SCE LIES!!! Your organization is built on LIES. Ratepayers are dependent on your monopoly for electricity and you take advantage of this every chance you get. You mock us and laugh at our pain because you know we can't do anything to topple "Goliath." You left your customers high and dry without electricity for days. You LIED and covered-up your negligence in the Malibu Canyon Wildfires. You rushed the TRTP project through Chino Hills, bypassing your own time schedule, knowing very well that your "Preferred Route" was too narrow to support 200ft tall towers and too dangerous to have 500,000 volts of electricity so close to homes, parks and children. You thought if they go up, they wouldn't come down. You knew that AB747 does not allow these monsters near children. Assembly Bill (AB) 747 limits the proximity of high voltage transmission lines near schools. Children's safety is what they considered when they wrote; "Electric power transmission lines maintained by power companies may or may not be hazardous to human health. Research continues on the affects of electromagnetic fields (EMF) on human beings. However, school districts should be cautious about the health and safety aspects relating to overhead transmission lines. School Districts should take a conservative approach when reviewing sites situated near easements for power transmissions lines. In consultation with the State Department of Health Services (DHS) and electric power companies, the Department has established ...limits for locating any part of a school site property line near the edge of easements for high-voltage power transmission lines." SCE, you never considered our children's safety. You knew that there were other alternatives to your "Preferred Route" through Chino Hills that were cheaper and safer but once again you LIED. You LIED to the CPUC about the "Preferred Route" and the feasibility of the other alternatives just to collect more stimulus monies. One in particular would have cost 8 million less. For five years the City of Chino Hills has fought to expose your LIES. Finally, the CPUC put a halt to your "Preferred Route" and saw through your blatant disregard of human safety and disregard of FAA safety guidelines. The CPUC gave you another chance to review the other alternative routes. They gave you a chance to make it right but once again, you LIED. You even LIED in front of the Administrative Law Judge, by providing falsified reports, inflating the estimates for the alternative routes with your "FUNNY MATH". Thank God, they saw through you, again, and now you need to show justification. You must think people are stupid. SCE executives, you are the most UNETHICAL, ARROGANT and most DESPICABLE individuals to lead a public company. By the way, this has nothing to do with Green Energy or NIMBY; the residence of Chino Hills have no intention of stopping renewable energy. We just believe that energy and technology can exist without hurting people. SCE LIES are all about GREED. STOP THE LIES! read more

Southern California Edison requires a security deposit in order to receive service, but this security deposit is waived if you sign up for their "Direct Deposit" billing option, so I signed up for it. A while after setting this up with one of their customer service representatives I received a "payment past due" notice in my email inbox showing that the money was not properly taken from my account, so I went online to pay it manually as to avoid any late fees or disconnection of service. To pay manually I needed to change my account from the "Direct Deposit" option, and sign up with "Electronic Billing." To ensure I would not need to pay the security deposit, I readded "Direct Deposit" to my account. I recently received a disconnection of service notice saying that I would need to pay the security deposit, but I disregarded it as it was sent erroneously. I had already readded "Direct Deposit" onto my account and I even checked to make sure I was signed up properly and had no other payments needing to be made. Today my girlfriend contacted me while I was at work to let me know that the power had been shut off. Naturally, I contacted them wondering why my electric was shut off and what I would need to do. The first customer service rep said I never had direct deposit on my account, and there's no record of there ever being direct deposit on my account. He signed me up and waived the security deposit, but told me there would be a "Service Reconnection Fee." I argued my point but couldn't find the paperwork in the dark so I had no proof. Of course, as soon as I hung up I found the paperwork and called back immediately. I asked why my power had been disconnected in the first place, and why I would need to pay a "Reconnection Fee" if I had everything setup on my account properly, just as they had asked. The CSR couldn't give me a good answer, so I requested to speak with the manager. The manager told me that their automated system makes mistakes and that it's my responsibility to contact them if I receive a notice in error, and I would still need to pay the "Reconnection Fee." I was responsible for their mistake, only because I didn't notify them of it. She told me if I had contacted them and told them they sent me an incorrect notice before I was disconnected, I would not have to pay the "Reconnection Fee." The most ridiculous part is that Southern California Edison uses a "Smart Meter" system for my apartment complex, so the required "Reconnection Fee" was for them to change a setting in my account. Southern California Edison made a mistake, disconnected my electricity for hours, and then forced me to pay a "Reconnection Fee" to turn on my electricity remotely. The manager I spoke to seriously said - our system makes mistakes, but you need to notify us of them or else you're liable for the fees. read more

