I spoke on the phone with MS. KORNEGAY a month ago. I live in Texas. The phone call was an hour…read morelong 3/23/2026. This is for her supervisor Ms. Danielle Wilson in Jamacia. NY 11431-5800. Because I wasn't able to get documents needed here at our San Antonio office, MS. KORNEGAY promised she would have documents to me in 7-11 days!!! It was pertinent ,time sensitive info needed for my mentally disabled son's AJL hearing. She put me on hold over 25 times because she needed time to look up info, kept saying hold on when I tried to ask something or give her specific info needed. She sounded incompetent or New. How hard is it to look up the following: Copies of notices sent to my son of overpayments, notices to appeal, that they say were denied, refusal for him to file the SSA-362 for hardship, inability to pay, bank name the overpayments went to, Copy of bank they say they garnished $25,000 and now saying he owes $51,000. Just got notice they are garnishing his disability pay in May in the amount of $890 for the next 5 yr, leaving him with just $680 a month to live on. His car was repossessed, he has no assets. He did not get any of the notices from SSA because his roommate had evicted him,withheld his mail and he was living in his car. I was unaware of any of this.He was diagnosed with severe schitsophrenic-Bi-polar disorder in 2008 was diagnosed by a personal pyschiatrist and a SS appointed pyschiatrist!and & is currently 100% worse, on 6 medications. Would ANY one of you employees who have children, family members you would want to be treated in this manner? THE SS SYSTEM does not care, I am 74 ,I've been to our local office 8 times since 2024, waiting hours when the PA system isnt working or screens with the nbr not working & it sickens me that my beloved 48 yr old son is like a zombie. I've already buried one son at age 33. As for MS. KORNEGAY, this review is for YOUR NEGLIGENCE ,lack of compassion, making promises, & commitments and not following through and you definitely should be fired from the SS TELESERVICE CENTER @ P.O. BOX 5800 Jamacia,NY I had every intention of writing a positive review and contact Ms. DANIELLE WILSON if you followed through with your promise of help. Sleep well KORNEGAY SS ,we are HUMANS, SUFFERRING, but not being heard or shown compassion. being treated like a nbr on your screen, next!!

I had made an appointment, unlike many others in the office, so my wait time was super short. The…read morewoman who helped me was awesome--friendly and efficient. I know most people don't have the best experience here, so I definitely felt lucky that mine was smooth and pleasant. That said, the overall vibe is very court-like. You go through security, take the elevator, then walk down a long hallway into a waiting room. From there, another hallway branches off into a bunch of small separate rooms--it's kind of creepy, not gonna lie lol.

I called the police last week to do a wellness check for my mother. The 2 officers that came were…read morekind and helpful. They took their time and checked, when they couldn't find her they called the supervisor for back up. Every officer that came was courteous and helpful! Thank you for your services!

Not long ago my wife got assaulted ( choked) by a neighbor who has been harassing me and my wife…read morefor going on most a year now who is also disable ( leg issues,) so just recently he choked her she got away came home and cried from fear following day he harrasses her and when she called 106 Oct they did nothing just to keep making reports like wtf I'm supposed to wait til he kills her ? I spoke to a detective and he just told me the same thing . I would never ever called them to assist in resolution. I'm 60 my wife 59 . I don't incite violence and trynna do the right thing but I am forced to defend my wife and myself at whatever cost necessary.

I have the displeasure of visiting the NYC dept of finance in flushing to pay some old tickets my…read morenephew failed to mention to me until I got the letter which said indirectly pay 2300 or else you will make the lives of the endless amount of illegal aliens who rely on hardworking American tax payers difficult. Make a long review shorter I was able to settle for much less after removing late fees and crazy surcharges. The place was crowded but my wait was less then an hour as the many windows had semi friendly clerks . My clerk who was a lady with too much makeup was professional and explained what I had to do to clear up my former nephews mess. Please folks avoid dealing with these city agencies unless it necessary and don't lend your car to anyone . 3 stars on my yelp meter and I wish I could make him a former relative.

This is the worst customer service office I have ever dealt with. I ran to the office and arrive at…read more4:39pm to provide my boyfriend with my ID and credit card. He was already inside with a ticket and arrived way before closing. I begged security to just let me in to give my boyfriend my ID so I could pay his parking tickets but she refused. I understand that there are business hours and rules but letting me in was not going to delay any process since my boyfriend was already inside with a ticket. The lack of professionalism and humanity that the head of the security was absolutely disgusting. Hopefully you never have to come this office.

Arriving a half hour before opening, I was taken by how many folks were already lined up,…read morefortunately I made an appointment. The tall thin black employee whom you will see upon entering might be tbe rudest person in a processional environment that ive ever witnessed in action. This individual really needs some career counseling as he'd be better suited having no contact with people in the office. I watched him bark at people, be dismissively rude, just a low class personality. However, the agent assigned to me upon being called to a specific room, was extremely helpful, kind and effective. Having come prepared with a mountain of paperwork, she calmly and patiently sifted through all of what I had with me. Upon completion, assured me that all files will be sent to the appropriate party for processing. Her five stars and that other guys one star brings the average to a total of three stars. See what a bad employee can do to hurt ones star rating? So unfortunate for all the others.

Ms Chu was very friendly and promised to mail a copy of my SS…read moreVery efficient Thank you Ms Chu

Believe the reviews. Only come here if ABSOLUTELY necessary. They make you take a ticket number but…read morethen choose numbers at random, not in order. People who came after you will be tended to first while they skip your number. If your number is 4018, they'll go from 4016 to 4019 and call you whenever they please. DO NOT COME HERE!!!!!!!!!

This department is pitiful no one in customer service picks up phone waiting hours on the phone for…read morean agent poor communication and service etc

The state of New York has alot to offer. Upstate New York offers tons of suburbs where you can…read morehike, travel, relax. Niagara falls is upstate and it is a site to see. There is plenty of places to go apple picking, hayrides, or just escape. The city life has alot to offer with its multiple restaurants and bars, Plenty of 24 hour restaurants, and the subway (MTA) runs all night, though not as frequent. It definitely is a site to see. There are many attractions from the Empire State Building, to the World Trade Center Memorial, to Rockefeller Center, and alot more. I highly recommend walking the Brooklyn Bridge and trying out NY style pizza that can be found all over yelp. Out east of the city is Long Island. There you will find many small gems of restaurants or shopping malls. The further you get out east, the more beautiful the beaches. Eventually you will hit the Hamptons where you will find delicious lobster rolls and amazing beaches. Further down are plenty of local vineyards where you can go on tours and taste the local wine, This is seasonal of course so check the calendars ahead of time.

Why does everyone who works at Workforce1 have an attitude problem? When it comes to…read moreprofessionalism for these workers, they don't have that at all. When even talking to one of their career advisors, they yell at you for saying "ok" disrespectfully. Hypocrites! Do not trust these people, because they would forget and come one late or a meeting they set up for YOU to come one time. What a complete joke of a company.

A dry spell of seven months in 2012 on the Unemployment Line, Queens Workforce1 did very little to…read morebenefit my job search. Albeit, their resume workshop and interview workshops at two and half hour each respectively did provide useful insight as I adjust my methods in this 2012 ailing rapid talespin economic decline state. The employers whom they recruit for are mostly industrial and transportation. The only great thing about this employment office is their computer resource facility for one hour of free internet usage including fax machine, copying, and phone calls which all must be job search related. Staff are RUDE and un-compasssionate as they process paperwork from job candidates like apathetic robots.