Honestly I gave up the idea of finding my happily after mattress, until I walked into the Last…read moreChance Mattress Store. Right from the beginning great vibes, great selection, great service & honesty, even great parking.. I found my perfect mattress Ethos firm Organic & it has been Heaven ever since. So very happy. Thank you so very much From Cornelia

Hector was very attentive my needs. Told him the price point and he showed me 5 different options…read more Great selection with many choices. Found exactly what I was looking for and was given a great price. The bed was delivered the following day & they picked up my old one. I would definitely recommend them for your next bed.

My review is solely based on my experience while shopping for a new mattress, I have not had my…read moremattress delivered yet so cannot speak for it so far. Let me start off by saying the last 5 years I've gone through 3 mattresses due to lack of knowledge on what to buy and trial and error, too firm, to soft etc... after the last 6 months of waking up every night tossing and turning I decided it's time to try once more! I have a mattress that is too soft for me. Although it was recommended by the last mattress store I went to for my size body and positions I prefer to sleep in but I've come to realize i prefer more support over cushion. I came here on a Thursday Morning and parked my car 10 minutes before they opened that's how desperate I was to find a winner lol. Morning hours were perfect for me because I had the entire store to myself to search for a mattress, lay on them and really get a feel for each one I tried to lay on. I was greeted by Nicole and my husband and I were able to look around before we took a Bedmatch test. Nicole was very knowledgeable and patient with us and I appreciated her time with us. We did not feel rushed, I didn't feel like she tried to sell us any mattress, and she allowed us to walk back and forth between two mattresses a ridiculous amount of times. Although I know they can't fully pick out a mattress specifically for us I trusted her recommendations because I felt like she really understood what we needed. We just missed a sale but she was willing to work with us which was also helpful. I feel like we purchased a quality mattress and I am excited to experience a night on my new mattress and overall extremely grateful for the time and attention she put into making our experience pleasant. Great customer service, knowledgeable on products, and professionalism. I definitely recommend visiting this location if searching for a new mattress. I'm keeping my fingers crossed that I can finally say I enjoy my mattress and catch up on some much needed rest soon!

Very professional, on time and friendly. Love that they are a local, family owned business! Great…read moreprices too!

My husband found this furniture store on Google and we are thankful he did. We were looking for a…read moresectional sofa. We first went to a larger chain furniture store and found a sectional we liked, but the reviews for the company overall were terrible with the quality of the product and delivery. We couldn't fathom spending a decent amount on something that wouldn't last. We visited Caravana on Memorial Day and were pleased that they were offering a 20% sale. Wendy assisted us with selecting a sectional. It wasn't in the showroom but we were able to order it from their catalog. We also fell in love in with a bookshelf and coffee table and purchased that in addition to the sofa. They offer free delivery and set up within a 20 mile radius, which is unheard of at any other furniture store. Moises and his associate did a wonderful job with the delivery. Unfortunately our coffee table ended up having some water damage prior to delivery when it was stored in the warehouse. I emailed some photos of the defect and Moises answered promptly (on a Sunday!). He came back a few days later to replace the table, hassle free. We highly recommend shopping here. They are a family run business and have that personal touch only local places have. They offer a nice selection at reasonable prices and have excellent customer service.

Was in need of a couch and saw this spot has high ratings. Service was on point and finding an…read moreaffordable couch was easy-peasy. Delivery was super smooth and quick. Definitely will shop here when I'm ready for more pieces!

The bed post is a one stop shop!!…read more A great selection, and even better than that the best service ever. The bed post is privately owned, Joe takes great care of his customers, and goes above and beyond.

After doing my research and shopping around for a new mattress I decided to go with the Bed post…read moreand couldn't be happier! Not just a high quality mattress at a great price but the service is top notch! I didn't know exactly what I was looking for but a gentleman by the name of Joe was able to get me pointed in the right direction! Definitely earned my business and a lifelong customer

Great experience working with Travis in order to make a well informed decision as to the mattresses…read morewe need. He was patient, professional, friendly, and very knowledgeable!! Highly recommend this store for your bedding needs!!