These people are absolutely atrocious. I won't dwell on all the power failures in mere wind. I went on-line and I terminated my service February 7, 2018, because I had moved. I kept getting bills, so I called them, and told them to stop sending them and to correct their records. I went through three levels of "customer service" and then they refused to "escalate" it further and insisted I owed money for electricity I didn't use, and would not fix the problem because they couldn't find the shut off in the record. A hint for SCE about the basics of customer service: after your negligence has screwed a good chunk of two counties and caused the burning of 400 square miles of land in the largest wildfire recorded in the history of the state, and after that negligence has screwed Montecito a second time with mudslides, when a customer calls and asks to have a shut-off issue corrected, the PROPER response is, "Of course, and we are very sorry for the inconvenience." That this outfit would contemplate having three levels of "customer service" people say anything else shows that their management has the intellect of lobotomized avocados, that the "customer service" department has the collective brains of a box or rocks, that this outfit is a plague upon the earth, and that it ought be extirpated forwith for the good of Southern California. Should the courts of California reinstate public flogging, these folks ought to be the first. And I haven't even gotten to their inability to keep the power on in the weakest of "weather" like wind and rain. And now, when the wind comes up, they do blackouts because they haven't figured out how to operate normally without causing fires. If I had wanted power service like that in Bangladesh, I would move there. It's time for the California PUC to shut these beauzeaux (that's French-spelled, world class, bozos) down for good. If I could give a zero or negative rating, I would. I know desert tortoises with dysentery that could do a better job. read more

Their 1 star ratings all over the www (Truspilot, Yelp, etc) are absolutely justified. Nothing is good about SCE. Nothing. Everybody is extremely unhappy with everything they do, or rather don't do. Starts with their Customer Service already. They employ creatures from the darkest corners of California, to make sure customers get the worst service possible. If a customer can get through SCE's absurdly and excessively difficult-to-navigate automated phone/phoney system, they will have the "chance" to talk to one of the SCE freaks, whose job is to abuse customers, after refusing to help. With SCE, only 1 thing is guaranteed: being abused in any way possible. No help, no assistance is guaranteed, to begin with. SCE has a program for "Energy Efficient Appliances". If you qualify by income etc, you will be routed to a brick wall, where you can try until your last breath, to get a free appliance. It is a FAKE. It is a SCAM. The contractor they refer you does not have a valid phone number. So, it all looks real, until you call the contractor. As the phone number was invalid, I called SCE back. The first rep I talked to had the BROKEN-PLATE-SYMDROME. Not only would she not listen, she also repeated herself non-stop. I asked for her supervisor. She refused. Finally I reached a "Frederick". He could barely understand/speak English. A monkey in the Amazon forest would have been more helpful. After dealing with the SEC Zoo for over 1 hour, I realized I would not get anywhere. SCE does NOT want to resolve any problems they create. They love and enjoy scamming their customers. Who is running SCE ? Looks like some Los Angeles gangs are. I am not joking. We need the FEDS to investigate. I am in the process of contacting the FEDS on SCE's ongoing scams. I recommend you do the same. read more

