I have been going to this practice for over thirty years and janice bird delivered my daughter…read moretwenty eight years ago. I go every year for my annual exam. Religiously. Some years I've gone more times if I've had particular issues. This year I showed up for my annual exam at approximately 4:15 PM. I thought my appointment was at 4:20 PM but in fact, it was at 4 PM. I was refused care and told that I needed to reschedule, because I was 5 minutes beyond the 10 minute rule... In other words, if you're 10 minutes late, you must reschedule. The waiting room was not packed and I offered to wait. I explained to the receptionist that this was the second reschedule for this annual exam. Still, she would not go ask the doctor and insisted that I reschedule. After 30 years of loyalty, this is a very frustrating treatment. So I will no longer be a patient at Women OB GYN. Traci Miller

I had a miscarriage this year and the way this practice handled it left the experience so much more…read moretraumatizing than it already was. I couldn't get consistent information from anyone, I wasn't allowed to see a doctor, and sometimes I couldn't even get someone to pick up the phone. If this is your first pregnancy, I would advise you go elsewhere. I knew something was wrong so I called the office to try and be seen sooner than the 10-week appointment I was scheduled for. They would not let me see a doctor before 10 weeks (only the NP), and told me they couldn't fit me in any sooner for an ultrasound. When you call, you can only talk to reception or the nurse on call - they never let you message or speak with an actual doctor. They're also on a rotation, so you aren't assigned to any one doctor, and the doctor on call will consult with the nurse, but they really aren't familiar with you at all. They said I was probably fine and should call back if the bleeding was accompanied with cramps. The bleeding was getting a lot worse so when I called again, a different doctor advised that I definitely shouldn't go to the ER because I would just get sick, but they still wouldn't let me come in to see a doctor...I was still told to just wait and see what happens. When cramps started happening, I called again and this time a different doctor was on call who told the nurse to refer me to a third party for an ultrasound and started tested my hcg levels. The hcg results came in over night, and the nurse told me someone would call me first thing to discuss. I saw the results and knew they weren't right, but I wanted to speak to a doctor to confirm. No one called. After an hour of the practice being open, I called and was on hold for an HOUR. Finally, the nurse picked up and told me very bluntly that it was not a viable pregnancy and that I was having a miscarriage and there's nothing I can do. I asked what I should do and whether I should go to the ultrasound later that day, and the nurse said "that's really up to you. I can see if the doctor can call you today if you want?" Obviously, yes. When the doctor calls me 20 minutes later (this is the first time I've ever spoken with a doctor here), she starts by saying "so what's going on?" As if she hadn't even read my chart. I explain the situation and that I'm having a miscarriage, per the nurse. The doctor proceeds to say "why would you say that? I don't think that's true, we don't know that based on these numbers. You should definitely go to the ultrasound. I don't know why the nurse would tell you that". I still was not able to make an appointment to see a doctor. There was a heartbeat at the ultrasound, but later that night I passed tissue and only when I sent a picture of the tissue did the office finally make an appointment for me on Monday. I had to wait all weekend, and then on Monday it was confirmed I had a miscarriage. Everyone at the practice just kept telling me how common a miscarriage is and how there's nothing you can do to prevent it so we just have to wait and see. That's fine, but I am a paying patient at the practice who deserves care. I'm bleeding and in pain, and no one would see me or talk to me. I understand there's maybe nothing you can do to stop it, but I have no idea what's going on and I have questions about what's happening to me that no one would take the time to answer. Because of the rotation of doctors, there is also no continuity of care. Maybe if you have a straightforward pregnancy this practice would be okay, but they made me feel so alone and uncared for.

Dr. Sweitzer's office is horribly mismanaged and billing practices appear to be equally mismanaged…read more The care provided here is mediocre at best as well. Lack of follow up after several visits is expected. I had to call numerous times for results of blood work several weeks after it had been taken only to be quite literally told I was forgotten about. The office manager Tracy Maddox is easily the least pleasant individual in the entire office. Please go seek quality care elsewhere.

Office staff is professional, the nurses who work for her are very helpful, and Dr. Sweitzer is the…read morebest GYN I've ever met with. She actually sat down after the exam and talked to me and then asked if I had another of questions. Cannot recommend her more!

I am truly shocked by the reviews of Chesapeake Women's Care.. I was recommended this practice by…read moreseveral neighbors in addition to my primary care physician. I wasn't sure who I wanted to go to, so I've seen several doctors for both OB and GYN. During my recent OB visits, I have thoroughly enjoyed working with Dr. Penn and Dr. Shuja. They are so thorough, answering all of my (many) questions during my first pregnancy and are always friendly and taking their time. I have not felt rushed by either of them at any time. I also have had Dr. Keith who I like as well. I don't love the hours, as I wish there were some longer hours to accommodate appointments outside of typical working hours but this is usually hard to find. My biggest complaint is that during COVID, they need to better communicate when their policy changes for visitors (during pregnancy appointments) as there have been times that my husband was allowed and he missed appointments or he took off work to come with me and then ended up not being allowed. It is essential that Chesapeake Women's Care finds a way to communicate this- through text, email, etc in appointment reminders with the policies constantly changing. The office staff is always friendly and helpful.

