Mike and his staff are just the best. My laundry gets picked up, washed, dried, folded and delivered the very next day. For someone who has difficulty getting to the washer in the basement, this is tremendous! I've recommended them to my friends, especially those who end up having to drag their oversized quilts, comforters and washable rugs to laundromat for cleaning. read more

The machines are not great. I used 2 washers and started pretty much at the same time. The one ran way linger and my clothes were still soaked like where i had to dry forever. And the dryers suck. Some of the doors don't close all the way so then it takes even longer. The one good thing this place seems pretty clean so that's a plus. read more

Love coming here but will be looking for somewhere else. I come here for the good prices and quick stop from my house. Had one bad experience with the counter girl a while ago. But didn't let that dim the experience I have here until tonight. First thing that made me upset was the washer I went to use was dirty. Second one I went to use had gunk in it too. Okay whatever found some clean washers. One of the women moved my stuff out of my washer and started loading her own. ARE YOU KIDDING ME? The attendant saw this and didn't say a word. On top of it. The hours when googling soap gnome say open till 10 pm. Pulled in at 931 to get my last dryer of item and the doors were locked and the woman inside would not open the door. Just pretended not to see me. So now I just lost my 40$ comforter???? You couldn't open the door to let me get it. One minute?? Maybe you should change your hours so you don't mis-inform customers. read more

Soap Gnome - Says 10 pm but at 931 the doors are locked. - Laundry Services Near Me - Saddle Brook, New Jersey

What an awesome experience!! I've never done wash and fold, but, after my experience here, I will most certainly be using them again! The staff is so friendly, the location is clean and neat, and my laundry came out perfect! They only take cash though! So make sure you stop at the ATM, before dropping off your laundry. read more

It is a real clean nice Laundromat. There has been constant employee changes at this place, not sure what the problem is, but it seems like the nice friendly ones always go. There always seems to be someone new training at the register and you can be standing there for quite a while while they figure things out. The woman that seems to run the place, I think her name is Julia, really needs to take lessons on customer service friendliness. She always seems to be ticked off she has to wait on you and that you are interrupting her in some way. There is someone there working with her, might be a relative but at least she somewhat tries to crack a smile at least. Other than that they seem to be with it and I've never had any real issues with their services, like I said it just seems to be the employees kind of could work on attitudes. Have a good day now! read more

Best wash and fold service around! Prices are better than other local competitors. They always have my things done super fast and neatly folded. They even put my white shirts on hangers so they don't get extra creases! That is definitely going a step above the rest! I only moved to this area in January, but this will be my place that I will be going regularly for my laundry! And love the girls that work there! They are always so friendly! read more

Thank you so much Mike for your excellent service and fair pricing.I have my favorite comforter clean and smells lovely~Hope

I've been coming to soap gnome laundromat for several years I have to say they have excellent service I know some other people based on these reviews did not experience the same thing but I have to say I have been to other laundromats this one is the best As for local laundromats this one is the best they fold I would just recommend give it a chance I'm very picky when it comes to my clothing and as I said I've had some pretty bad experiences at some other laundromat shrinking stuff ruining clothes just want to say excellent service excellent laundromat in my opinion read more

This place is very well kept and extremely quiet, like a hidden laundry oasis. You have to purchase a reloadable cash card for $1 to operate machines. The prices are average and drying time is 10 min per 25¢. If you register your email address with the cashier the owner will load $5 onto your card. The attendants are very helpful and nice. There's a childrens play area, seating throughout, 3 flat screen TV's, free wifi, snack/soda/soap vending machines and they offer drop off service. Go here if you are sick of old, dirty, crowded laundromats. read more

Soap Gnome - Laundry Services Near Me - Saddle Brook, New Jersey

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My uncle uses this laundry mat all the time and recommended it. It's always clean and well kept. Machine are always fully operational. I dropped off my laundry for the most part. If I drop my laundry very early in the morning, it is usually done that evening or the next day the latest. They got my white comforter soooooooo white and fluffy. My clothes are always folded neatly with nothing messing. Mostly of all, the are affordable and expect local coupons from other laundry mats. read more

First impression is that its new and clean....Machines are clean as well as soap dispensers...Attendants available and helpful...Flat screen TV's help the time go by fast...Also, snack and drink machine available...Also, this is not coin operated... Machines run by card that you load money onto...(You can use cash or credit to put money onto card)...I would definitely come back... read more

I went to this laundromat to do a simple thing - To wash a coat in a small washing machine.The machine did not accept cash - I asked the attendant for assistance - She directed me to a machine that issues a "Wash and Dry Card" using my Credit Card. This machine not only charged me a $1 fee to issue the card ; then the attendant announced that there is a $10 minimum !! I wasn't about to pay a total of $11 to wash a single coat -- What a ripoff !! Even if I had $10 worth of wash and dry to do, it is appalling that the customer has to pay $1 for the convenience of the Store Owner not accepting cash.I fully intend to order a charge-back to this establishment for the $1 charged to my credit card. I took my laundry to the Laundromat on Broadway in Elmwood Park and paid $1.75 to get the job done - No fuss, no muss ! read more

Do not use their drop off service. They lost a brand new pair of shorts (worn exactly once). When I complained, the manager said I was welcome to take them to small business court but probably would not win... I've been doing laundry there every week for two years. Never, never again. read more

After a few years of coming for the wash and fold service, my latest few loads have been coming back stained blue (on my white shirts and pricy blankets) and ALL of my bras are broken (hooks are ripped off, missing and twisted underwire). Really disappointing to receive loads back and have to throw out what you were looking to use. Will be looking for a new place. read more

Very convenient and price is good too. They do an awesome job leaving your clothes nice and folded and smelling nice.

I went here because my favorite laundry mat-laundry smart was closed. I stopped going to this place a few years ago when laundry smart opened up because there was always problems with their machines and the people who work here were never friendly to help solve problems. Well, today was no different. First, when I walked in the lady did not even look up or say hello to me-at laundry smart they're always greeting their customers and striking up a conversation. So then I put my card in the machine and it took the balance out but would not start. When I called the lady over to help me she pretty much told me that I must've not put enough money on the card and that if the machine is broke I don't get a refund. Finally after enough explaining she came over and had me switch my stuff to a different washer and paid for it. I'm very surprise this place is still in business after laundry smart opening up and I'm appreciative that they were open on a holiday but if they want to keep business they need to do a better job in customer service. read more

I was at the laundry mat and my clothes had 1 minute left in the dryer. I took out my bag from the cart to get ready to take my clothes out. This man comes and takes the cart and I said "excuse me sir that cart is mine I was using it. " In a rude tone he responds "This isn't your cart it's the laundry dry mats" and continues to walk away with it. I know this world is screwed up and filled with plenty of rotten people but I have never came across someone so rude and disrespectful like that ever! I really held my composure because a child was present. I will never be going to that laundry mat ever again. My hands are still shaking and my blood is still boiling. Disgusting human beings in this world! ugh! I usually go there every weekend too. oh well! read more

Top notch staff + top notch soap options = one heckuva laundromat experience. From the window to the wall, this place is so fresh and so clean. read more