What kind of corporation comes into a beautiful community (Chino Hills) and installs 200ft Monster Power Poles through-out the heart of their community? SCE! These will carry 500,000 volts of electricty over our homes, stores, restaurants, churches, pre-schools, gyms, parks where are children play sports, swing, slide, have a picnic, ride bikes. We have heard that there are high voltage power lines in Fontana near a soccer field that make horrible noise and while kids are playing scoccer they get shocked. SCE is forcing the Chino Hills residents to live, shop, attend church, eat in restaurants,... attend school, play, work, drive, walk, ride bikes, etc under 500,000 volts of electricity morning, noon and night without any option. We HAVE NO option unless we walk away from our homes.....our security. What in the world is happening when you have lost all control over your entire life due to a big corporation called SCE? THIS company has taken the option away from us right now if we wanted to move. I thought I lived in the United States of America where I was free to do what I wanted in my own home. This company has halted the ability from many residents from ever being able to sell their homes, if they needed to. You MUST reroute these Monster Power Poles out of the heart of our city. Not only have you mutilated our community but destroyed our property values and the health and welfare of our families. Please..stop this madness and do the right thing. Please SCE. If any one reading this is interested in finding out more about this travesty bestowed on our community please visit the group of citizen who have banned together to make sure this will NOT happen in YOUR community! hopeforthehills.org read more

Extremely Disappointed with SCE - Here's Why As a customer bound by a government-mandated monopoly, I expect reliable and fair service from Southern California Edison (SCE). Unfortunately, my experience has been anything but satisfactory. Allow me to share my frustrations: 1. Change in Net Energy Metering Agreement: At the end of 2023, SCE unilaterally altered the Net Energy Metering agreement I entered into back in 2017. This change unexpectedly more than doubled my electricity bill, a significant financial burden without prior warning or justification. 2. Billing and Monitoring Errors: Additionally, SCE experienced issues with their billing system and the time-of-day usage monitoring on their website. This led to an entire year's worth of charges being billed at once rather than the monthly billing I had agreed to. 3. Inadequate Resolution Offered: In response to these issues, SCE offered a payment plan to address the large, unexpected bill. However, this plan is manually managed and entirely separate from the regular billing cycle. Moreover, it's not automated and requires additional attention to avoid hefty late fees--which, I discovered, accumulate throughout the payment plan regardless of when you pay. If you pay late, it voids the payment plan altogether. This situation has been extremely frustrating and seems fundamentally unfair. I am sharing this in hopes of drawing attention to these practices and urging SCE for a more transparent and customer-friendly approach. #SCE #CustomerServiceFail #UtilityProblems read more

Zero Minus No Stars if I could. These evil bastards are now charging 33 cents per kilowatt hour for electricity from 9 pm to 4pm and 52 cents per kilowatt hour from 4 pm to 9 pm. I'm 61 years old and I have a good job but almost half of my take-home pay is going to these bloodsuckers. I will have to shut down my retirement account just to keep up with my sickening electric bills. Yes, I will live out my retirement in poverty because of these f**kt***s. I have no choice. I will never get a job that pays as well anywhere else. They claim it's because of Fake As F**k climate change. There ain't no damned climate change. Libs invented that shit just to charge us outrageous money for nothing. Al Gore lives in a house that uses more energy than 21 single family dwellings. Look it up. I can't wait until these people die and burn in hell. It will be much worse for them than it ever will be for me here now. So I just have to live with my insane $695.00 electric bill for now in a one bedroom apartment with just one light on and a fan blowing and watch tv on my phone. That's all I can afford. Libs think I should. count my blessings. Please stay in COMMIEFORNIA, Libs, and keep your dumbass voting habits here. Not telling any of you where I'm moving the second I retire so you don't come and completely destroy that place, too. Enjoy hell. read more

I was employed at southern california edison as a full time employee for seven years. I recently changed jobs and left the company. All in all, it is a white man's company. Good ol fashioned slave driving white men are at the top most critical positions. They do have some minority individuals working at executive positions but those are just puppets. White men rule this organization and the minorities working there love to be ruled by white men. It's no place for thinking young men and women for sure. Do not join this company if you can THINK! or you have qualifications. SCE people will hate you if you present ideas or can think or have a professional qualification. Basically, if you are an absolute loser with no qualifications and want someone to treat you like a dog so that you can be fed - then you are definitely SCE material. You have no idea how much tax payers money they waste in their spending but they have shielded themselves very well by keeping an entire kennel of lawyers who are constantly working for them so that the white men ruling the company can enjoy their millions - and that's all tax payers hard earned money that they are looting and enjoying. It's a shame an absolute shame. My advise - don't work in this evil empire of white men called Southern California Edison where they practice a new type of slavery. read more