My Experience With Mattress Firm -- Buyer Beware…read more Let me tell you where this nightmare began. On May 23, 2026, I went to Mattress Firm in Lakewood, California, because I was ready to replace my 17-year-old mattress. I wanted a specific mattress and adjustable base. Initially, the salesman seemed almost uninterested. There was no aggressive sales pitch or pressure to buy the most expensive option. He let me look around and choose what I wanted. I was told delivery could potentially be within 24-48 hours. I decided to shop around first, but eventually contacted the salesman by phone, and he placed my order around May 25. That's when the experience changed. Based on his recommendation, I applied for a Mattress Firm credit card and was approved. I placed the order and was initially led to believe delivery would be within the 24-48-hour timeframe I had been told. Then, after applying for their credit card and placing the order, I was suddenly told I would have to wait until June 28. I was extremely frustrated. Had I been told upfront about a month-long wait, I could have made a different decision. Instead, it felt like I was given one set of expectations to make the purchase, only to have the rules change afterward. At that point, I had already applied for the credit card and placed the order, so I decided to wait. June 28 came and went. No mattress. No delivery. No meaningful communication. I contacted the store, but the employees were of very little help. They either didn't know what was happening, couldn't provide answers, or couldn't get basic information about an order they had sold me. At my assistant's recommendation, she contacted several other Mattress Firm locations. Amazingly, those stores provided more information than the store where I purchased the mattress. I was told the mattress had reportedly been out of stock for months, availability was hit-or-miss, and inventory was first-come, first-served. I was told Mattress Firm would contact me once it became available. Sure enough, on July 5, I was contacted and given a July 8 delivery date. Guess what happened? July 8 came and went, as did July 12. No mattress. No meaningful communication. This cycle continued several more times. Eventually, nearly two months after placing my order, the mattress was finally delivered. You would think that would be the end of the story. It wasn't. ONE DAY after receiving the mattress, I had to make a warranty claim. The retention bar at the base of the bed, which is supposed to keep the mattress from sliding forward, doesn't properly work. It continuously pops off. So now I'm dealing with another appointment for Mattress Firm to send someone out to inspect the problem. Another frustration: the people they sent out apparently had very limited English and didn't seem to understand why they were at my home or what they were supposed to inspect. At this point, I've had enough. I've spent more than two months trying to get someone at the management level to address these problems. I repeatedly tried to reach the district manager, but nobody could seem to get me in contact with him. Eventually, the district manager, Manny, finally returned my call. He apologized for being unavailable for the previous two weeks. I explained that he should consider himself fortunate that I happened to be in the middle of a meeting when he called, because after spending two months trying to reach him, hearing that he had simply been "out of the loop" for two weeks was incredibly frustrating. Two weeks? I've been trying to reach you for two months. That's not management. That's a complete failure of communication and accountability. What bothers me most isn't simply that the mattress was delayed. Things happen. Inventory problems happen. Deliveries get delayed. What I cannot accept is the constant lack of communication, conflicting information, excuses, and inability to take responsibility. Every time I needed an answer, I had to chase someone down. Every date I received came and went. Every person I spoke to seemed to know less than the person before them. And when I finally tried to escalate the situation, it took months to get someone in management to return my call. So, buyer beware. Maybe other people have had different experiences with Mattress Firm. But based on MY experience, this will be my first and only purchase from Mattress Firm. I have no confidence in the information I'm given and don't feel comfortable spending money with a company when I have to question whether what I'm being told is true. Imagine spending several thousand dollars on a mattress and adjustable base, waiting nearly two months to receive it, and then discovering the adjustable base doesn't properly work. The product may eventually show up. Customer service, communication, accountability, and management should show up too. Unfortunately, in my experience with Mattress Firm, those were the things consistently missing.

