Johnnie from Low Coubtry Refrigeration took the time to properly diagnose and repair my equipment…read more Look forward to having them as my service technicians for our larger restaurant

Truly worst service I've ever encountered with a company. No call no show 3 times and told me over…read moreand over again they would be there in x amount of time and kept pushing back. I had a broken freezer at my restaurant that needed immediate fixing. Would never ever use them again.

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Have a crack in toilet tank. Since member of Preferred had someone come out to tell me if I needed…read moreto replace toilet. They said yes and also shutoff valve. Member price for low price toilet and valve and work: low of $957 and high of $1538. I am not the brightest but that seemed like a ripoff. Ordered toilet and valve from Amazon for $255 and installation will be around $200. Preferred has done work for me in the past but now it makes me wonder how much I have overpaid.

Jeff was on time, friendly, and did an amazing job on our home, patio, and driveway. I pressure…read morewash my drive and patio twice a year, but his equipment got it looking new again.

My house looks so fabulous! Arrived on time and power washed house, long driveway, porch and a lot…read moreof vinyl backyard fence. I am so pleased and proud. All of this and more at such a excellent price. My neighbor is already on their list. Great job and so courteous!

Scott came out promptly, gave me a written bid and provided a time-line for installation. He was…read morevery good at communicating when the crew would be out, letting me know when the weather caused a change in the schedule and when to next expect the crew. This is a family run business and the entire crew was professional and very polite. They did an outstanding job ripping out the old plastic gutters, installing the new seamless gutters and cleaning up the mess. Their tools, ladders and equipment were in good working order and they were fast. I recommend them and would definitely use them again.

If you need gutters installed, this is the company to use. Very professional from quote to finish…read more Scott came out and gave me an estimate and time line when the job would be finished. He completed the job in the time promised and at the agreed upon price. His installers were very professional and the finished job is excellent. Would definitely use them again.

Emil and Dan were great to deal with. Friendly, courteous, kind. Honest. All while working in…read morethe heat and humidity. Thank you Oceanview.

Love the customer service provided by this company. Theresa made sure we were taken care of as…read morequickly as possible. We just moved to Daniel Island in June and the blower went out in our smaller AC unit last week. Jim came out within 24 hours diagnosed it quickly and within a few days he was out to install the new blower. Thanks again our upstairs is cool. Looking forward to having your company provide annual maintenance on both of our units starting in October.

I used Suzy's Cleaning Service for both my move-out and move-in cleaning. She had the most…read morecompetitive and straightforward pricing. I didn't have to answer a bunch of questions about specifics. She was very understanding when her girls showed up at my new house and the water was still off (thanks CHS water, they had the wrong address). They did a great and thorough job at both places. Would use again.

Suzy responded promptly, but wasn't very detailed in what services they provided and didn't…read moreclarify. I noted that I needed a deep cleaning as I would have a photographer at the house the next day after the cleaning to take photos and list our home for sale. I was quoted $250-$300 for a 2-story, 1,530 sqft home. I ended up paying $280 + $20 tip for their hard work. They came on time (even 15 minutes early), and got straight to work. They didn't ask any specific questions though about what needed to be cleaned, or ask me to walk through afterwards to see if anything was missed. They did a pretty decent job, but I wouldn't call it a deep cleaning-- carpet was vacuumed, but not shampooed; walls weren't cleaned, nor were baseboards, and wooden floor downstairs wasn't mopped or vacuumed. They cleaned the bathrooms, microwave, and oven, but I noticed a mess on the top ceiling of inside the oven still, although the sides and bottom were wiped clean. Altogether, they took about an hour to clean (about 10:45am to ~12:15pm), though they allocated 2-3 hours. They worked fast and hard, but I have some minor complaints, which could mean a world of difference depending on your situation (like moving out, or for preparing home for sale pictures). I appreciate them coming in today, and they saved me time and it looks and smells nice generally, but it wasn't necessarily a deep cleaning. Not super happy about the price and quality of their deep cleaning service. Edit: Also upon requesting a partial refund for services not rendered, she didn't respond back. So, I would avoid using this "company"-- their price difference is no different between this and a reputable company, and good luck trying to file a dispute.