Everything was great until the movers got tired of packing and moving. They moved what they wanted…read moreto move and left behind the rest. Rugs, coats and jackets, bathroom items, laundry room, under kitchen sink, toys, decorative items, baskets with blankets, etc were all left behind. They claimed to have come back to move the what they could not fit in the truck, but only brought some. All of the items listed above were left behind. We told them that we would remove the children's art but NONE of the wall hangings, photos, or art were moved. They came back and got a few items but def. not all. A personal visit was made by the business owner for estimate (calculate time and truck size). The time was miscalculated and the truck size was miscalculated. I had just had knee replacement surgery and son in law has a spinal cord injury. We still spent most of the next day packing and moving what we paid TopNotch $1300.00 to pack and move. We did communicate and the owner stated that they only left behind paint and children's art, which is simply not true.

Top-Notch Moving & Junk Removal - $6,500 in Damages, Ghosting, and Identity Fraud…read more I hired Vidal Jones, owner of "Top-Notch Moving & Junk Removal," and the experience was disastrous. He caused over $6,500 in damages, forged my signature on an insurance release, and submitted a fraudulent cashier's check as proof he paid me (after initially claiming I refused payment). While positive reviews may appear on other platforms, I believe many are fabricated or written by his acquaintances. Yelp, for instance, hides more reviews than it displays, which is highly unusual. One of the hidden reviews is from the owner himself--using his real name, which I've highlighted in the attached photos. From start to finish, the service was unacceptable and continues to cause issues, even months later in October: * The team arrived in a rented U-Haul accompanied by two children as "staff." * After working for only three hours, Vidal announced a 30-minute break, returning with just one child (the other had to go home to mom). * They repeatedly dropped large furniture, resulting in significant damage. * He falsely claimed they had taken measures to protect the TV, which was destroyed (fortunately, we moved the second TV ourselves). * Metal bedposts were carelessly thrown into a container with framed photos, shattering them. Vidal later blamed me, despite the fact that his team had taken the container without consulting me. * Despite labeling all items, his team constantly asked for guidance on where to place boxes, adding unnecessary stress. * The team was slow and inefficient, even leaving large storage containers in the middle of rooms, insisting those areas were "finished." * After damaging our items, Vidal ghosted me when I tried to follow up on repairs and replacements. I eventually had to involve Thumbtack to intervene. * When I requested insurance information, Vidal pretended to be someone else ("Sam") over the phone, hung up, and changed his phone number multiple times during our interactions. * After I spent hours compiling insurance documents (which, frustratingly, reimbursed by weight--so an $800 TV was compensated for just $100), he ghosted me again. * Months later, he falsely claimed I had refused the insurance payment and provided "proof" in the form of a forged release with my fake signature and a counterfeit cashier's check, which the bank laughed at - it was just a personal check with "cashier's check" photoshopped in. I have thorough documentation of everything, including a video of Vidal Jones himself promising to repair or reimburse us for the damages. For context, I had a positive moving experience with the same household items a year prior, completed by another moving company, with no issues. Unfortunately, "Top-Notch" did not meet even basic standards, and we ended up moving kitchen and bathroom items ourselves. Despite this ordeal, I paid Vidal Jones in full (over $1,000) because I was too stressed and eager to have him out of my home. I strongly advise against using "Top-Notch Moving & Junk Removal." If you do, ensure you have a means to recover your payment, as this company has demonstrated untrustworthy and unethical behavior. Note: Thumbtack has since removed "Top-Notch" from their platform due to violations of their service provider code of conduct.

Melvin and James were absolute lifesavers! They did a great job and we enjoyed spending the day…read morewith them. They took great care of our belongings and covered everything in the truck with blankets. They even helped us move some furniture around that was already at the new house. Great service and a great price! Made our move so much easier on us!

They were amazing to work with. From the hardwood and carpet selection, matching colors, to…read moreordering --installation and customer service they were amazing! I totally recommend Lisa, Tammy and Todd. They have many years of experience and it shows with all of their assistance and customer service!!

kitchen and carpeting replacement! Excellent work…read more Todd measured the household Travis repaired and laid the new kitchen flooring David and Noah handled the padding and carpet installation You could not ask for any better workers. Friendly, professional, Considerate of furniture being moved. They were in and out in less time than we anticipated. If we decided to replace more we wouldn't go anywhere else. The office staff are great to work with also, you can tell they value their customers.

These mem moved me with excellent care and efficiency. It was a last minute booking and they were…read moreable to fit me in. They worked hard and took care of everything for me. Once they got to our destination they unloaded and set up my new home as I asked them to. They worked tirelessly in sc heat and I was very pleased with how they handled my property. The owner was great at directing and assisting with reassembling and arranging everything esthetically. He was kind and understanding of my needs.I would definitely recommend them.

We had a great experience with Ashley and everyone we worked with at LMF. They were very…read moreresponsive to all requests, worked quickly and cleaned up behind themselves. We love our new floors!!

Very good..........dependable, trust worthy, great workmanship........A few issues and all…read moreaddressed ..................in a timely manner..... Quality: A Service: A Communication: A Highly recommend............Bernard Arnold

I was impressed with how quickly we had work done at our home. An estimator came out to our house,…read moregave us a price for everything that could be cleaned. We got to pick and choose what we needed clean and got a great bundled discount. The crew arrived promptly and set up and started working immediately. I liked how well they worked together to make my house look like new. They went back and double checked their work and suggested that I do a roof wash next to keep my roof in good shape. I was very pleased with the work completed at my home. I highly recommend this company! If your house needs to be cleaned, call Squeegee Clean!

Had gutter, house, and window cleaning. Decent job overall. Paid for deck furniture to be moved for…read morecleaning, but nothing moved and left dirty underneath. Bleach ruined garage door paint job.

Buyer beware. This crew is lazy. They took a TV down and left two nuts in the wall. They don't…read morefollow directions, so they take the money and run. I did see what they didn't so no sooner did I call and texted them; they ignored me. Furthermore, my husband passed on the 27th of August. They knew this. They took full advantage of me. I gave them a remote control, new king-sized bed, plenty of other things, equalling $4000. And this is the payback: low class, trashy people. Do not hire There are plenty of other movers that you can trust.

Good job. The company's replied right away. The price was right. They showed up on time. And even…read morewrapped everything up before moving it. Delivery went really well. I couldn't ask for any more. The movers were so friendly. Thank you for everything.

The team did great work and was called out last minute! Great customer service and the assembly…read moretook no time to do and they were really attentive to how I ant d the furniture arranged! I'll definitely be calling them again for service!