I want to file a complaint against SCE and CPUC for supporting their fraudulent billing! We have been lied to by both. I caught SCE in the act of major fraud/lies. Nobody ever comes out to read the meter, that's a lie. No option given re "smart meter". Made me literally sick. Changed back to old meter, now have to pay extra monthly, for meter read, really their mistakes. I want to know how much CPUC is being paid/bribed for supporting a fraudulent company like SCE. Talking to CPUC is as useless as SCE. I will continue to do whatever to expose both. Customers are being bullied by them, made powerless, have to "obey/pay" whatever they're being charged. Keep your mouth shut, do as we say.... pay. We have been overcharged for months. Last year $48, same time this year $114. NOT POSSIBLE!  When you call SCE they are good at giving lip service, knowing that whatever comes out of their mouth ..... is a lie. This has turned into a sick society of manipulative people who are $$$$ greedy and hungry for misused power! Anyone who allows this constant abuse of power to continue should be in jail with the group of liars running those companies! SCE, CPUC need to be shut down and millions of customers will agree with me! They have been given the monopoly way too long! I want a class action suit against both! read more

SCE is a strong arm if the liberal left progressive movement. SCE is also a government contractor of the DHS, Infragard. SCE harasses and terrorizes conservatives like me because of my political opposition, Placed on a DHS watch list authorizes SCE to take criminal action. Breaking and entering to wire an extra smart meter that employs excessive electro magnetic frequencies and radio frequencies. Dirty Electricity. Over billed and ignored. Also my entire building is at risk of fire and structural damage from installing this equipment. Evidence is documented and was collected from calibrated spectrum analyzer. SCE is also committing intrusion upon inclusion for the illegal surveillance placed in my home. Building codes violated were by cutting trusses from ridge board which means a floating roof that could lean and fall over. Fire wall was dismantled and creates a deadly situation of not delaying fire it was to occur. The City of Aliso Viejo building inspector stated after inspection that the building was built that way. Not true and Edison knew. The executive board members have committed road rage against me countless times. The list goes on and on. SOUTHERN CALIFORNIA EDISON IS NOTHING MORE THAN THE CRIMINAL ARM OF THE PROGRESSIVE LEFT BEING PAID BY YOU THE AMERICAN TAX PAYER. read more

We live in a newly constructed development in Camarillo, CA, where all homes are required to have Sunnova solar panels. My panels are installed, paid for, and ready for activation, like those of my neighbors who moved in around the same time. However, SoCal Edison is delaying the approval for my system, preventing activation. While my neighbors' systems are operational, mine remains inactive. Contacting SoCal Edison's general customer service has been frustrating, with representatives consistently stating they are unaware of the issue and directing me to the Interconnection Department. Unfortunately, the Interconnection Department's voicemail is the only response I receive, despite leaving multiple messages. It's clear that SoCal Edison prioritizes neither customer service nor timely resolution. Even a supervisor offered inadequate solutions, simply suggesting I continue to wait. I wish there were alternative energy providers in the area, as SoCal Edison's reliability and customer service are severely lacking. In terms of cost, their rates are comparable to other electric companies, but the overall experience is unsatisfactory. I'm sorry to say it, but SoCal Edison does not care about any of us. read more

