27 days with no gas…read more.. On Aug 21st I reached out to SoCal Gas and told them that I thought we had a gas leak. On Friday Aug 23rd a plumber (Angel) came out and notified us that Francesca Inc. would need to send out a plumber with a pipe finder to locate all the gas lines. Finally on Monday Aug. 26 another plumber came and located all the gas lines and detected that there was in fact an actual gas leak in our house piping...keep in mind we didn't have any gas since the 21st. (no hot showers, no stove/oven, and we couldn't use our dryer... plus, there is 6 of us and a toddler living here.) I proceeded to call Francessca, and asked what the holdup is, and she then told us that they are waiting for a dig permit from the city. I called Francessca back again on Wednesday September 4th and I was told again that they are still waiting for the "dig permit". On Monday September 9th I proceeded to call Francessca again and was told yet again that they are still waiting on that "dig permit". I was starting to stress out due to the uncertainty of when we will get our gas back. The very next day I called Francessca again and she told me yet again that they are waiting for the "dig permit". Immediately after our conversation I called the city of West Covina and was told that nothing has been requested from Francessca Inc. So, I called Francessca again and spoke to Jordan and she said they were waiting on 811 dig alert, not the city...So I called 811 dig alert and they gave me a ticket number and was issued right away. I started to feel a bit better, maybe this will finally get resolved since we are on day 21 of not having any gas. I decided to call Francessca back and again was told they are waiting for the permit from the city, yet again I called the city and was told the same thing...that they have not received anything from Francessca Inc. and nothing has been requested. I'm starting to get a little frustrated with the back and forth and no one really knowing what's going on. I called Francessca back again, for the 4th time today and I spoke with Jordan again and let her know what I was told by the city, She then tells me I must have called the wrong department. I decided to give it a rest and try again tomorrow. On the 11th I called Francessca Inc. and Jordan she told me "let me talk to my crew and see what I can do". A day later Jordan from Francessca Inc. said they will be sending a plumber out Monday Sept. 16. This is now 27 days without gas... Finally, the plumbers came out that Monday from 10:30-6 and just replaced part of the pipe. No city Inspector ever came. It was a headache all these so-called "permits" we needed and all that waiting when it could have been resolved within a day or two. I'm very disappointed in the way this was all handled. Thankfully the plumbers were very nice. The gas man Kenny came out that same day to check the pipes and to turn the gas on...He was awesome and very respectful. He also told us that he's never heard of something like this taking so long. I'm still upset with the way this was all handled. I understand that mistakes happen, but this was ridiculous. I hope big companies like this can learn from this and be better.

To check my gas stove .. Areola was very nice and she left…read moresome important information for me.. I rate her Great nice and very informative...

Fast and responsive service! I had my water filter installed several years ago and they do yearly…read morechange of filters for me, so far so good no issue. And their technician Ben is a great guy that works fast and is very thorough in checking everything works as it should.

Been wanting a water softner and RO system and been shopping around. Got rhe best quote from…read moreprofession pure water and went ahead with the installation. They came early took their time and were super professional throughout the installation. They took the time to explain everything to me. Really appreciate it. Thank you!

Aw man!!! This place is the best! Low lines... low key beautiful small building... friendly…read morestaff and ALL that! Hidden gem to take care of DWP stuff. Parking is street but available, but the staff are cool! (I got properties and had to give entry keys; plus I had some billing issues they resolved QUICK!!! Love this spot....:.)

Poorly managed/operated, ..... Don't bother going in person to pay your bill. You'll be waiting an…read moreunnecessary amount of time. Maybe they should hire more people and fill up all the windows so that they can take care of people in a more appropriate timeframe.

Double drive thru is awesome, the only water place I know that has it. Never waited longer than 1…read morecar ahead of me. Price is reasonable, it's now 40 cents. Cash only. There are cheaper alternatives but they're far. The employee will fill your containers. Other spots I've been to in the OC, I had to fill them myself.

The best thing about this place is the drive thru! Can you believe, a water refill drive thru. No…read moreneed for parking or carrying heavy water bottle. The guy at the place doesn't talk to you at all and everytime we go there, he is always on the phone. Like, always. It's not rude or nice, it's just a very efficient transaction. The price and hours are clearly taped in front of the store. Everything looks clean. Sometimes we come by 30 minute before closing time and he has closed one side of the door, so make sure just go in and see the other side. It's not very visible to the main street but they are open! A little pricey 30 cents a gallon but I think that's just the normal price now.

