I did a walk in nail trim with my very squirmy dog. She hates her nails done but it is a necessity. I was promptly greeted even though it was a full house and nearly every grooming station was full. Jesse was very pleasant and kind. I shared my concerns and was heard. They took my girl back and got her in place. Then one started to tend to her nails and Jesse saw help was needed and immediately stepped in to hold my girl. Then a third person came in to help when they got to the front paws. There was a large dog barking, surely in response to my dog's nerves energy, Jesse asked for the groomer to take the dog to the back to help create a calmer experience. It helped and only two were needed to get the job done after that. I can not say enough about the staff I encountered on this random Thursday for a nail trim. I am beyond impressed with their kindness and professionalism. I am forever grateful. I will be back. read more

Our Ginger came home perfect. They did a great job, just what we wanted! We have always been happy with Snipits !!!

Another 5 Stars for Snipit's - and Jessy's Sparkle! I just had to post a second review because Snipit's Pet Salon keeps outdoing themselves! They recently started adding the cutest little gemstone accents to the dogs' ears (done safely, of course), and my girl Faith is absolutely living for it! She prances out of the salon with bows, bling, and a whole new attitude--and it's so cute that she even keeps her bows in her toy box and brings them to me so I'll put them back on and tell her how pretty she is. Jessy continues to be the absolute best. He always finds a way to fit Faith in and treats her like royalty. His gentle, kind nature as a groomer is unmatched--Faith adores him, and so do I! Every time we go in, we're treated with kindness, consistency, and real professionalism. It's been nearly 15 months of amazing service, and I just wanted to say thank you again for making every visit feel like a spa day for my pup. read more

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They always do a great job!! it is a very good atmosphere. The employees are all very friendly ready to help you when you walk in the door.

They do a great job on the grooming and are very loving to my golden! Friendly staff. read more

Our girls love Jessy! They have gone there since they were 3 months old. Prior to that this grooming establishment took care of our 3 legged girl after a horrible accident. We love Snip Its! Maggie Mae and Penny Lane do as well! read more

SnipIts Pet Salon - Maggie Mae and Penny Lane. - Pet Groomers Near Me - Indianapolis, Indiana

Was in a crunch for time being a first time customer. Danielle your care for my little Bosco was awesome and on time before family came in for visit. He looked great and looking forward to bringing him back soon. Thanks again for all your help. read more

Always super friendly and do an amazing job. Good prices and good service. Always well kept for a groomer

My dog Maddy and my dog Foxy needed their nails trimmed. My husband called and asked for an appointment and was given one that same day! Took them there and was done in 15 minute. Thanks SnipIts! read more

I've used SnipIts for around 10 years. There have been a couple of times when an issue came up but they've always been able to talk it out and move on. Life is not about being 100% happy. It just doesn't work that way. You compromise, get over your hurt feelings and move on. I wouldn't chose anyone to groom my dog who didn't treat her as one of their own. read more

We took our dog to Snipits this week for grooming. He received the de-shedding package. He looked very handsome, and there have been no more tumbleweeds of fur in our floor since our appointment! We have been to this location several times for their walk in nail grinding/clipping times, and the service is always very welcoming and good. Also, usually when Ringo goes to the vet or groomer, he throws up, and he didn't this time. I know they used a lavender essential oil under his nose when doing his nails, it could be that helps him be less anxious. I would definitely recommend this pet salon! read more

SnipIts Pet Salon - Pet Groomers Near Me - Indianapolis, Indiana

have went here for years and several times they butchered my previous goldendoodle and now my current one!!!! they are rude and the final thing they done was double the price of my dog they have groomed several months with out telling me until after he had already been dropped off!!! i am so disappointed in this business and i would recommend no one take their pets here!!! read more

Love the girls that work here. The service and how my doggies come out. Just moved here from Florida and I'm so pleased to have found them. Plus they're only 5 min away from my house. The store is so cute and the stations. Plus is a test to be able to see some of the doggies getting pampered read more

