Our experience in leasing a luxury apartment here went well for the first year. However, as soon as…read moreManagement realized we would not be extending our lease past the second year, everything went south. From getting the AC fixed to holding our deposit money for several weeks after our early move-out date, the business operation here is sketchy and unprofessional. The maintenance team visited way too many times in attempts to fix the AC compressor in the span of a year but ended up not knowing what they were doing. We had to live in a supposedly luxury apartment without AC for over a year and beat the heat during the peak of summertime with just one standing fan that we bought and one portable AC offered by the apartment toward the end of our lease. Despite raising an issue about how a portable AC wouldn't be sufficient to cool down the entire unit that is 1200 sq ft. unit with 2 bd rooms, everyone brushed it off their shoulders. They kept insisting that a small AC unit installed by the window of our primary bedroom was strong enough to chill the entire unit across and even the second bd room, which sounds very unreasonable and shows how uncaring people are. When submitting service requests through the login portal, we were not met with a solution in a satisfactory manner. When reaching out over the phone and via email to speak directly with the leasing office manager, we were given several runarounds saying she was in meetings and couldn't come to the phone. (Yup, she was in a meeting every single time I tried to reach!) Emails went unanswered until we decided to walk up to the concierge in person demanding to speak with the manager there and then to yet again bring up the inconvenience we were put through after spending a hefty amount on the rent. Another thing about not having a functional cooling system is that flies kept entering the room from the vents. It's way too filthy to have this happen to a new luxury apartment building without a trash chute. Overall, any future residents who are considering leasing here should watch out for all the red flags mentioned above. As for now, we're still looking forward to our earnest deposit $ and how much of it would be refunded. More updates to come, as I have told the leasing office several times that we left the room in the condition we were handed over at the time of moving in. Not a single nail hole/ paint chip on the wall can be found as we took care of the room as our own throughout the two-year lease.

UPDATE: The silverfish are still alive and well throughout my floor (hallways and living space)…read moredespite their attempted "treatments." Once I go a month without seeing one, I will take this review down.

Dwell served its temporary purpose for me, but once you're back on your feet, I'd suggest looking…read moreelsewhere. I appreciate that I was able to find availability so quickly, that a garage (detached but indoor hallway) could be rented, that it felt relatively safe (new/updated mgmt was even installing cameras before I left), and that management/maintenance always remained polite - hence the additional star. But the name "luxury" is false. I've lived in a cockroach motel in Philly and in a shared 6-person dorm room in NYC, and despite those expected pitfalls, those places had less maintenance and noise issues than Dwell. There was brown sticky fluid dripping from the window after heavy rain, near my only expensive item in the apartment; it took three separate leaks to finally fix it. Said window faced the garbage area, and the best advice, if you're going to live at Dwell: avoid any of the units anywhere near the garbage (I asked the leasing person before signing, but she said she was just filling in so she had no idea if garbage was an issue...). I complained multiple times, to the garbage/recycling companies, to management, to maintenance, even to the police (not 911) because my complaints were ignored by the preceding and because it is illegal to pick up trash before 7 AM in Cherry Hill due to noise ordinances. 3x/wk, especially Saturday @ 5-6 AM, it would sound like cars repeatedly crashing into each other because of the truck banging the metal canisters while flashing their lights, beeping while reversing. It took 3 months of constant complaints and no sleep before they finally showed up at 7:01 AM. Then the trash compactor decided to die, so now there's 30-60 seconds of loud scraping metal noises, at random, not even at a set time, usually 10-15x throughout the night. If it rained or got a little windy, that would set off the trash compactor. I repeatedly asked someone to do the equivalent of "WD40," and for about 24-48 hours, sometimes it worked. But for the last 2 months of my sentence, I gave up. And the smell. Keep that window and door closed because on a hot summer day, guaranteed you'll be met with the rotting stench of a dead corpse when you walk outside. I told them that the fridge/freezer doors didn't always close consistently. They fixed the fridge one but said nothing was wrong with the freezer one, so I often came home to my freezer food being partially defrosted (I only noticed because there'd be a puddle of water on the floor). I also told them that there was some resistance when trying to turn my front door key, that I had to lift up the door to re-align the bolt before I could turn and open. They replied that this was how the door worked, a pull-close mechanism. Months later, the key broke off in the lock because of constant bending...fortunately, I figured this would happen eventually and pulled it out before it broke completely, and the front office was still open. The door was clearly not aligned...so apparently, it's not normal to have to use 2 hands to open and close a door by lifting it. The electricity bill is HIGH, at least $100/month during the summer. And my wi-fi kept dropping (Comcast couldn't figure out why other than maybe some wall interference, even bought a new router which works totally fine now in a new place). The garage is small; I could not open my car door fully to get out. The bugs. So many bugs. The cockroach motel at least consistently just had cockroaches. At Dwell, there was a new type of bug every other day. After multiple complaints, management would send an exterminator to spray some liquid and put down some glue traps...but that did nothing. So on my own dime, I bought cans of Raid, bug bombs, fruit fly traps, an electric bug zapper, more glue traps - and the results were still horrifying. There was a spider in my dishwashing glove, something fell on my head once, and I had to wait a solid minute for the spider to get off my door handle before I could open it. I overheard another gentleman complaining about "fleas," but he didn't own any pets, so management corrected him and said those were just gnats, tis the season, exterminator coming soon... But the last straw was despite all the above, after 11 months, they raised rent by 4.4%, which falls into the standard 3-5% but I asked them to reconsider given the issues. If they'd shaved down to 3%, I might have been lazy enough to stay, but they gave a flat no. Fortunately, this time, I had the opportunity to leisurely look elsewhere. Now I'm paying less for rent, completely refurbished despite more recent building, fireplace, key fob (no more broken keys), attached garage (can open BOTH car doors), $30/month for electric even in summer, wifi that works, better amenities, even safer community, more convenient location (instead of revving from 0-50 to turn right onto a highway during rush hour), minimal bugs, with absolutely no noise (other than crickets) or smell (other than grass).

