They were so kind and considerate when my mom passed. They arranged a pick up from the hospital and they handled everything including the death certificate information. I also found the price to be inexpensive for a direct cremation. I chose to pick up the ashes in the valley but they did offer delivery to Santa Clarita. read more

I want to commend Douglas Perez and Socal Cremations for their outstanding service during a very difficult time. Besides affordable pricing they answered the phone every time I called and were able to solve every problem and concern that I had. When Douglas found out that my deceased brother was a long-time member of the movie industry and a retired veteran, he offered a generous discount to honor my brother's service. If you are ever in need of a quality caring cremation service, you can't do better than Douglas Perez and Socal Cremations. Thank you. read more

I had come in on March 3rd and spoke with Sam. Sam made the process extremely easy and provided updates every step of the way. We had my grandma transferred here from San Fernando cemetery. They have been absolutely wonderful and made everything so easy. We also paid a fraction of the price we would have at San Fernando. Sam was very knowledgeable about all the services that they provide. So glad that we found them. Thank you SoCal Cremation for taking good care of my grandma! read more

Loosing the loved ones is never easy but John kind words of wisdom and the whole team of socal cremations have made my broken heart rest easy during the most difficult time of my life. Starting with Jonathan and Tommy whose pickup the body of my dearest with the most respectful way possible. Ending with an affirmative phone call from Ryan and delivering the ashes of my loved one from Matthew along with John phone calls I couldn't ask for more. Yes it takes time to process yet I will never wish anything like this to anyone but if it does happen socal cremation is the best choice. read more

SoCal Cremations and Funerals - Funeral Services & Cemeteries Near Me - North Hollywood, California

I would not recommend this business for families looking for diligent, caring, and empathetic cremation services for their loved ones. Most of the staff that we interacted with were not friendly and acted like we were an inconvenience when asking questions about the cremation process and status of our loved one. They also did not provide our family with frequent updates about what was going on with our loved one. And whoever answers the phones at this establishment should not be the first person that families are required to interact with, as she is unfriendly, and abrupt(I couldn't get a full sentence out without her cutting me short). When we tried to express our grievances with a counselor, he did not address our concerns or care to speak to them at all. I have unfortunately had a handful of close loved ones pass away in the last five years and this is by far the worst service I have used, I would not use this business again. It also took a month to receive our loved ones ashes. read more

This location has done an amazing job by helping me with cremating my wife and before her my in-laws and her older sister we've done very well good business with them and they are precise on time with what they say and when they say, thank you Sam for all your help and everything you've done to help us in our family And SoCal cremations and funerals for all their assistance. We highly recommend them to anyone and everyone. read more

My father passed away and I had no clue what to do next. I reached out to SoCal Cremation and spoke to Sam. From the very beginning he answered all my questions, was very helpful and patient. Everything about the services provided went just like they said. Every step of the way was explained and there were no hiccups or delays. It was a relief to not feel unsure or pressured by the situation. They took care of it all and kept me informed. I never write reviews but I felt that I had too. I would recommend them 100% read more

Beyond rude. Not where you want to go after losing someone. They created more problems then helping.

I highly recommend SoCal Cremations and Funerals for pre planning cremation as I recently did! I worked with funeral director, Lewis and I found him to be very kind, patient and professional! He provided all the information I needed to make an informed decision for my husband and myself for preplanned "direct cremation" services. Lewis answered ALL my detailed questions over several calls and put me at ease at making this big decision! He promptly returned my calls and emails as well. I am completely satisfied with the service I received, and like the fact that they are local to the Los Angeles area. I will say that on completion of payment for services they were $2000 less than one of their big competitors, namely Neptune Society! I highly recommend this company that was also given a A+ by the Better Business Bureau and high YELP ratings as well!! read more

Started off a little rocky, but they really came through in the end. Good communication and stayed on top of everything. They delivered the ashes as well as the death certificate. Made everything very seamless and were very kind. Cremation was a very reasonable price. Thank you! read more

My mom passed away on Friday the 12th, a unexpected heart attack, called SoCal Cremation and spoke with Sam. He guided me through, and made everything a lot easier to deal with. I recommend SoCal Cremation a very reasonable price especially when you're dealing with a loved one, and not having some funeral home take advantage of your loved one and charge you an arm and a leg for a service that you know you need to deal with. read more

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My family had an appointment to witness the cremation today at 8pm and the place was closed. Apparently they forgot about our appointment. So unprofessional and such lack of empathy. I would not recommend this place to anyone. read more

