of "thank you for using us this past week, we are sure you will find another service." Passive aggressive behavior like this to customers is so unprofessional- no phone call, no headsup, no explanation. Now we have to cancel the rest of our puppy classes and still have no clear reason why Emi dropped us except for the original auto message we received saying that her "taxi is now full" despite us pre booking and confirming weeks in advance.... Hmm. Maybe prejudice? You should check out Wiggling Tails instead. They don't service our area but I'm sure they will treat you better than Emi did to us! read more

Sniff and Go - Email - Dog Walkers Near Me - San Francisco, California

My husband and I cannot say enough good things about Sniff and Go! Our pup is a rescue and not good with other dogs, so it's difficult to find walkers we trust to take him out in San Francisco while we are at work. The Sniff and Go team is phenomenal with him and we never have to worry. They are also incredibly professional and reliable. We would give 6 stars if we could! read more

Sniff and Go - Dog Walkers Near Me - San Francisco, California

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Sniff and Go has been walking my dog for about 6 months, and I feel very lucky to have found them! I appreciated Emi's thorough intake process, and I love that my dog walker provides a photo and a note after each walk (see example). Paul, Leyla, and Stephanie have all taken excellent care of my very good boy. Also, Sniff and Go aims to have the same person walk your dog every day, which is great. When my dog walkers have needed to hand off to someone else, both walkers took the dog out together to ensure a smooth transition. Finally, my dog can be temperamental, which makes him a less than ideal candidate for group walks. Solo walks are hard to come by, though, so I'm especially grateful that Sniff and Go provides them. read more

Sniff and Go - A satisfied Sniff and Go customer - Dog Walkers Near Me - San Francisco, California

Emi & Jia are the BEST! We've been with Sniff and Go for 2 years, and I just can't say enough good things about them. I completely trust them with Charlie's care and so appreciated their endless patience with her. My dog Charlie is - to put lightly - difficult to work with :) She's afraid of new people and situations, and will bark when frightened. Emi & Jia went above and beyond to make sure Charlie was comfortable with them, doing meet and greets before her first walk, and following a sophisticated routine that involved treats and a lot of bribing to get Charlie to walk with them that first week. I also appreciated how flexible they are. I often have to work late last minute, and they are great about accommodating evening walks day of - and last minute cancellations when I would need to travel unexpectedly. I loved getting the daily walk update from Jia, that always included a cute photo of Charlie, having the best time! Thank you both!! read more

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Wow, I'm so grateful for Sniff and Go's pet taxi services and had such a positive experience with them! I used Sniff and Go in October and November 2020 for their pet taxi services while attending day school. The team at SF Puppy Prep recommended them for pet taxi. Booking: Very easy! I had sent an email when their online form didn't work (they have since updated their website) and within a few minutes I received a text. I didn't mind the form not working because they were so accessible and responsive through text, call, and email. They set up a call so I could get more information and sign up. They set me up with an online account and shared more details about their pet taxi services. I logged onto the client portal and appreciated that most of this had been set up during the phone call with initial dates for their services. All I had to do was add a form of payment and a picture of my puppy. Price: Typically, afternoon services cost $45-60 depending on time. With SF Puppy Prep, the cost is $35 for the afternoon. Afternoon Pick Up: Three times a week, a driver picked up my puppy from SF Puppy Prep and between 2:30pm and 4:30pm, she was brought home. For the most part, she arrived home around the same time which was very convenient for work schedules. There was one day the driver was running behind and as soon as she knew, she texted me with an updated ETA. They never had too many dogs in the car and had adequate staffing to make sure dogs are always monitored. Most of the time we had the same person drop her off which was nice for consistency. Notes from the Driver: They always provided notes from that day about my dog's behavior in the car. It was always helpful to hear how she did. Customer Service: This is where Sniff and Go shines! I only positive experiences with everyone at Sniff and Go. Even when they were running late one day, they were incredibly proactive. When my puppy woke up sick and couldn't attend day school, I simply cancelled online and they confirmed. I was pleasantly surprised when they didn't charge me even though I had cancelled the day of due to illness, which was very much appreciated. I highly recommend Sniff and Go for their pet taxi service! read more

We have been using Sniff and Go for the past 2 years. The team is incredibly nice, thoughtful, reliable, accommodating, and most importantly genuine dog lovers. Highly recommended! read more