I am still at Dwell and still very happy here. It's a very safe place to live and a great…read morecommunity. The grounds are always taken care of and family and friends are always safe at all times of the day when they come to visit. They have the fenced in dog park which is great for my friends dog with a lab and have the water fountains for a smaller or bigger dogs.

If "YOU" and/or someone "YOU" know are looking for a great place to live give Annette Budd a call…read moreat Woodview at Marlton a call @ 856-983-6800 she's ABSOLUTELY AMAZING, WELCOMING, FRIENDLY and the property is AWESOME!!!!! YES!!!! When Annette opened the fridge to offer us a beverage and snack I was in LOVE from that moment and on !!! Check them out for yourself!!!! Thank you Annette for a great tour at Woodview at Marlton Apartments !!!!!

I applied at the beginning of the month and was called 48 hours later saying I was approved for the…read moreapartment, I was walk through step by step of the process did the security deposit and set up a day for me to get the keys 3 days before I get the keys I'm told the manager has the application then I'm advised the application was denied after calling everywhere and cancelling service for the 1st

If I could give zero stars, I would…read more This apartment complex has been one of the most disappointing living experiences I've ever had. The management is unresponsive, unprofessional, and honestly doesn't seem to care about the residents at all. Maintenance requests either go ignored or take forever to be completed, and when they finally do show up, the "repairs" are quick patches that don't actually fix the problem. The appliances are outdated and barely function. Expect leaky faucets, constantly broken washers/dryers, and kitchen appliances that feel like they belong in a thrift store. For the rent they charge, it's unacceptable. Cleanliness is another huge issue. The hallways and common areas are consistently dirty, and the trash situation is terrible. Many tenants leave garbage in the wrong places, and management does nothing about it. It creates an unpleasant and messy environment that makes the entire complex feel neglected. Overall, between the lack of care from management, the poor condition of the units, and the messy, noisy tenants, I would not recommend this place to anyone. Save yourself the stress and look elsewhere--there are far better options in the area for the same (or even less) rent. I will be canceling my lease early I can't imagine keeping my children here any longer

I've lived here for a few years and have seen such great improvement in the community! From the…read moreamenities, grounds, landscaping, and even the renovations they've made to a lot of the units. It's also very quiet. I hardly ever hear any noise inside my apartment, which is an added plus. One thing I love the most about living here is the staff. From living here for so long, I've really come to know the ladies in the office but overall, the staff is very friendly, considerate, and helpful! Aside from my personal dislike for moving, I can honestly say I don't see myself moving anytime soon!

We lived here for just over a year and had a decent experience. We liked the lake and watching the…read moreheron come and go. We liked that the townhouse was 2 floors and had a 1/2 bathroom downstairs for guests. There was a good size kitchen and living room on the bottom floor and our primary bedroom and laundry room were upstairs. They only had a few amenities such as gated parking, the clubhouse, the outside grills, and the gym. The units were somewhat updated, but all the cabinets needed to be replaced as well as both our washer, dryer, and carpet in our specific unit. The maintenance man, Rich, was the best part! He would fix any issues within a day and was always very friendly and helpful. We originally had loud neighbors for the first six months and you could hear everything since the walls are so thin. There were also issues with parking most nights. I would get home at 8pm and all of the spots in the whole community would be taken. There were multiple days when I would have to park in a guest spot outside of the clubhouse. The gates were broken constantly, which was frustrating since anyone could drive in and out of the community. There were also many issues with the rental fees being entered incorrectly. I would have to call pretty much every other month to have something changed since it was inputted wrong. It was a decent place to live for the short term.