We unfortunately (but love them) have to use their services threevtimes. I have recommended them to friends that needed the service. Extremely professional and courteous. read more

An elderly relative prepaid in full for cremation and now, due to family religious concerns, changed his mind. They have refused to refund so far and are not returning phone calls. I hope this prompts an attitude adjustment and a legal remedy is unnecessary. read more

STILL NO DEATH CERTIFICATES! Mom passed at the end of April. Today is June 12. I was told by Lewis that certificates had been mailed but still nothing. Nothing. Now they may have to reorder from the County. That could take another 2 weeks. I cannot close out mom's accounts without them! They may be very cost effective but you'll pay extra in other ways. Just don't need the extra grief right now. Very disappointed. read more

I was the sole caregiver to my Mom, who just passed away from Cancer. She wanted to be cremated and always had money concerns. We eventually went with SoCal Cremations and I am blessed that we chose them for her final wishes. My Girlfriend's family had found them with someone in their family passed away and they were very happy with the service and costs. I had kept in touch with them along the way, but never got a change to finalize anything. Then the day came and she passed with me here at home, in the moment of not knowing what to do and being overwhelmed. I called SoCal Cremations. They were sincere, compassionate, and told me everything would be okay. They told me to let Hospice know who they were, and I wouldn't have to worry about anything. When they came to pick up my Mom, they were simply a blessing words cannot describe. Everette stayed in touch with me until yesterday, when he told me when my Mom was ready to be picked up. Thank you SoCal Cremations for being there for my Mom and I. read more

Under less than happy circumstances, I was fortunate to be steered towards SoCal Cremations when a loved one passed. I worked with a fellow named Ryan who was responsive, super informative and professional, courteous. I greatly appreciated that upfront they laid out all of the costs - basically to the penny, the timelines, and all the steps in the process so that there were no surprises. Can't ask for more than that. They took care of everything - permits, initial notifications, procurement of death certificates, delivery of remains to the front door. Top notch service all the way through. Thank you very much Ryan. read more

I don't like to complain, especially during a time of deep grief, but I feel it is important for future suffering families. Veronica Marquez made five separate errors on our paperwork causing over two weeks of delay, including the date of my ex-husband's death. I ordered his cremated remains to be divided in half and mailed to his sister in Dallas and the other half to me. All of his remains were delivered to their office for me to pick up. She had no empathy to the situation nor did she try to remedy it. I specifically asked to be the point-of-contact because his sister is in the hospital battling leukemia, but she continually contacted her and not me and then she informed me that she'd lost my phone number. We're all human and mistakes are normal, but the amount of errors and the disregard for the gravity of this situation left me feeling much worse than I already did. I truly hope this doesn't happen to another family going through loss. When I picked up his cremains, Miguel was incredible. So kind and compassionate and he explained everything thoroughly. I left feeling so much better and like someone had finally been empathetic to the fact that I'm dealing with a huge loss. Miguel brought one star up to two. I still would highly recommend taking such sensitive business elsewhere, unless you really can't afford it. read more

Horrible customer service! The staff including Veronica, Louis and Everett, couldn't care less about your experience. During one of the most delicate and difficult times in a family's life, you want someone reassuring and kind. You won't get that here!! Staff here lack compassion and professionalism. I DO NOT recommend! read more

They did everything they promised, answered all questions, had no hidden fees. Upfront, honest, responsive professional. I would highly recommend. read more

Just had our beloved aunt cremated. SoCal cremation wasn't out first choice because our aunt passed away that morning before we were going to make an pre arrangement. Folks, as hard as it is, once you hear hospice care from the nursing home/doctors, find a place where your loved ones will be buried/cremated. NOT after they pass away. Anywho, CANNOT SAY ENOUGH, that SoCal had an opening for our auntie. From very start to finish, it was done timely and such professional manners, I even joked we will keep their number since we have a large family. Lol Thank you Ryan Katos and all the staffs!! You guys Rock read more

Thank you SoCal Cremation & Funerals. From start to end you guys took care of my mom with the upmost respect. Veronica made sure I had all the initial information to start and Ryan was my contact person for mom throughout the cremation process. Ryan was very polite, caring and professional. Ryan went above and beyond to make sure mom was ready so we could scatter her ashes on the date we scheduled. I can't thank you guys enough. read more

Great customer service I needed to use their services for my brother and Lewis and Veronica and Ryan were very helpful they made it easy to understand the process of cremation and the cost was in the middle of what other companies wanted Thank you guys I'd like to think I won't need your services again but if and when I'd call them back again J.C. read more

