Do not know her name. She stayed late one night to look for…read morea package I sent through the mail. I just know that she was worried about that package until she came back to work. At 840 am, the same post office worker called me at home. I was almost in tears. She looked around that post office for 2 days and found that "special" package I mailed to my 90 year old mom from Washington state. Thank you so, so much!

If I had the option, I wouldn't give ANY stars after Saturday's interaction (or lack thereof) with…read morethis Olive Branch, MS. Post Office! I understand that they couldn't send out their carriers with the ice/snow on our streets this past week - and I don't have a problem with that. But the lack of communication, miscommunication, and failure to have the window open during the posted hours is irreprehensible, rude, and irresponsible. When I arrived at 11:50 AM, Saturday, January 31, 2026, the service window was closed, even though the posted Saturday hours was listed as 10:00 AM to 12:30 PM. There was 6 people in line in front of the service door and they informed me that they were trying to pick up their mail/packages as well. The lady at the front of the line (and 1 of the other gentlemen in line) informed the rest of us that they had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The lady at the front of the line would occasionally knock on the door and ring the buzzer on an alternating basis trying to get one of the ladies in the back (that we COULD SEE AND HEAR through the mail slots) to come to the door and allow us to receive our mail/packages or let us know how to go about doing so (or when). After approximately 15 to 30 minutes of knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots, one of the ladies finally come to the door and spoke to the woman at the front of the line basically telling her that she didn't have the authority to hand out mail to us. The lady at the front of the line informed her that she had called ahead and were told that as long as they arrived prior to 4:00 PM and had identification that showed their Olive Branch address they could retrieve their mail/packages. The USPS employee then told her she would have to check with a supervisor on the matter and that she would come back to let us know - in the 45+ minutes that I was in line she never returned to the door to do so, even though after about 10 minutes we resumed knocking on the door, ringing the buzzer, and pleading with the staff through the mail slots. No further communication from anyone in the back and no sign hung on the door or window stating whether or not we had any options. While I was there, we had people leave and others join us in line for the same reason - to pick up our mail/packages, but we never had less than 4 waiting in line. If any of the USPS employees had come out and talked to us or hung up a sign on the door stating they were currently unable to retrieve any mail or packages at that time (and if the person or persons that had been called earlier told customers the same message), I think all of us would have gone on about our day and followed up on this on Monday. Some of us might not have liked it (especially those that had called ahead and been told to come on in), but I think we would have understood and moved on instead of standing around wasting our time. Very unprofessional in my humble opinion.

If you are looking for a local Chamber that will help you promote your business and whose members…read morewill support you- the Olive Branch Chamber is the best one in the area! My business has been a member for almost 20 years. Chamber members are the friendliest and most supportive of each other. Join and be sure to participate in their activities- it will reap benefits!

Went in to donate 4 large crates of books on 6-26. Girl at the front desk was on point and found…read moresomeone who had answers.ended up dropping all for totes but had to wait till they offloaded the other 2 on Monday to pick totes up. Wry friendly from all the ladies. Good job.

The ladies that work there are very nice and very helpful! They are very patient and willing to…read moretake the time to help!

Decent library in Southaven, Mississippi that is located by the police department and city hall…read more The staff was friendly and it was good to be just in a library and remember the amount of time during my childhood that I spent in a library.

I love libraries. When we travel I like to visit local libraries as they need our support. This one…read moredid not disappoint. They have a summer reading program which gives away free books. It was also very easy to get a guest pass to use computer and print some documents I needed. They have a great used book section. Their book and dvd selection was extensive. Top it all off with a friendly staff and I give it 5 stars.

We recently moved to Olive Branch and had to transfer our license to MS. I made a couple visits…read moreand both interactions with an older gentleman and a lady were very pleasant and helpful...and even though I needed another piece of documentation they were kind and informative how I could get that information! BTW They seem to be less busy in the afternoons. Great experience!

There is a bit of a wait but that's more of a process problem then a people problem. Employees are…read morefriendly and mostly patient, they're the subject matter experts and we just come in once every 4 or 8 years so......

I have been unable to get the phone to ring at all. It's just busy on all lines. There's a ghost…read morethere named Anthony apparently who calls from the disconnected lines to speak with me and then asks me to call him back on that number. When I try, nothing but busy signals. Anthony, this joke is not funny. My taxes are seriously in compromise at this point. I tried to linking to the website through the link provided and it went to: Page Not Found. Error 404. Sorry, this page isn't available. Best of luck to anyone trying to call this office. Wow!! so I signed up with Facebook to post this review and it shows me from San Francisco. Not even close. LOL. What a joke, Anthony. So funny.

It's horrible, you get the big scary letter in the mail and you have to call these folks. Sadly,…read morethey don't seem to hire anyone at this office that speaks English. Everybody's accent is so thick that you can't understand them, and they don't even try to speak correctly. I'm sorry, but if you are speaking English worse than Mushmouth, you shouldn't be picking up the phone and answering it, and we as the taxpayers, shouldn't be paying you to pick up the phone if you can't speak English, or refuse to transfer you to someone that DOES speak English! Also, don't incorrectly give out information. Yes, you CAN record the phone calls. When you call the IRS, they say right off the bat, "All calls may be recorded" that gives us the right to record you as well! Even thought I wasn't recording, the completely rude freak-out on the phone you had was a joke, and wrong. It's OK though, you are just wasting more taxpayer money because now my court case has to be heard in front of the tax judge, all because you morons can't speak English well enough.