As a patient at Chesapeake Womens Care for 30+ years, I was shocked and dismayed by the OM…read moretreatment of me this morning. The receptionist was lovely and I'm sure embarrassed by the callous treatment I received. Another patient was shocked. My appointment was cancelled as I stood at the reception desk, after driving 40 minutes to Annapolis, because I have Medicare (with a secondary). The OM smugly just said we can't see you. No option to even see if I would private pay. The owners need to do something with her. She is a terrible representative to the practice. Also by the time I got home - my portal access had no record of my appointment today nor did I have the ability to reach out to Crystal to express my dismay -- coincidence? I think not. I am also concerned that I was never contacted to let me know that I was no longer welcome as a patient - it's not as if they didn't know I was turning Medicare eligible. Never heard of email? Automatic phone messages? I have never had a problem with the practitioners, and I understand that insurance and financial issues aren't their thing - but they should be concerned that their patients are being treated so disrespectively - without cause - that they are coming to Yelp to let future patients know. And if you are turning 65 before your next appointment - you aren't welcome at Chesapeake Women's Care. Make sure you read Penelope B's April 2025 and MM's May 2025 review too!

Love, love, love this man. Has a great reputation at the hospital and has a fantastic bedside…read moremanner.

Love love Dr. Penn! He conducted my fibroid surgery. My family loves him too! He calls and checks…read moreon you, and just great bedside manners! I would recommend him to anyone!

), and gave good instructions about my osteoporosis. She suggested Dr. Sitting or Dr. Gill if I…read moreneeded to come back for a visit. All the Med Techs and front desk people have been great. (Phone changed STITT to Sitting).

Dr. McDonald lacks empathy and bedside manner. In what was a scary situation for my bestfriend, she…read morecouldn't care less. Instead she questions her about being unfaithful or her boyfriend cheating on her. She didn't understand at all why we were worried, as my bestfriend is over 20 weeks and had sporadic bleeding and cramping as well as decreased fetal movement. But she only cared about slut shaming and being annoyed that she was upset and crying. It's very upsetting and heart breaking that In such a scary moment she couldn't even manage to comfort or give the slightest reassurance that her sweet baby boy was going to be okay. She is very rude and dismissive. I would encourage her to take a moment to value other's thought and feelings before being so short and condescending. Maybe some empathy training in her future would help.

I love her! I've been seeing her a few years now. She is the sweetest, kindest, gynecologist I've…read moreever been to. It took me years to find the right doctor, after moving several times I had been scarred again and again. I'm so happy I finally found one I can trust!

She is by far one of the best doctors I have encountered. Very caring and compassionate. She…read morelistens to you as much as you needed, no rush nothing. Answers all of your questions. I love her!

LOVE Dr. Walton! Yes, it can take some time to get an appointment with her, but she is definitely…read moreworth the wait. She's open and friendly and actually LISTENS to what I'm telling her. She was direct in her questions, but also able to make a joke or two to help keep me at ease. She explained everything in detail to be sure I fully understood our next steps. I'm very happy that I was referred to her!

To start with, I have only seen Dr. Heather Herman once and it was at the other location she…read morepractices at (at the Waugh Chapel Shopping center in Gambrills/Crofton: http://chesapeakewomenscare.com/ ). A family member had highly recommended her. Dr. Herman was very friendly and even introduced herself by her first name. I didn't feel like I was at a doctors appointment, although she was extremely professional. For this being the first time I met her, I surprised myself at how comfortable I was. She was very knowledgeable and genuinely cared. I guess that's the mark of a good doctor! The only possible snag is that I think she's quite popular and I had to wait longer than I would have liked to get an appointment at the location I wanted to go to. Also, I had to get my appointment in before the end of July, as she was not seeing any new patients for the month of August. In my opinion- it's often worth the wait to see a good doctor! Overall, the whole experience was pain free. As in... I didn't have to wait too long to be seen and everyone was friendly and warm. I also received a recommendation to see Bernadine Geary and heard that she's quite good.

My daughter, at age 18, went to Dr. Heather Herman for her first yearly exam. Dr. Herman told her…read morethat she did not require a pap smear until she was 21, yet pushed her to get an HPV vaccine, without even testing her for it. My daughter was smart enough to say no; but left her office in tears. To make matters worse, the office billed my insurance company as a yearly exam (which typically includes a pap smear). When my daughter found another GYN a few months later, who actually did a pap, my insurance company denied the claim, as she supposedly already had her yearly exam. When I protested Dr. Herman's claim with my insurance company, they contacted her office directly, and were told that although they never performed a pap, they were within their rights to bill for one, and refused to modify their claim. This in turned has left my daughter to pay $150 out of pocket for the 2nd GYN she went to. I and my daughter have had a horrible experience with this doctor and this office. What they are doing almost borders on insurance fraud, but that is just my opinion.

We went to her office last Friday, for the very first time. First of all, her office was so nice…read moreand neatly put, with lots of reading materials to keep us occupied. The office staff were so nice and patient. We finally got seen by the RN in like 10-15 minutes of wait time. Eventually, Dr. Moen came in to the room. She was so nice and patient to us, loved her great smile, and easily explained everything to us. We understand the instructions clearly. We recommend her to everybody. She is the greatest! Thank you!