Eek! Methinks not. We have been taking our pets to Snipits for about 3-4 years and for the most part, have been very satisfied with the service we have gotten. The main lady at the front desk did what we asked, made suggestions and was always friendly and helpful. On the last visit on Feb. 1, we dropped off both of our little monsters shortly before their scheduled time and told them exactly what that it was we wanted done. The lady at the front desk was not there like she usually was. There were a bunch of younger girls working who seemed not to know anything about us as well as 2-3 teenagers behind the counter. We told them to text us when they were ready and we would run right back to get them as we drive a long ways and stay on the south side of town to wait for them. (we drive about 20 miles to take them there) One of our dogs was put up on a table as if she was going to be done right then and the other was taken to the back room. We left (9am). After trying to find things to do all morning and into the afternoon, after 1:30pm we decided that normal timing was 4 hours for both so we headed back to the salon. When we arrived, one of out dogs was not even 3/4 done and there were even more teenagers running in and out. More fun than work. I asked how long as we could go for a while longer and was told they could get her done quick. Needless to say I was not happy with the service and attitude of the person who seemed to be in charge if you could call it that. I was not that nice myself but never raised my voice, only made it known by my expressions and actions that I was not happy. We got both dogs, paid and left. Upon getting home, we got a voicemail from the salon telling us that not to worry about booking any future appointments due to our dissatisfaction with the terrible cuts they got (could have done that myself) and to not call back again. There was no question as to why we were upset, how can we make up for this, "I'm sorry" or anything else, just don't come back. Upon inspecting them, both dogs had burns from the clippers which had to be treated, both have been sick since we brought them home and can't find out why, nothing was cut as asked and even our youngest poodle looks like she did when we took her in already, and its only been just a month. So $100 later, one virtually looks like she was hardly even cut and the other one who was on the table when we arrived is so scalped that her ears are not even a 1/4 of an inch long yet and should be over an inch when picked up. Needless to say, no we won't be going back to this place in the future, would not recommend them to anyone and would warn anyone who does take their pet there to be careful of potential health problems due to cleanliness and untrained staff. Not to mention the teenage meeting place it has become. What a shame. We used to like going there but after the last couple of times, that has ended. I have made numerous phone calls to different agencies about them and each was going to do some investigating so we will see what happens. read more

Convenience will not be a deciding factor any longer. We will be taking our two dogs to a new groomer after both dogs were cut again. When accidents happen while they are in SnipIts care, the accidents need to be disclosed at the time of pick up. It's heartbreaking to discover their cuts once we have them home. I've taken my dogs in twice to have their cuts glued to prevent re-opening during the healing process. This is unacceptable. Too much turn over at their salon and possibly inexperienced groomers. read more

SnipIts Pet Salon - Shaved way too short under the arm. - Pet Groomers Near Me - Indianapolis, Indiana

Horrible. They abused my dog, gashed her neck with clippers. She has been to our new vet twice. Today we learned that the gash was infected and is tube like along her face. She is on two antibiotics and has another appointment in two weeks. If the infection isn't cleared up she will have to have surgery removing part of her jaw/face. read more

SnipIts Pet Salon - Infected gash. - Pet Groomers Near Me - Indianapolis, Indiana

Recently, I called to make an appointment for my 2 westies. I was told I could not make an appointment. Snip Its stated "you have not been here this year (2023), so we do not consider you a customer." This is very frustrating as I "had" been a customer for several years. I have made several attempts to make appointments but it's impossible one, therefore I had to take my dogs somewhere else. Snip Its has no loyalty to their customers! read more

I normally do a self-serve bath but the business recently closed so, I figured I'd try out this salon due to proximity to our home. I did read some negative reviews but decided because it was just a bath I'd give them a try! Sadly, I was met with such rudeness at the front desk I will not be returning. Instead of greeting me they began the conversation by accusing me of a "no-call-no-show" even though I did reschedule an appointment for today, days in advance. Then, they stated my rescheduled appointment was for the next day.  Now, I understand miscommunications happen and I would have been completely fine if they approached the situation with respect and understanding. My problem is with the argumentative individuals behind the counter, including the person who I believe runs this business, who instead of apologizing decided to rudely blame an employee for the schedule and roll their eyes. Not one apology. I was stared at by three women who were clearly annoyed I was there on the "wrong" day. Will not return nor would I recommend to anyone I know. read more