Sniff and Go is the best! As someone who first worked for the company and then became a customer, I can truly say that Emi and her team are quality, kind, and caring professionals. They use an app-based system that makes it super easy to schedule appointments, write notes about your pet & home, and pay for your services (think Wag before Wag was a thing). Personally, I prefer them over Wag because the service is more personal - they have a small but dedicated team who will get to know your pet and cater to his/her specific needs. You'll more than likely get the same person walking your dog more than once, for instance, but if you use them for a while, more than one member will meet your dog on more than one occasion. This way, you know several people you can request for walks and feel comfortable with, even if your number one preferred walker isn't available. Additionally, Emi vets each potential walker/sitter personally, and takes them on training visits herself to make sure everyone is trained just right. I always get several pictures of my pupper, even when I've only scheduled a 20-min walk. I can always tell he's happy, too. You know how you can tell if your dog is happy or just sad that you're gone? Mine always has the happy face after a Sniff and Go visit. If you schedule an overnight visit or pet boarding, you're in good hands, too. My dog loves Emi and her family so much that he sometimes seems sad to leave when I come to get him! Emi has had both cats and dogs herself and truly understands how much people care for their animals and want to make sure they are in good hands. Her staff are all animal lovers and honestly enjoy the work they do - I'm speaking from experience! Sniff and Go is top-notch care at a reasonable price. Most importantly, they give you peace of mind that your pet is in the best hands when you are away! read more

Found out about Sniff and Go through SF Puppy Prep. We used them for their taxi service. Every staff member I interacted with was a delight. Their online system for booking services is great. Really easy to use. Joe L. who got my account going and got me setup was an absolute pleasure to work with. I would definitely recommend Sniff and Go for any of their services. read more

Sniff and Go is the best!! Our dog can be quite reactive and Sniff and Go are the best partners ever- incredibly responsive and thoughtful, reliable, extremely loving with our pup, and he absolutely loves them. I can't say enough good things about them and would recommend them for anyone looking for any walks or services for their doggo! read more

OK Yelp... this may be the most serious review I'll ever compose. I don't mean serious in a weird "I tell people I have two kids and they later find I really mean cats" kinda a way, but I take the responsibility of having pets to heart. I feel lucky to be able to have pets and that concern is one of prime importance. I don't "own" them, they're my little roommates. Holiday times are tough, friends travel. This is the first time I'd hit a brick wall and didn't know what to do. I've never even lived with random roommates because I would straight freak out on someone if they let my cats out or forbid something else should happened. I needed a cat sitter, stat (everything sounds more important with medical lingo). Someone to check in and feed my little homies. Emi from Sniff and Go is a rookie in this here game of pet care, but it's the personality I was looking for. I don't care if you've walked dogs for 20 years, I can tell if you don't really dig it. Emi visited and I showed her the place, gave her the spiel, and she absorbed it all no problems. She was comfortable, and my cats didn't tweak out and hide under the bed. Good signs. I pass her the keys to casa de Justin N and off I go on my trip *fingers crossed*... On cue, both days, I got my text updates. Hard food topped off, catnip doled out, tuna delivered. Picture messages showing the cats gobbling food and strutting about at ease. My sigh of relief was awkwardly loud. I got home, everything as I left it, including two chipper cats and a professional Sniff and Go invoice awaiting me in the inbox. So much cheaper than notable competition. I really can't thank her enough. I can get away with 2 day jaunts but a 5 day trip is too much without intervention. I finally found someone to allow me to take a trip here and there without worrying about the cats. $20 a visit is infinitely worth the piece of mind I get knowing my cats are safe, full, and rolling in their catnip. If they could talk I'm sure they'd thank her too. read more

The Sniff and Go team is truly incredible. We used them to help us bring our puppy back and forth to SF puppy prep. They were professional, kind, and most importantly: so amazing with our puppy. They make pickup/dropoff from your house so simple, and they include feedback and photos of how your puppy did (which are the highlight of my day). Now that our puppy is out of puppy prep, we're still using Sniff and Go for daily walks -- the quality of their staff is wonderful. They asked about the commands we are working on, and made sure those were reinforced on the walks. They always secured our puppy safely in her crate, and made sure she was properly taken care of. Special shoutout to Joe who has been great with our scheduling needs, all of the walkers/drivers, and Emi for leading such a great team. Thank you Sniff and Go! read more