Sales person did not fully explain the new mattress that was developed recently…read more I paid a restock fee for his failure. Another employee said- well, you bought it, didnt you? No real consideration. No easy and brief conversation with original person. No empathy. Are they aware boomers have the money? Young folks have cards to use. One lady took me around a second time to look. She was wonderful. Thank you, Andrea. I believe that was her name. No business cards offered. Treat people like you want to be treated. Use simple descriptions. Walk your talk! Delivery people nice. Instore folks, not really ready to educate others in a simple manner. I finally bought a purple mattress- excellent for arthritis- but $2400. ! Personal service and real basic information is in form of booklet on bottom of most samples on floor. Not pointed out to be until third visit.

Thank you Steve! My…read moreold mattress had seen better days and I headed over to Mattress Firm to shop. I went in, was greeted promptly and Steve and I spoke about my existing mattress, my sleep style and what went wrong with my last purchase experience. No high pressure, no "add ons" to protect the warranty or other tactics to make you spend more than you need to. (Like what I experienced the last time at a local well known competitor). Go by and check them out. Worth the time and money.

Dhaval was very helpful, knowledgeable, and patient. He helped me explore various mattresses as I…read moreneeded to return my recent purchase (it wasn't firm enough). I ended up getting a nice upgrade and a great deal.

Great customer service! The manager Jose is so kind and friendly. Helps you pick out the right…read moremattress and gives you the BEST prices. Jose also made sure that I get my mattress delivered as soon as possible! He also arranged special delivery and installation for me. Always tries to make his customers happy! :) This is the #1 place to buy your next mattress! They have a wide selection, including Tempur Pedic. Jose's phone number 562-473-4855

This is by far the BEST mattress on the market. And this location has the BEST store consultant,…read moreDOUG! If you don't get him when walking in, I would suggest getting an appointment with him. He was so honest, helpful, knowledgeable and friendly!!! I have a fracture in my spine and after 2 cheaper beds that were creating problems in both my husband and my back, we decided to take the plunge for a luxury mattress. My family has been buying these beds since I was little. My parents have a 35 year old latex mattress from here that they say is as comfortable as the day they bought it.. 35 years!! That is wild. They have all different types from very reasonably priced to a bit more expensive. The quality speaks for itself. They take pride in their workmanship and are a very honest company that takes care of their customers. Thank you Doug for such an amazing experience. You made the process as smooth as possible. And thank you Custom Comfort for creating the best bed of all time!

We had a great experience with Doug. We came around July 4th weekend & the store offered great…read moredeals. The employees are patient, respectful, knowledgeable & helpful. We got a cal king bed that had 2 mattresses with adjustables.

The oldest local appliance superstore chain in Southern California (13 locations), this Long Beach…read moreshowroom (located in the Marina Pacifica Mall) has stocked appliances, both in the medium range to highest end brands. We were greeted promptly, personally directed to the two sections that contained the pieces that we were looking for, and left alone once our questions were answered. The place is very large, with a lot of custom built-ins to ignite ideas about a remodel if one wants to start first with appliances as the center.

Wow, the experience I had shopping here was phenomenal! Craig was such a huge help in getting the…read moreperfect mattress. He is so professional, friendly, knowledgeable and aims to please his customers. He made the experience easy and pleasant for us. Out of all the stores I went to, I definitely had the best experience here all thanks to Craig! They have a good variety of mattresses, appliances and more at fair prices. I would definitely come back for future purchases.

I'm happily writing this review from my comfy bed! We have had a wonderful experience with this…read morestore and the company. Chris helped us find the right bed within our budget with a deal that included sheets and pillows. He understood it was a major purchase so we didn't feel any pressure to buy if we weren't ready. He even remembered me mentioning that my dad has a Sleep Number, looked up his account, and credited him with rewards for his recommendation. The delivery experience was stress free, too! We live in an active elevator building with "windows" of quiet moments. I requested a particular 2 hour time frame to make it easier to access the elevator and Juan and Joaquima respected that. They also assured me that they've "seen it all" when I was concerned about the size of the elevators. Everything went smoothly and efficiently! Looking forward to many years of happy sleeping!

Purchased a sleep by number bed because they advertised side sleeping pressure points relief and…read moredual controls. With 100 night free trial -- whats to lose? We found little pressure relief and returned the bed after 42 nights. They charged us tax and shipping x2. Our free trail cost $552.00.