May 22 2021 update. Overall it is an ok place to live. It could be muched improved with…read morelandscaping and parking. Be extremely careful with having a garage vs not. The people with garages rule the roost. They have the ability to park anywhere, which includes "open" area parking. Many do park in the open spaces, that causes a shortage and inconvenience for others. Maintenance is excellent.

Robin Apartments has been my landlord coming up on 9 years. I can only say nice things about them…read more The maintenance staff is friendly and top notch. Management is friendly and very efficient. My kitty cat, Zelda, likes it here too. I can pretty much walk to a lot of places and there's bus stops a block away in either direction. Trader Joe's is less than two blocks away and Aldi is about a one mile walk. I can have packages shipped to the office so I know they're safe. Many have said that Mr Robin is the nicest landlord in the city and I believe that to be true.

I had a great experience with Robin Apartments. The staff and management are accessible, friendly,…read morequick to respond, and always true to their word. Very reasonable, transparent, and attentive, and they take excellent care of their properties. Furthermore, the apartment I rented from them in 19103 was very reasonably priced and well maintained. They're a family business with real heart for what they do, and it shows. I cannot recommend them enough!

I am moving out soon. I have been at Towers for over 4 years…read more The good: Maintenance; always fast and on point. Great group. Those who clean do the best job also. Very clean building. The Office: Other than one time when one person didn't believe me with something that was very true, they are responsive and helpful. They don't control rent prices. It's a multi million dollar company. I love the amenities like the pool, rooms with TVs and pool tables, the gym and the assigned spots. I love that it's one price for everything except WiFi/cable. I had an apartment on the 12th floor overlooking the Philly skyline. Gorgeous. I will miss that so much. New Laundry room has more perks. The not as good. Old building: the air does not always blow well. Stuff breaks and unless the building is torn down, it can be a pain in the a$$. 95 percent of the neighbors are great people. You have some who are low class garbage who blast music, don't pick up after their dogs, an occasional graffiti on the elevator (fortunately removed very quickly) and people who will take up all the washers and dryers at once. I call them selfish trash. I did say something about someone on my floor who blasts music without caring about anyone but himself but nothing has changed. I wish they had patrols going around the parking lots. The bathrooms have no windows nor fans. I believe the building and my apartment has mold. The carpets should all be ripped out and replaced with floor. Carpets unless brand new are gross. Rents are raised way too high. 50 percent in 4 years. Why do people who don't have cars have to pay for a parking spot? Pretty decent place unless you get next to a selfish person

My girlfriend and I lived here for 10 years. In the beginning, it was actually nice. There was a…read moregreeter at the door, the office staff was friendly, and the property was owned by Morgan Properties at the time. Over the years, you could clearly tell the focus changed -- they stopped caring about residents and only cared about the money. The office staff became rude, phone calls were handled poorly, and they constantly changed employees. Hot water was shut off often, so expect that. The central air system is outdated and constantly breaks down. A few years ago, we went the entire month of July -- one of the hottest months -- without central air. They gave residents one window unit with no rent credit, then later gave two units then the power kept going out. There is also a serious rodent problem. On top of that, our roof leaked, and at one point someone else's toilet water came up through our kitchen sink. Now there's a new management company (I believe they're called Premier), and somehow they're even worse than Morgan Properties. After a snowstorm, the streets were barely touched and left in terrible condition. The staff doesn't care because they don't live here -- and honestly, why would they? This place is a dump. Our lease just ended and we bought a new home, thank God. Please do yourself a favor and do not live here. They let anyone live here now, and the conditions keep getting worse. This building should honestly be shut down.

this place is mice infested. I trapped 6 mice in the span of 3 days. my apartment was clean as I…read morewas preparing to bring a newborn home. rent is too high for gross conditions. they will send an exterminator out but I couldn't deal with the mice. it was DISGUSTING they would just run freely. I had never lived like this and I noticed when I left, all my neighbors had cats. I didn't even spend 2 years here. amenities are nice tho!

Unprofessional, Rude Staff Met by very unprofessional, rude…read morestaff who didn't even bother giving me her name. This after an unexpected cancellation of the showing the less than 24 hours before. When I asked why over the phone , she stactedI don't know what to tell you'. Then, I was left to wander the model by myself while she went back to her office. Not an attitude that screams 'welcome or come live here'. Based on this experience I would recommend that you continue your search elsewhere where. I am.

All the staff at The Grand are superior and exceptional…read more One of the maintenance team members (SHAWN) has been so exceptional with all my maintenance requests. Shawn is a superior number #1 employee and he should be recognized for all his hard work at The Grand. Shawn is a highly dedicated hard working employee. He always gets the job done accurately and professionally. Please keep Shawn in the East Tower of "The Grand". His professionalism is the ultimate best. Thank you Shawn and I look forward to seeing you here at "THE GRAND" for many more years.

Everything. Hot tub doesn't work infinity pool doesn't work elevators are frequently breaking down…read moreincluding as we speak now if you press the elevator button too hard it might break according to a note tape to the wall.