We were looking for a pet salon closer to us. We usually hit the VCA Beech Grove. While we have enjoyed their service, they require a drop off time before 8am which can be inconvenient. At SnipIts, you can make an appointment and free up some time. The service was very helpful and friendly. Our dog, Pineapple, was in and out and looked cute and well groomed. read more

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I recently moved to the south side and needed to find a new spot for grooming. Snipits is about a 2 minute drive from us so I decided to give it a shot. Well very satisfied with the result. Great service and employees. They are quick and very good at what they do. The price is also better than you will get anyplace else. If you are in the market for a new groomer please give them a try. read more

SnipIts Pet Salon - Pet Groomers Near Me - Indianapolis, Indiana

I used to love this salon but recently I took my dog here for a simple nail trim. She doesn't love getting her nails trimmed and can be hard to deal with but she's never been aggressive or bitten anyone and usually they calm her down and get it done. Last time was different, they roughly pulled her around, yelled at her and when she was done they basically threw her leash at me. When I emailed the owner about this all I got was a bunch of excuses and pointing the blame on me and my dog. I won't be going back and if you also have a pitbull or mix, they don't like those kind of dogs so i would steer clear. I have attached the email response I got. read more

SnipIts Pet Salon - Email response from owner - Pet Groomers Near Me - Indianapolis, Indiana

I've taken my now 10 months old pup (Maltese/poodle mix) here since he was 5 months old and SnipIts always does a great job! Definitely recommend them! read more

This is the worst business I have ever encountered. My 1 year old mini Goldendoodle was cut, bleeding and burned in more than 7 spots, as well as completely shaved naked and kept in a cage for 5 hours. I took her for a groom, as we are trying to find a new groomer since ours was shut down due to COVID. They called me before even making it home from drop off to say they were shaving her naked due to matting. I called back 2 mins later to give permission, even though I was very skeptical of the dramatic measure considering she is brushed routinely, and they had already done it. Then 4 hours later when I hadn't heard a word, I called to check on her to be informed she had been ready for pickup. The hair cut was so bad but the worst part was the blood everywhere. Both her ears cut across the tops, both tips of the ears were clipped off, the neck was bleeding, and there were burns on her eyes and thigh and butt. They did not mention one thing during pickup and shoved us out the door while being very rude about our disappointment in their job. She has been traumatized, can't sleep, upset stomach and is more timid and anxious than ever before. She's itchy and licking the injuries and is even timid of me touching her. I do not know what the hell they did to her but it makes me sick and so upset. The owner admitted to dull or hot blades and gave us our money back, but that is not enough. I've had numerous old customers and even EX-EMPLOYEES reach out to me telling me to report this. This is a common occurrence and there is animal abuse that goes on there, mainly by the owner. Do not give them an opportunity to continue their terrible track record. read more

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I have been taking my Persian cat Callie to SnipIts for several years now. Britney does a phenomenal job with giving her a lion cut and taking such good care of her. They are all so friendly and so good about giving me pointers on caring for a Persian cat. I highly recommend Britney and SnipIts! I would not take Callie anywhere else! read more

SnipIts Pet Salon - Pet Groomers Near Me - Indianapolis, Indiana

Always get my beagle groomed here she's so happy seeing the groomers and they're glad to see her too! They really do a wonderful job, I'm always in for a nail trim and the groomers greet us and loves to talk to us. I would 100% recommend snip-it's to everyone. It sucks everyone runs to the internet when something happens but not to many people put happy comments. read more

SnipIts Pet Salon - Aaliyah with her coat they gave her - Pet Groomers Near Me - Indianapolis, Indiana

Just went here to get a summer cut for my doodle and he looks PERFECT! Very happy with the service I received! It was super fast too!