Southern California Edison is a HORRIBLE company. They told us that our power will be out from 8:00am to 6pm. I call at 6pm they said now it's 8:00pm. At 8:00pm I call back they said 10:00pm. At 10:00pm I call back they said 2:00AM. At 2:00AM I called back they said 5:00AM. At 5:00AM I called back they said 12:30pm. It has been over 24 hours and still NO power. I spoke to one of their representatives named TINA. She was extremely rude and unprofessional. I think they are all trained to speak like a$$holes. We are going through a pandemic right now and working from home. Now we have no wifi, no electricity, can't charge my phone, can't go on my computer, the food is spoiled in the fridge, the alarm has no power and is off and I feel very unsafe and all they can say is "the time we provided was just an estimate not a guarantee" and had the nerve to laugh and on top give attitude. Something that should have been a 10 hour job window has now taken over 30+ hours. They need to train their staff better and hire more qualified people. Unfortunately, SCE is a monopoly and we have no choice but to use them for our area and since they know this they treat their customers like $hit. read more

I also have had Nothing But Bad Experiences with So Cal Edison! Ever since they installed those new meters i notice all types of electrical surges in the house i was renting and the bill went up by 25% at least!! we were using the same amount of electricity as we were before they installed there so Called "Smart Meter"! If we did NOT change anything yet our bill went up since the install of the smart meter would that NOT tell you that there meter is charging you more money? I found out that these meters are really bad for our health and for our pets health!!! So i found this web site that is asking people to take action and i think it would be a great idea for everyone to check out the web site! http://citizensforaradiationfreecommunity.org/ http://signon.org/sign/no-cost-analog-meters?source=c.em.mt&r_by=1831191 http://stopsmartmeters.org/how-you-can-stop-smart-meters/ http://www.thepeoplesinitiative.org/index.php/smart-meter You can also write a complaint at consumer affairs http://www.consumeraffairs.com/ please spread the word and inform the public! Thank You Patriotic A. read more

This cruel company does not give a damn about me as a long time customer. I inquired if we could get a discount due to our low wage income and they gave us a single piece of form to fill. Easy enough until they told me they could only provide a whopping $10.00 discount for 6 months!! And it is ONE TIME USE ONLY. So this makes it even harder on low income families as this evil greedy pig corporation enjoys being in bed with the city of Anaheim. We also have a bill that is pretty high that they said the latest we must pay is on the 15th of the month. We asked if we can get an extension but they would not budge. Further, they continued to threatened us that if we were late on our bill several times that it could harm our credit! And that they may even ask for a security deposit of up to $300. Seriously WTF?!! This is the only company besides Spectrum (Charter Communication) that will not work with their customers and ease low income families. Must be great for these evil corporations that hold a monopoly due to bribing (i.e. campaign contribution) politicians. read more

CONSUMER BEWARE. Logged in Aug. 11 to transfer service I logged in the system did everything ask inputing there requirement. Finished to have service turned on Aug.-14 never received a notice about system incomplete or something missing in my application tried to call no answer only virtual robot resubmitted request Aug.- 18 and Aug.-19 to turn service ON. On Aug.- 19 desperate to get service turned on.. I requested power outage request urgent help staff could not fix the problem I requested to be transferred spoke with supervisor and after a while got cut off called a second time spoke with another supervisor and said she would turn service on from previous applicant of service. I GIVE UP!!!!!! Not going to try again. Consumers need people assistance to insure service is turned on. Or there system needs to notify consumers if there is a problem with service turning on. The virtual turn on service did not work for me. Need to go back to the old person to person. Good luck. This was for temporary service for chino building. read more

SCE is systematically ruining community after community. The idea that placing 200' towers directly through residential neighborhoods is the preferred route is sheer stupidity. - SCE is using our children as lab rats to the dangers that will come with 500,000 volts hovering over our homes and school. - SCE is using our community as "an example" so when they come to another neighborhood they can say, "we did it in Chino Hills"....haha - SCE is denying an opportunity to provide excellent monetary mitigation to our much needed State Parks. - SCE is inflating cost analysis that are presented during court hearings. - SCE is flexing thier power and influence over hard working families. This company is so greed driven (don't think for a minute that the donations they make to community organizations is from the kindness of their heart, it's called hush money) and could care less about my family or yours...as long as they continue to get their big bonuses, stock options and heafty paychecks...all by using our ratepayer dollars. read more