Customer service is awful In this location, when you need…read morehelp there's no one around and if you ask at the front desk it takes forever for an employee to be ready to help , selection is always limited , academy has better prices and customer service is better there, I will not bother to come to this location anymore.

Tarn and Brady helped me find a pair of popper flag football flags right before they closed! Very…read morethankful for them keeping the place open so I could get those!!! A-1 service!!!

Visited the Academy Sports + Outdoors location recently and had a solid experience. The store was…read morevery clean, organized, and easy to shop through. Everything seemed neatly stocked, and the aisles were well maintained. They also had a great variety of products for sports, fitness, outdoor gear, and apparel, so it was easy to find what I needed without feeling limited on options. Staff members were polite and the overall atmosphere was comfortable and welcoming. Definitely a convenient location to shop for sporting and outdoor essentials. Decent price ranges for select items .

I am never shopping here again. I ordered something on Black Friday, then I got a notification it…read morewas picked up. I was nowhere near the area, so I contacted Academy. They said they would have to investigate it, and they would follow up in a few days. This seemed reasonable, so I waited. A couple weeks passed and I hadn't heard anything, so I disputed the charge through my bank. Today (January 10, 2025), the store contacted me saying they have footage of "me" picking up the merchandise, so they wouldn't be issuing any refunds. How can someone say for certain that I picked something up, and they don't even know what I look like? There's no request from my app, or my phone number, to pick up the item. I have Google Maps confirming that I was over 20 miles away on Black Friday. And yet, the store has "confirmed" that I have picked up my item from camera footage. What a joke.

This place is extremely misleading. Although there are signs in the store that state that apparel…read moreis 50% off and when you ask the employees what items are marked down they state "all apparel", that is incorrect as it is only the items that have a "2" on the tag. This would've been nice to know before we got to the register! On one instance I pulled the sticker off a $35.00 Nike shirt to see what the original price was at a normal store. To my surprise, the shirt was originally $35.00 and there was literally no discount applied. For me, coming here was a waste of time as I could've went to a regular Dicks Sporting Good and saved the gas of traveling across the metroplex. Hopefully this review saves another person some gas, time and actual money!

Service .. staff is not very helpful or courteous . The many times I've been there. I had to go…read moresearching for a staff member to help me .. Over all selection varies. Sometimes they have a lot of selection and then sometimes not especially with the women's apparel. Seems to have an abundance and no shortage of Men's apparel compared to then women. But I do recommend the place. Because the value. And merchandise prices are reasonable. Especially when it comes to the shoes.

Josh was so amazing and helpful, he helped us find the right bat and even got it rewrapped for us…read more We found everything we needed for baseball and football season at a fraction of the cost at academy!

I thought as popular as pickle ball is, they would have some items for getting started. Nothing of…read morethe sort.

The team does great work. I have worked with CJ, Kenny, and Chris and Spud they helped me ball…read moreknowledge, got inserts fitted, and even helped me learn proper form and how to hook a ball. The practice lanes comes in handy when you get ball modifications to test things out.

Went in to get measured and get a ball drilled My buddy had gone in the day before and had the…read moresame thing done and paid $55. And he was able to use the string pin lanes to throw some practice balls and get his PAP.. I was charged $107 And wasn't allowed to throw any practice balls to see if I needed any adjustments while I was there. Not sure why my ball drilled cost double of what my buddy paid.. same service provided Actually less.. and now I have to use thumb tape to keep the ball from dropping to the ground in

I purchased a used Trek FX3 bicycle at an estate sale and took it to Sun & Ski to have it checked…read moreout. The sales person in the department was great. He checked everything on the bicycle and could not find anything it needed. I was impressed as he could have told me it needed different things to be done, and I would have fell for it. I highly recommend them as I went to three other shops and they didn't really care about checking out the bike, they were only interested in trying to sell me a new bike. I have already notified some of my friends to go there as they will be treated very well by a professional group of people.

Every time I go there, mostly to the bike shop, they always give me great advice and treat me like…read morean important person. I appreciate that.

This is the place for anything local or regional sports team related! Pro teams, College teams, you…read morename it! They've got the Dallas Cowboys, Texas Rangers, Dallas Maverick's and Dallas Stars all covered. Shirts, jackets, mugs, glassware,... Great selection and easily found what we were looking for. The prices are not the lowest but it's convenient to walk in and out with exactly what you needed.

While visiting Texas, I stopped at Rally House in Plano (near Dallas). The store is very clean,…read moretons of merchandise and a very sweet and knowledgeable young man that waited on us. The only problem, and it wasn't the young man's fault, was I came in looking for Dallas Wings merchandise (the WNBA team of Dallas). They had not 1 thing! Not a sticker, magnet or ANYTHING! They did have every other professional sport and every college in the Dallas area and tons of merchandise in each. But, NO WNBA! At all! That is a shame.

The hubby and I went to REI to get some nice swimming shoes, and we were so impressed with the…read moreexperience. This store has just about every camping and hiking item you could need. I've never been in a store with so many genuinely kind and helpful employees. Everyone seemed happy to assist and took the time to educate us on what we needed. We were able to browse comfortably without feeling hovered over, but help was always available when we needed it. It made for such a pleasant and stress-free shopping trip!

I'm unbelievably disappointed to hear how they may have discriminated against a group of disabled…read moreadults that were on a community outing. Day programs for adults with disabilities mandate community outings every day. These people are our peers and live in our community and have every right to exist in public spaces along with us. REI asked them to leave because they said they were hindering the business recently. This wasn't a heard of funeral children. These were adults with disabilities exercising their right to live in a community and be in public. They weren't doing anything wrong. Do better. Our community is counting on you for at the very least an apology.

Worth the 30 minute drive to this location! Andy was instantly friendly and greeted us with…read morelistening ears followed with a selection of shoes that were tailored and best fit for our feet, based off of our foot scans. We purchased 4 sets of shoes today and they were priced well considering the level of comfort :) they also have sales, so keep an eye out for $100-$120 specials!

I went in yesterday, trying to give a local business in my city of Richardson some business and…read moreonce again Fleet Feet disappointed me!!!! I am a consistent wearer of Hoka tennis shoes. Upon entering the store there were zero customers. The only colors available were white & black shoes, yuck! I guess it's back to ordering online. Sad, because I usually purchase 2 pair at a time, along with 2 pair for my Hubby.