We have been using Sniff and Go for the past 4 years. Emi and her team are incredibly thoughtful, reliable, accommodating, and most importantly genuine dog lovers. Trusting that our dog, Pixel, will be walked by someone he's familiar with every day is priceless! read more

Sniff and Go - Dog Walkers Near Me - San Francisco, California

There was an unfortunate interaction between dogs being walked by Sniff and Go and our small dog Smokey that was on leash. But 'things happen' occasionally. Its not the inevitable misstep, but how the business chooses to respond to each incident. Emi Tringali chose to react with apologies, empathy, assurances, professionalism, and integrity. They have outstanding and continuous training policies. Emi Tringali is a very impressive owner. If we ever need a dog walker, we'd use Sniff and Go. Michael and Marc read more

Emi watched my 2 dogs when I was in Tahoe. She did a wonderful job!!! She sent me daily updates with pictures. The dogs seemed very relaxed and happy when I came home. I will definitely be using their service again!!! Thank you from Shannon, Bandit, and Brady read more

I can tell my dog loves to go out on her walks with Sniff and Go. I have been very happy with their service. Also, Sniff and Go is very responsive to my emails despite their need to juggle many emails/requests from dog-owners. I am a major type-A and I made an excel spreadsheet full of dog walkers I found on the internet during my search for the right walker. Many of them didn't get back to me or got back to me but cancelled and rescheduled the intro meeting a few times. Sniff and Go was responsive and was professional from day one. read more

Absolutely amazing! You can tell that everyone that works there really loves what they do and cares about the dogs. I would trust my puppy with them any day and seriously appreciate all that they do. There aren't enough words for me to express how much I love Sniff and Go!! read more

Emi from Sniff and Go looks after my dogs Boudicca and Jules Verne and she is Awesome! From the first time I met her I had a very good feeling about her, she is so sweet and vibrant I knew she would take good care of my pups. And the first impression was right, she has done a wonderful job. After she comes to walk the dogs she sends me an email or sms with the details of how the dogs were and what happened while she was with them. I can't speak highly enough of Emi. If you are looking for a dogwalking or dogsitting service you should definitely try Sniff and Go! read more

Highly recommended. Emi is very attentive to our cat, Santa. She always sends photos and spends quality time playing whenever we are away. We've used Sniff N Go a half dozen times and they are the best. read more

Sniff and Go - Dog Walkers Near Me - San Francisco, California

We unfortunately moved to FL so we had to say goodbye to Sniff and Go but I can't say enough about Emi and the team. We were introduced via SF Puppy Prep and used Emi for roughly 3 years. They are great at communicating, love the pups and are super safe. Our dog Wiley knew to start pacing around 11 AM because Flynn would be coming by quite shortly! We also would use Sniff and Go for boarding. If you're looking for someone in the SF area to take care of your pups, look no further than Sniff and Go! read more

When my husband and I go out of town we usually have my mom come and take care of the animals. We heard about Sniff and Go through a friend of ours and after hearing how great they were we thought we'd give mom a break ;) Emi came over to meet our furry friends (3 cats and 1 dog) and i was very impressed by her from the start. She's very professional and the animals all seemed to love her right off the bat! I love that she emailed us with photos and updates of how they were all doing. It set my mind at ease and allowed me to relax and enjoy my vacation. Upon returning, my husband and i talked about maybe having the Sniff and Go folks come walk our dog on a regular basis. After our experience with them during our vacation, we had decided to hire them to walk Red (our 93 lb rhodesian ridgeback) on a regular basis. It's clear that he really enjoys and benefits from his time with Emi and her staff, as he is knocked out in the early evening. I would highly recommend Sniff and Go to anyone looking for a great dog walker/sitter. read more

My two dogs really enjoy their walks! Emi and company really love dogs and I'm happy that they really care about their canine clients. The best dog walkers I've had! read more

Sniff and Go - My two dogs. Justine the German Shepherd and Sparky the Pomeranian mix. - Dog Walkers Near Me - San Francisco, California

