Quick and friendly. Even tho my vehicle didn't pass emissions they were very friendly! I will be…read moreback in the future!

STAY CLEAR OF THIS SHOP! THERE ARE PLENTY OF FAIR AUTO DEALERS IN THE AMBRIDGE AREA…read more Upon receiving financing approval from a third party company with a signed contract and payment schedule AS WELL AS WRITTEN confirmation that this business was paid for the automotive services done to my vehicle, this garage refuses to release my vehicle after four business days!!! Funds are electronic now and can be transferred in minutes. Don't know who he is trying to fool. I have the finance approval and verification the funds processed. HIS ISSUE IS WITH THE THIRD PARTY FINANCE COMPANY NOT ME. JUST A WARNING BECAUSE I DO NOT WANT ANYBODY ELSE HAVE TO DEAL WITH THIS!!!

Bought a used bike from Jay. Had to bring it back for an adjustment on the derailleur. He went…read moreabove and beyond what was needed. Great guy to work with.

Dude left two high- end bikes unattended/ unlocked in his driveway, no one answering door or phone…read morewhen I came to pick mine up... When I pointed out it out I got, 'you're in the safest neighborhood in Pittsburgh... and my wife was home." Maybe so, but she didn't answer and wasn't close if someone decided to snag my bike. I even opened the unlocked basement door and yelled. So I guess no bikes ever get stolen in Forest Hills, but I can tell you where to find one. Didn't appreciate the lackadaisical attitude. Got our bikes back to the tune of $500, BFs rear hub was loose, my gears skipped after new drivetrain installed, had to abort first ride after picking it up. Bf ended up tweaking everything rather than taking them back. He didn't bother to call him about the rear hub. BF wanted to try out local bike shop bc they're 5 minutes from my house, but this guy didn't impress me. I'll go back to Kindred.

I've taken my bike here 3 times; the first time, it was stuck for a month just to replace a…read morescratched muffler and handlebar weight (and getting any sort of response was hard enough that I went in-person to go talk to them- a 40 minute drive just for information). The second time was a few days, but they couldn't figure out why my bike was stuttering, so I paid $280 for a simple diagnostic test. The third time, the most recent time, is why I will never, ever get my bike serviced there, again. It got sent in for wind damage, and was stuck there for two entire MONTHS. After one month, the department head finally contacted me, and explained the delays. There was a gap of 9-11 days that he couldn't explain, and said he would look into it (I never heard back about that). He did give me a list of excuses: they were training a new guy, customers are spoiled these days and expect to be treated like royalty, and my favorite: 'you've gotta break a few eggs to make an omelete'. (No, I'm not kidding. These were the excuses he gave to me complaining that they'd had my bike for a MONTH with no real update or timeline, and very sparse communication.) One month later when I finally got my bike back (in an incomplete state- more about that later), the handlebars were tilted, the left lever and mirror assembly was angled far more forward than the right one, and worst of all, the new chain's master link was incorrectly installed. The plate was pushed in so far that the x-rings bulged out (shredding within the 40 minute ride home), and the rivets were barely flared (5.22mm and 5.35mm when they need to be AT LEAST 5.5mm). The chain was too tight as well, even after I had made sure to tell them to refer to the swingarm's specs, which had the measurements printed on a sticker, impossible to miss. I tried contacting the department head again, but he never replied, so I messaged Hannah, sending pictures of the absolutely butchered chain job. She told me they'd need to see the bike AGAIN to tell what was wrong- but here's the thing. ALL of the other bike mechanics I showed the same images to knew that the job had been done badly. I got a small refund for the bad master link and some of the work ($90 of a $1900 job overall, which is ridiculous considering it was just replacing one body panel, the handlebar, chain and sprockets, and left lever and mirror). Then, a week later, the extra part they didn't install came in the mail (an indicator). I went out to install it, and realized that the indicators on my bike WORKED FINE and there was barely a scratch. When Mosites had given me the repair quote, I asked them SPECIFICALLY to remove ALL cosmetic damage from the quote and only fix things that affected the performance. Again, I messaged Hannah asking how I could send the part back for a refund. She told me it wasn't possible, and put the onus on me because 'I approved the insurance repair estimate.' I had approved it *trusting that the mechanics at Mosites had removed all cosmetic damage from the estimate*. They are now refusing to admit fault for their mistake on the repair estimate, so I had to pay for a $75 part that I didn't need. I never heard back from the department head regarding the dangerous, lazy job on the motorcycle chain, either (even when he gave me his direct line to message, saying to talk to him from then on). After talking to other riders on Facebook, basically nobody had anything good to say and told me that Mosites actually has a really bad reputation, it's just covered up by the positive Google reviews, causing newer riders to go there for service. So I'm writing this review as a warning to anyone thinking of going to their service department: if Mosites insists that their customers have to double check their work so often and second-guess their estimates because someone made a mistake, then their work is not worth your money or time. Look at the low-rated Google and Yelp reviews, that's the real story. (to add- the department head DID contact me over a 2-star review I left on Google. He seemed very focused on making sure I changed it, because 'we had talked'. Sorry, 'talking' doesn't change the fact that you're saddling me with an extra part and made my bike dangerous to ride.)

This is my updated review.. After a rocky start with my…read moreDucati, all is well. Mosites fixed my bike quickly and at a reasonable price. The new showroom is going to be nice when it's completed. Thanks JJ

Terrible experience with Jay Bird. Gave him my Harley Tins and Cash over a year ago to do a simple…read moreblack & white paint job and they still aren't done and nothing but bs promises, apologies, lies etc. Now I'm going the Legal route to get my stuff and money back....Sad ​

From the owner: We are a fully equipped custom fabrication shop and repair shop for motorcycles, diesels trucks,…read moreand cars. We can make custom fabricated parts of any kind; our limitations are your imaginations! Let's start your project today!

I see all these bad reviews and I cant understand why. Excellent service, great pricing and…read morefriendly staff. If any problem ever comes up Management steps and handles it immediately. I would recommend Gattos to anybody looking for a great dealership. Leaps and bounds above Mosities!!!

Took my bike in for an inspection, it failed for worn drive belt no big deal. Well I picked the…read morebike up because I have no need to pay someone for a simple task like that, and when I got the bike back there was the nastiest hand print right in the top of my gas tank. Absolutely no respect for other people's bikes from these "mechanics" I understand all the reviews of this mediocre shop. Take the extra time to go somewhere reputable that'll treat your bike with respect

Very knowledgeable mechanics and friendly people would highly recommend them to friends and family…read more Not your average shop that over price the work . Very reasonable prices and timely work

From the owner: We are a ATV, UTV, Dirt Bike Repair shop. We are committed to making repairs/upgrades affordable so…read morethe average family can continue to have fun riding!