Sergio, our driver, went above and beyond for our group! Went to a couple wineries and traveled…read morewith an infant, he was so helpful even helping me get my stroller ready for each place! If I'm ever in need of transportation services again, I'm definitely using Elite Transportation! Cost was the best in the area.

We had the best time having a driver for our wine tasting day! Our driver Cory arrived on time and…read moredrove us to 4 different wineries. We had such a great time knowing we didn't have to worry about driving after drinking wine all day. Highly recommended using elite excursions.

Honestly thought this place was shut down, they cancelled on me 3 days before my bday party…read morepromised me a free bus ride and then ghosted :(

Gillibus canceled my event less than a week beforehand, after I had booked it 5 months in advance…read more Didn't explain why. I wouldn't recommend working with Gillibus.

Groome Transportation makes getting from SFO/OAK to Santa Rosa pretty straightforward and easy to…read morenavigate, especially if you don't want to deal with renting a car or driving out of the city yourself. The trip is always on the longer side with all the stops, so just plan for that going in...it's not the fastest ride, but it is simple and stress free. Everything is pretty organized and boarding is smooth, which makes the whole process easy. Only real downside on my recent trip is that there was no AC, which definitely made the longer ride feel way warmer and stuffy than ideal. The busses are showing some slight wear and tear but they aren't completely run down. I've never really had major complaints. Overall solid 7/10. A good no frills option to get to and from the airport to wine country.

I have had very possible experiences and some very negative experiences with Sonoma County Groome…read moretransportation to SFO. Unfortunately my last trip was definitely did not highlight their best. After a long return with multiple flights from Europe, my luggage was removed from the bus at an earlier stop. The bag was removed in Petaluma which is a break stop and no one noticed it was not claimed. When we arrived at my stop, the driver acknowledged the luggage was removed too early. After a 20 hours travel day, my choices to retrieve my luggage was to drive back down to Petaluma, wait 1+ hours for the next bus (9:45 pm), or drive to Petaluma the next day (we live 60 minutes from Petaluma). Their mistake equals my problem. A "sorry" doesn't make up for my inconvenience.

You guys have the worst transit system by far Im not sure If I have to tell you in person or yelp…read moreis sufficient you can let me know

Terrible transit. All drivers are extremely rude. If something happens and you complain directly to…read morePetaluma Transit they just ignore you or make false claims that they already spoke with you over the phone (I have NEVER called them and told them as much, but they insisted that they had talked with me. Again, I have NEVER called them and they were outright calling me a lair when I pointed this out to them)

We had an amazing time with Lisa, our driver! She took care of us from start to finish and was such…read morea pleasure to ride with! She made sure to work with our schedule, was flexible with changes, and even offered to assist in improving our itinerary by picking us up sandwiches for lunch and McDonalds when we requested it! We thoroughly appreciated this service which removed all stress for our day in Napa/Sonoma, and we will definitely be requesting Lisa's service in the future.

Think no more! These guys are the best. Party bus was so…read moremuch fun i cant wait for my next event. Thank you

John is soo amazing! Took care of our whole bachelorette group!…read more The limousine bus is super comfy and clean! The AC is great. He had water and ice ready for us. When we needed more stuff during our day, he would go pick it up for us! When we needed a photographer, he was there! Honestly, the best service ever! Thank you John!!

Used for senior prom, 9 teenagers. Annie was friendly and knowledgeable at scheduling, paperwork…read morecame through as told, answered all my questions and concerns. Wonderful customer service! Lisa, the driver was prompt and on time, took the kids to their requested food places, very easy going. Will definitely use this company again in the future!

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

We were on a time crunch to find a replacement for two 56 passenger buses since the bus company I…read morereserved increased the price last minute. Being the Mother of the Bride, I was frantic to find another company. I wasn't going to let the other company cornered me with a higher rate. I looked on Yelp and found Royal Coach. Boy was I happy! They were so professional and friendly. They even did a test drive to the wedding site to make sure there was enough space to turn the buses around and where to park them. It was seamlessly working with Royal Coach!! I didn't ride the buses but I've heard from our guests!! They were so surprised to see a huge "greyhound" bus vs a typical shuttle bus. They reported the inside was cleaned and seats were comfortable. They were very impressed! I was impressed as I saw the buses driving down the hill to the wedding. It was so magnificently beautiful like being in a movie. Lol When guests were unloading, they looked like celebrities!! Thank you Royal Coach for impressing our guests on 9.23.2023 wedding at Stemple Creek!! We heard nothing but great things about your services!

Do not use Royal Coach. These guys are crooks. I put down $1500 dollars to reserve a bus when…read moreCovid hit. They just closed up shop. I could not get in touch with anyone. No one on the phone and no response from many emails. They stole my $1500 dollars. I repeat do not use these guys.