Sniff and Go in 5 words: Communicative. Compassionate. Patient. Responsible. Attentive. These are all the traits of someone that you would want caring for your pet. Someone that will love your pet like they do their own pets. Paul and Emi have been friends of mine for a very long time, and while I have never had a pet for them to pet-sit, I have seen them with their clients' pets; loving and attentive caregivers. The right mix of love, attention, and exercise!! They are SO awesome with animals. The love line that extends between their pets and their clients' pets- is blurred. They see no line. Your pet IS their pet!!! Love is all they have for friends, family and fur-babies! Awesome! read more

The Sniff and Go team is amazing. They have walked our 2 Border Collies every weekday for over 2 years. They became like part of the family because they cared for our pets as if they were their own, and they grieved with us when one passed away. The owners are great people, and everyone on their staff is fantastic. They are great about communicating with you, and anytime anything is even slightly out of the ordinary with your pet's behavior, energy level, or biological function, they'll let you know. They are kind and compassionate people, responsible and professional -- I trust them with the things I love and value most in life. I can't recommend them highly enough. read more

I absolutely love this service! I've been using Sniff and Go for about 5 months now and the service is just great. Emi was wonderful, she came over before the service started and got to know my dogs. Now my dogs gets walks 5 days a week and absolutely love the team :) My dogs are noticeable happier getting daily walks. Emi always responds right away if I ever need anything. I really can't say enough good things about this service! read more

Emi and the team at Sniff and Go are so incredible, caring, thoughtful, accommodating and all around wonderful! I have a very difficult (but loving!) dog who doesn't take well to strangers and needs to be walked on her own. Emi and the team changed their schedule so we could have consistency in our walker and Emi personally reached out - on the weekend no less - to talk me through their ongoing plan for my girl. They treat my dog like she is their own! We couldn't have made it through 2020 without Sniff and Go! read more

I've been using Sniff & Go's dog walking services for 2 years and am very happy with them. They take great care of my two dogs! Each day, I get a notification when Sniff & Go arrives and leaves, and I get photos and an update of how the walk went. Most recently, one of my dogs had knee surgery, and their walker Jon has worked with me to make sure she gets a walk and care within her post-surgery restrictions. I highly recommend Sniff & Go! read more

The team at Sniff and Go is top notch. They have been walking our sweet senior dog for 2 years now and we could not be happier. It's great to trust the people who are coming in and out of your home and they tailor their activities to the specific needs of each pet. They genuinely care about animals and are rigorous in their training. read more

Trustworthy, dependable, reliable, consistent -- these are "the basics" for any dog walking/pet sitting business. Sniff and Go goes above and beyond to provide the basics and much, much more. Sniff and Go has been caring for our two adult Whippets since 2012. Over the years, Emi, Paul and their team have become so much more than dog walkers -- they've become family -- supporting us and our dogs through multiple moves and corresponding behavioral issues, vacations, business trips, unexpected delays at the office, illnesses, bouts of separation anxiety (for us and the dogs), vet visits, illness and the loss of one of our boys. For example, when we moved into a very fussy condo building one of our dogs developed a severe case of separation anxiety. Unbeknown to us, he howled every time we left the apartment, quickly drawing complaints from our new neighbors and a warning from the building's management company. At our wits end, we tried everything -- daycare, drugs, changes to our routine. Eventually, we installed drop cams throughout the apartment and Emi agreed to sit at a nearby coffee shop to monitor our dogs and intervene when the anxiety devolved into crying/howling. Breaking the cycle really helped alleviate his anxiety and was the only thing that made it possible for us to stay in that apartment. When one of our dogs developed terminal bladder cancer, Sniff and Go provided compassionate support and care when we and our beloved pet needed it the most. They helped maintain a complicated medication schedule, they were flexible as we needed to add more frequent walks, they cleaned up messes, they connected us to additional resources like pet hospice care and they cried and grieved with us as when it was time to say goodbye. I'll be the first to admit, we are neurotic when it comes to our dogs. With Sniff and Go, we've known that our dogs were being cared for -- that they were getting the basics -- food, walks, potty breaks, medicine, etc.... AND love and attention based on our dogs' personalities and needs over time. Sniff and Go always has the right touch -- being firm and in control when our dogs were younger and wanted to kill every skateboarder or roller blades in sight, to being extra gentle, patient and compassionate as our senior dog becomes more fragile and requires slower walks. Simply put, after living in multiple cities and trying countless pet care services over the years, we can honestly say that Sniff and Go has been THE BEST. Whether you're training a new puppy or caring for an elderly dog, Sniff and Go has what it takes to make your life easier and put your mind at ease. read more

