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    Social Potential

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    6 months ago

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    Tiffany N.

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    East Bay Child Development Center - Our sensory gym provides regular opportunities for movement breaks

    East Bay Child Development Center

    4.7(45 reviews)
    2.2 mi

    Our child was a late talker, so we did our research and found East Bay Child Development Center…read more(formerly PLTA). From intake to our final class, the staff made sure that the scheduling process was a breeze, and that visits did not fall short of expectations. They have an excellent staff dedicated to your child's development, and the office is pristine. Not just clean; very well kept. I noticed that there wasn't one tear on a book or broken toys. They put lots of effort into upkeep, knowing well that toys and books can take a beating with younger kids. East Bay Child Development Center has terrific speech therapists and therapists specialized in helping in all other types of child development, including but not limited to physical therapy, etc. We went through 2 different speech therapists and 1 or 2 therapy students which was a little harder for our son to grow accustomed to because it would take him awhile to warm up (which I've learned isn't unusual for any development therapy center), but each therapist tried their absolute best to ensure they were giving him the utmost care and attention.

    They failed my son after 3 session. Excuses that he doesn't listen, he runs fast that worried about…read moreyounger children there. That speech is not a good fit for him, that his sister runs around the hallways exploring toys and opened doors of offices, about me get a phone call so they discharged him from services. This is racism and discrimination by the way ladies I want to give you suggestions, your office needs a new administration, organisation and functionality. Everybody there seems to go everywhere, I don't know if these people work here are they clients. The back door to the outside was open, this is called dysfunctional. The office receptionist was like his first day to work, confused and looked around like a lost boy. There four people by office were speaking loud and chatting. They failed my son years ago when he was younger because they said he was not ready for speech when I just changed my insurance to get accepted to come here. Now he's 12 years old saying he's not a good fit. Shame on you to say that to me. You can't discharge him that's illegal. My son is trying with his speech and he has rights in California to receive speech therapy any age. Discrimination by the ability, then age, what's next because his sister running around the office and also I was on the phone? For that lady who spoke with me today over the phone couldn't wait on me. And making me feel like I was being fired from the job, she sounded rude and said my daughter was running around the room and I was speaking loud on the phone so the excuse to fail my son. Then changed her words saying he's not a good fit and he runs fast and wants to push the kids. She needs to find more excuses for her to dismiss him. You don't know how hard and challenging to be a mother of autistic kid. I finally thought I have him his speech going and then you locked me up like shutting my mouth. Go see if your speech therapist is the one who has the problem. She too lazy to give speech therapy or has a lack of skills. This is Shameless and discrimination.

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    East Bay Child Development Center - We have so much fun working on developing skills

    We have so much fun working on developing skills

    East Bay Child Development Center - Speech therapy is fun!

    Speech therapy is fun!

    East Bay Child Development Center - Family focused care

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    Family focused care

    Trumpet Behavioral Health

    Trumpet Behavioral Health

    1.0(1 review)
    6.3 miEast Oakland

    Facility & Environment…read more If I were a parent looking for ABA services, I would choose a different center based on the physical environment alone. The clinic has experienced recurring maintenance issues, including HVAC failures, poor ventilation, insect problems, and cleanliness concerns. With windows that cannot be opened, odors often circulate throughout the building, and temporary solutions such as fans or air fresheners do not adequately address the underlying issues. Overall, the environment does not consistently feel clean, comfortable, or conducive to a therapeutic setting. As for the Children's Experience The center lacks a consistent daily structure. Although schedules exist, there is little organized programming such as music, group activities, arts and crafts, or movement breaks. Many children spend five to six hours rotating between the same small spaces and toys, which can lead to boredom and disengagement. Clinical Support While clients receive one-to-one RBT services, on-site clinical support appears limited. One clinical supervisor is expected to balance administrative responsibilities while supporting multiple staff, leaving RBTs feeling overwhelmed during challenging situations. Much of the remaining BCBA support is provided remotely, making real-time coaching difficult during active sessions. The mid-level support also appears inconsistent, with varying levels of confidence, communication, and de-escalation skills, resulting in uneven guidance for staff. Communication Staff often learn about schedule changes, client cancellations, or case removals from coworkers or after decisions have already been made instead of directly from the scheduling team, creating unnecessary uncertainty and instability. Case assignments also feel largely management-driven, with limited input from the RBT who is providing direct services. When staff express concerns about a client or family fit, the typical response is to continue the case with additional support rather than consider reassignment. However, when a family requests a different therapist, changes often occur immediately, sometimes leaving the RBT with reduced hours or an uncertain schedule. Overall, the communication style feels top-down rather than collaborative. Staff are expected to adapt to decisions that have already been made, with limited opportunity for input or discussion, contributing to frustration and high turnover. There is a common practice of using teams chats versus sending emails and including everyone in one email and streamlining it so the BT, caregiver, and BCBA were all on the same page. Final Thoughts For Parents: I would recommend looking elsewhere due to the facility concerns, limited on-site clinical support, inconsistent communication, and overall lack of transparency. For RBTs: The hourly pay may appear competitive, but gaps in schedule will be common, inefficient scheduling blocks due to scheduling policy and in consistent in hours can be frustrating. The company seems to have more active RBTS than clients that are active. For Mid-Levels: A setting with stronger BCBA mentorship and on-site collaboration would likely provide better opportunities for clinical growth and staff support. For BCBAs: I would also consider other opportunities. The communication style feels top-down with limited collaboration, and the combination of limited support, organizational challenges, and compensation that may not reflect the workload makes long-term retention difficult.

    From the owner: As a national autism treatment provider, Trumpet Behavioral Health offers valuable information,…read moresupport, and services to children with autism and their families. We serve as a reliable partner for parents affected by autism and pair children with therapists who truly believe in them. We're excited to offer this type of holistic, family-centered autism therapy in Oakland, CA.

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    Trumpet Behavioral Health
    Trumpet Behavioral Health
    Trumpet Behavioral Health

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    Social Potential - behavioranalysts - Updated July 2026

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