If I could give this place a zero star review then i would do that. My dog was treated horribly at this place and we were accused of neglect even. In fact, our happy and bubbly dog was actually so depressed after she left this place. When we took her to a Vet, they said our dog was great and treated her kindly. Yet this place is the absolute worst. Do not go here man. read more

Took our yorkie mix here. When we picked him up all seemed well. I noticed once we got home there was blood everywhere. Realized then that they had completely cut off of his do claw, the claw on the inside of the feet. I called and they stated " we tried to glue it" and he seemed ok. They neglected to even tell us, until we saw the blood. Unprofessional to not let a client know that u injured their dog . Needless to say he isn't going back. read more

Being our dogs here and it is always cheap and well done. Every time I drop them off they are busy grooming so they get a ton of business. I would recommend them, there is nothing negative that I can think of. read more

We've taken our fur babies here many times! The staff is very friendly and our fur babies love them. They always do a wonderful job and listen to how I want them trimmed! Thank you! read more

We recently got our little pomeranian groomed here and it was the best place we have been to in years. Not only do they care about the dog more then the price but they offer services with their packages that other stores would charge for. The staff there was spectacular. The pets don't get thrown in cages that are stacked on top of each other they get their own corner of the place to just relax. Cost wise, lets just say call this company first and be amazed. Would suggest this company to friends and family. read more

If you have a labradoodle, do not take it here. I took my labradoodle in and all they did was shave her completely down to bald and left long, uneven pieces of fur all over her. Then charged me 65.00!!! Not what I would expect for a complete shave!! read more

They take great care of my dog. He always comes home looking well groomed and smells great. He doesn't like getting groomed and Geri knows exactly how to handle him. I have a high level on confidence when he's in her care! read more

My dog doesn't love being groomed. The people here are patient with her and always do a great job. Her nails can be very tricky as she hates her feet being touched but they usually can get them all trimmed and always let me know if they had to skip some. I also like that they have drop off/pick up and I don't have to leave her there all day. read more

They take wonderful care of my pup! She's not a breed that needs a haircut, but they brush her very thoroughly, bath her well, trim her claws, and even express her glands if necessary (as my dog tends to have an issue with that). She comes home smelling great with a smooth, soft coat---and a cute bandana! The ladies there are so friendly, too, and are willing to answer any questions. read more

Interactions with employees were curt and inconsiderate. They are constantly busy but there is no personal interaction and no apology for a mistake made. Will be taking my money elsewhere. read more

I never take time to do reviews but in this case I feel I must. I was a first time customer so I was nervous about taking my dog somewhere new but was also new to the area. When I picked up my poodle I noticed the trim was uneven and the work seemed sloppy. Apparently, the gal I talked to was the owner and she basically told me if I didn't like it, take my dog somewhere else! She said she has been grooming dogs for 30+ years, blah, blah, blah.etc. I couldn't get out of there fast enough and she was still yelling at me as I was trying to leave! read more

This was the first pet salon I tried when I moved here 3 years ago and I haven't gone anywhere else since. Prices are competitive and they take care good care of my dog every time. I've never had a complaint and have recommended them to other now loyal customers. read more

Very impressed with our Gordon Setter's first groom here. He came out smelling and looking wonderful PLUS I didn't have to wait all day to get him home. read more

THIS SALON IS A COMPLETE JOKE!! While the salon it's self is very nice. The staff is another story. I had a few questions about the pricing at drop off and when talking to the manager, she seemed to be quite annoyed. Then around 2pm they called me and I was told I had to come and pick up my dog now! Because she was closing early because she had no other dogs. I was not told I had to be there by 2pm to pick up I assumed they would have "normal business hours" and not whatever is convenient for them instead of the customer. By the way this was the owner who called me and demanded me to come get my dog now. When I arrived at 3pm she was very annoyed and irritated even after I explained that I was on the other side of town and that I was also never told that they close at 2pm on a weekday!!! She informed me that they are only opened on most days until the last dog is picked up. WHAT!!! what kind of a business is this, If their last client is picked up by noon they just lock up and go home?????!!!!!!!!! And I have to say I felt a little intimidated by her. She also proceeded to tell me what a hand full my dog was. When I have been taking my dogs for 10+ years to VCA for grooming AND never had a problem, never once had a issue. But found out the normal groomer is no longer there. So I will defiantly be looking for a new groomer for my pets because I will never be back here. I can not believe that other people have not complained. But HEY! they can't have much of a clientele considering that they have no normal or regular business hours. read more