Paul and Gina have been walking our 2 pups for the past year and our experience has been great. The dogs are always relaxed when we get back home and the app always keeps me informed of how the walks went (with pictures and GPS location!). Highly recommended! read more

I've then had them sit for my 2 old cats (both 13 years) multiple times over the past year. They have been wonderful each time, but they really showed their worth the last time. One cat got sick and had to go to the vet twice while I was gone. Emi kept me updated very well with photos and videos. They followed the vet's instructions and my cat seems much better now. Very happy with their care of my fur babies. read more

Emily and her team go above and beyond to meet our needs. They've done everything possible to keep our minds at ease when pet sitting our cats. The first visit to meet our family already left us a great impression - she asked about some details we never thought about and she and her team really make sure to attend your specific needs in order to keep the same routine we had. We were so happy to get daily updates and pictures of our two cats! When we had our flight back home delayed they found a way to squeeze a last minute extra visit on a very busy holiday. I can't take her enough for taking such good care of our kitties! read more

Sniff and Go provides the most stress-free pet sitting experience we have ever found. Emi came over for an initial consultation during which she inspired confidence with her thoroughness and personality. The automated reservation and tracking system ensured that our arrangements were accurate and kept us informed during our trip. After each visit, we received an update telling us that our cats were doing great and pictures of them playing and eating. Even our skittish cat was greeting the sitters at the door when they arrived. We immediately hired them again for our next trip - I would highly recommend Emi and her team. read more

This is the first time I've hired any dogsitting service. Eager to find someone with a good reputation but reasonable price, I emailed Emi, who I saw also owned a Maltese mix. Emi was prompt and cheerful in her replies and immediately set up a meet and greet. She took notes of everything Rufus needed and she was already familiar with my neighborhood, right down to how to unlock our finicky doors. After the meet and greet, Rufus sat by the front door for more than 30 minutes waiting for her to come back. I had worries about leaving Rufus because he was sick just the week before my trip, but I left him in very capable hands with Emi. She emailed me updates after every visit and attached the most adorable photos of him. I felt totally at ease and could concentrate on school all week without worry. I've since hired Emi 2 more times, and I would definitely recommend them for any pet services you may need! read more

When I first saw this company's name, I thought this was a pet hospice service - it turns out they walk healthy dogs too! Great service!

I was looking for a new pet sitter after I moved to SF and found Sniff and Go on yelp. Emi responded promptly to my message and came within that week for our initial consultation. She was absolutely wonderful, and completely put me at ease while I was on my trip by using an electronic system that let me know when she came to see my cat Morris. She also sent an email summary of how the visit went. Morris also got a little sick before our trip and I was able to quickly email Emi and let her know about his medication changes and she immediately accommodated. Definitely found my go to cat sitter! I highly recommend her! read more

Echoing the other reviews on this page. Emi & Crew did a fantastic job coordinating pet visits while I was away on work trips/vacations. The e-mail updates & pictures really give you a comforting feeling that your pets are in good hands. Thank you Emi for all your help! Ted P. read more

Emi came over quickly as requested and shown as a star for our puppy. We are totally amazed at her value in service and Lance (the wonder puppy) is in love. Updates as you need them, her work is professional and outstanding. read more

Emi and her team are awesome, super friendly, reliable and very responsive. We feel very comfortable and relaxed when we leave our puppy home as we know he is in great hands. The email notifications as well as pictures from the walk and summary of how it went are super helpful and allow us to enjoy our time away without having to worry. I would highly recommend them to anyone. read more

Emi is great! I moved to SF recently and was sad to lose my fantastic dog walker down in Santa Monica. Thanks to all the great reviews on Yelp that Sniff and Go had I figured I would check them out. While I'm not an every day customer, Emi and the crew have been great walking my two dogs when I've needed them. All the technology they use is really cool, too, and reassuring. Plus, being able to use paypal is incredibly convenient. I also want to add that my two dogs are not social and do not interact with other dogs. Emi, however, handled this with such understanding that I'm not worried at all about someone walking them and being careless about keeping them away from other dogs. I'm really grateful I found this company on Yelp! read more