Many thanks to Everett. He guided me through the process with most kind words. I recommend them. read more

The company was very disorganized and kept making promises about time frame for my father's ashes. They did not return his gold wedding band as we requested. We were very disappointed in losing my dad's wedding ring that he wore for over 50 years. They did not even offer compensation for the ring. read more

My mother-in-law had prearranged the services with this company. When the time came we had to wait 5 hours for 1 person to take care of her remais. They made a typo on her name on the death certificate, so it had to be resubmitted, and took many phone calls and emails to finally have the remains cremated, only 2 days before we had the burial at sea (over a month of time). I will not reccomend them unless if you have the time to chase them around and wait. read more

I wish I could rate SoCal Cremations 10 stars!! The funeral arranger, Lewis, was extremely helpful, professional, compassionate and efficient. My mom had passed away and I had called several cremation services for prices. Not only was SoCal Cremations the best priced, Lewis handled everything with ease which was so comforting while we were grieving! Highly, highly recommend Lewis and SoCal Cremations! read more

They get the job done and didn't break my bank too much. Paid little under $1,000 for cremation. Customer service could of been friendlier from some staff but overall okay. read more

SoCal Cremations and Funerals - Front entrance - Funeral Services & Cemeteries Near Me - North Hollywood, California

I recently lost my sister, And Socalcremations were the best! Very compassionate and helpful. I coyld not say anything about them but good qords, I strongly recommend them over others. Very transparent. Thanks for your help read more

I've used SoCal cremations twice now for both of my grandmothers and the services I received were excellent. I would not hesitate to call them when the time comes for your loved ones as I was treated professionally and the entire situation pertaining to cremation was handled so well and with so much dignity for my family. read more

Communication was laggy, maybe because of the weekend. They are a little cheaper than most other companies, but I needed closure and wanted things to be taken care of without any delay. Waiting for Monday just for a phone call cause I had questions wasn't an option. I canceled. I decided on another cremation place and paperwork was way easier. Also, their employees were available 24/7. read more

Very conscientious staff, especially John T. Provided excellent service after the loss of our loved one. Very helpful in dealing with a challenging situation, and the price was hands-down the best in town. read more

Originally I was talking with a much larger outfit that's nationwide and wow what a sales person! I could not believe how many times that guy called me back and texted me trying to sell me - telling g me I should believe him! Then someone recommended SoCal Cremations and Funerals- I was immediately impressed - Awesome customer service! Everett was the best‼ read more

Compassionate, responsive, professional. The staff and services at SoCal cremations has far exceeded my expectations in an industry fraught with bad experiences! You can rest assured that your loved one is in good care with this company. read more

This place is BS. They don't do their job and has slow services. Never go to this place. Luis is rude and his staff. They have dropped the ball and lied to my face so many times. They are the worst. Go somewhere to get the job done and not to worry about calling and following up. read more

I was disappointed by the lack of empathy from the staff. At pick up I knocked on the door as the sign said to do, I was not greeted just stared at and I said I was there to pick up my fathers cremains, her response was "name" and she closed the door and when she returned she handed me the cremains and said sign here with no other comment. Not only did the process take longer than they said it would but the whole experience could have been gentler, kinder...it just takes kindness. My emails did not receive responses either. I only chose this location because of where my father passed but I would have gladly spent more for a more compassionate process. read more

Socal Cremations are extremely supportive. During this difficult time when they were communicative and reassuring. They treated us, the family and my Mom with such respect and compassion. I highly recommend them, they are awesome! read more

My Aunt passed away on January 15th of this year. She was just buried today. It took them over a month to get her buried because they allowed an outside entity who wasn't related to her come in and claim they were next of kin without checking facts. No service was had for her even though they knew we wanted one. They just put her in the ground and expected us to pay them. DO NOT use them. Had they done their jobs in the first place we would have more than a damn plaque. We would have been able to say our final goodbyes. Socal Crematorium and Funerals dropped the ball and FAILED US. read more

My family researched a few companies before selecting SoCal Cremations. They were responsive during the first portion of the retrieval and scheduled to pick up our loved one. However, they are busy during the pandemic and a few things slipped through the cracks. We needed to make multiple phone calls and asked for them to re-order death certificates. read more

This is a discounted crematorium and therefore the customer service reflects that! I should have gone to Cabot and Sons and paid three times as much and had a better experience. If you have limited funds this is a good option but if you want to have a caring and compassionate experience I would go elsewhere! read more