We saw that our ceiling was starting to cave in from a leak and reached out to several plumbers on…read morea Saturday. Western Rooter was the first to reach out and we scheduled an appointment for today, 6/2/26. They sent Richie, who was polite, prompt, and professional. He identified the damage quickly, 2 leaks, and fixed both in the same day. I asked him to remove some additional debris from the water damage and help me access a water shut off valve in a wall, and he gladly helped with those too. Great customer service, I would definitely recommend them.

We had Western Rooter out to our house for a big job that we'd been avoiding for a while (shower…read moredrip, a couple of sink drips, pressure regulator) and Robby was great! He came and gave us an estimate, and it was cool that there is a discount for multiples of the same job. He came back the next day to do the work and he walked me thru everything he would be doing and how long it would take so I could plan around the water being off. Got it done sooner than he expected! After he left there was one place that I saw was dripping a teeny bit, I texted and he came back the next day, fixed it, no problem! Coincidentally we needed a backflow test so we had Alex out the following week and he was great too! He let us know that although we passed this year to be ready for next year being a problem, and we appreciate the heads up! The backflow test was $100 less that another place we used to use so we win! We will absolutely use Western again and would recommend them 100%!

Amazing! I was able to call and get an appointment within a couple of days (they had sooner…read moreavailability, but I had to wait for the weekend). Drop off was super easy- left my car around 9am and was able to pick it up at 1pm. I had just been camping and so I knew I had a decent amount of sediment inside. On the inside, you can purchase car cleaning supplies which was really cool. After the detail, my car looked nearly new! There was a lot of discoloration from my repeated sunblock use and they were able to remove it all. I requested the CPR detail package, which was $180, and it was so worth it! The interior and exterior were well taken care of and I was given a 40 minute heads-up call for when the car would be done. This gave me plenty of time to head over since I live out of town. This is exactly the reset my car needed. Will definitely be back!

Communicative and fast! I used the Yelp Projects quote system. Fast response time, within a couple…read moreof hours. StreamDrive was willing to provide an estimate with the details provided in messaging, unlike the other companies who contacted me! Every other businesses' response boiled down to, "bring your car in and we'll look at it." The old entrapment model of auto detailing. Where they're counting on you not having the willpower to leave if the work has already begun. Luke at StreamDrive was able to accommodate my current situation and offered to swing by and see the condition of my car in-person and provide the quote. By default, that's 5-stars "above and beyond" service. I want to recommend his business to people for life! My Honda C-RV needed prep for resale. StreamDrive really went in and did some disinfecting, were able to remove lingering odors, got the leather restored, restored the headlights, and even performed a trim restore so this 2013 car looks really fresh! I wasn't expecting to write a review for this auto detailing service, so I don't have any "before" photos. I'm sorry about that, it's not an ideal situation for a glowing restoration review. I'm not so comfortable sharing pictures of my personal vehicle in the first place, you know what I mean? My pics just look like a super clean car. You can't tell it was ever damaged! $400 all-in inside-and-out restoration, under the hood, even buffing out some minor scuffs and scrapes it looks like, as well as painting/restoring the sun-faded plastic panels all around the vehicle: that's a value. No gap left untouched, unlike a drive-thru detailing service. I'm getting return on investment and then some because I'm now able to sell at top dollar private party fair market value.

Had to make a stop here since they were giving out cute library cards. I needed it for my library…read morecard collection. The guy who helped us get our library cards was super cool. He talked to us about the craze of getting their library cards and was surprised someone posted it on Instagram, because now they are busy. The library itself was really pretty and clean. Such a great selection of books, and I kinda wish I lived closer so I could check out books. Luckily, they offer Libby, so I am able to check out audiobooks that I have on my TBR list. If I am ever in the area, now I know where I can stop to browse different books and to just study. Great library in a great location.

Amazing library in the east that opens until pretty late in the day, even the evening on particular…read moredays. Dedicated parking space, huge seating areas that allow you to just sit down, get the silence and do some work or study. I am not a member so can't comment much on the book collection, but I love having this space open for public and able to walk in for free. Wifi is also available with clean restrooms!