Lisa, Rachel and the team are so caring and kind. It is nice that they have been working here…read moreawhile so it comes to feel comfortable when they know you and your pet. Carla, the groomer, is so nice and does a great job. I wish I could say all VCA's are the same but they are individually owned so I have not found the same service at all locations. Thanks for caring for my pets for YEARS!

I have been a VCA client for six years, and every visit has been a struggle because my dog is…read moregenuinely afraid to go inside. It takes a lot of effort just to get him through the door. Unfortunately, my most recent experience was the most disappointing of all. My dog was seen by Dr. Amaya, a doctor I had never met in all my years coming to this location. While checking my dog, he immediately began pointing out supposed issues with my dog's fur and even suggested his face looked "bitten." In six years, no other doctor at VCA has ever mentioned anything like this. This clinic repeatedly contacted me to come in for annual check and shots, so we went -- only for the doctor to immediately recommend a hormone test, claiming there was something wrong with his skin and coat. The sudden shift in tone and the push for additional testing felt untrustworthy and unsettling. After this experience, I no longer feel confident bringing my dog here. I do not trust this clinic with his care, and I cannot recommend VCA Stirling Conner.

I went there for the first time yesterday - great service. Dr. Nogeura was wonderful with my dog -(…read moreso was the entire staff ) and had answers after 3 other vets in this area- they all came up blank and stabbed in the dark. Will definitely go back -! Highly Recommend!

The tech, Rashad, was extremely rude. My dog has dementia which is already stressful . He ran out…read moreof meds so I went in for a refill. He said they didn't have the notes of his previous script. Fine, so I showed him the picture of the bottle that said "Tucker (dog)". And I showed him the automated visit notes that you get emailed to a visit showing that he's on trazodone. Makes sense, right? But not for Rashad. He said by showing him this proof that my dog was in these medicines I was being extremely condescending? What am I supposed to do, accept the fact that they didn't have it? He then said we need a doctor visit with the dog. I said why? It's not like dementia gets better. He replies "sir, I'm a certified medical professional" or something? Okay? Just because he woke up in the wrong side of the bed this morning doesn't have to make it any more stressful for someone dealing with a dementia dog. I waited an hour and never complained once. Marla (I think) was extremely nice at the receptionist and so was the doctor. This guy is one of those people that seems to take everything personal I guess. All I did was show the pill bottles and the visit summary!

When I brought my beloved cat here, she was extremely well taken care of. She had no problems or…read moreinjuries when I brought her home each time. They gave her a powerful medicinal shot for fleas which worked wonders! She had her teeth cleaned and all her annual vaccines and she was doing fabulous! Staff was EXTRA special and SOOOO kind to me here, too. I felt like my cat and I had some genuine support here! I paid $135 for their "Banfield cat package" which discounts your free, unlimited visits all year, and vaccines and a yearly dental are included. Greatest deal on Earth! This particular branch of Banfield treated my cat and I like family! We will be back!

They are upfront and honest. Gave me advise as to how…read moretoattend to my cat.in the end stages

Andre is the best ! We never really go on vacation, because we never really had a reliable &…read moretrustworthy person. Our dogs are super picky & some what spoiled. Well all worries are diminished. We can now enjoy a fuller life, as Andre has been a God send on taking care of our pets, during our get away times.

I highly recommend Grateful Companion. Andre's is a really fantastic pet loving person. Always…read morekeeps me up to date as to how my dog is doing. Sends pictures to boot. I know my dog is in good hands and feel comfortable knowing that my dog is truly being loved.

I stumbled upon a gem. My dog has complex autoimmune issues and needs a knowledgeable and patient…read morevet that cares. I stumbled upon Dr. Pollick during one of his flare ups and finally found the place for us. She reviewed his records and cared enough to squeeze him into her busy schedule the next day because he was in pain. She spent hours on the phone with me talking and helped me with the next steps. She picked up the phone and got him into another specialist who would have otherwise taken months to see. When I picked him up, the staff was very professional, came to the car with written instructions and explained everything to me in detail. They earned my business for sure and stand out in the industry because they were the first and only practice that fit a suffering animal into their schedule rather than simply saying he would have to wait months in agony.

If i could leave 0 stars i would. We brought our Cat here to find out whats wrong with her shes…read morevisibly sick. Charged us 800$ for a blood exam and IV to later tell us shes very sick which we clearly knew. We came for a solution in hopes to bring our loving cat back to normal health. Looked like a good choice to bring her to but was far from that. Telling us we need to spend thousands to DIAGNOSE her alone then proceed with whatever procedures she needs. On top of everything nurse had a nasty attitude. 800$ wasted for the doctor to tell us our cat is sick with no diagnosis whatsoever mentioning a numerous amount of things can be wrong with her when a simple google search can tell you this. Highly recommend you dont bring your pet here if you want them taken care of properly.

So glad they are open again, I Like the staff, very attentive, friendly, Knowledgeable and very…read moreeffective & efficient. While they were closed after Bishop passed away, so sad, he was awesome, I was going to a few other vets' offices and the wait time every time was between 2-3 hours, always claiming they had a medical emergency and there was no one in the office and this happened so many times, and they are expensive. One Vet office the vet had such a sharp accent, I couldn't understand what he was saying, how am I supposed to understand the situation or the meds if I can't understand them.

Doctor very caring and thorough. Has time for questions. Staff is very accommodating and caringread more

I needed an appointment for the vet ASAP for my boy Dexter and Emerald Hills Animal Hospital were…read moreso kind and understanding. I was able to snag an appointment after a cancellation and the woman I was speaking with was so kind. I was able to bring Dexter in, brought all his papers to get him checked out. Everyone was nice to work with, although I do have some critiques. I'm only 25 years old, and I'm not used to taking My pet to the vet and seeing how much the cost is. So when I asked the veterinary technician if they can be as transparent with me as possible I was told that it wouldn't be a problem. I was also able to receive a free vet exam for being a first-time customer. Everyone I spoke with reassured me many times that it was going to be free and I would not have to pay the $89. After Dexter was examined, the only way to conclude what was really wrong with him is if we either did blood work or x-rays. They did give me an estimate and they brought in a sheet of paper with an itemized bill showing me what the cost would be. So my mom and I decided to only do blood work to really make sure he didn't have an infection or anything wrong. She again assured me that the exam was going to be free so our total bill was going to be around $500. I actually came in knowing my budget and $500 was what I expected, so we did the blood work without hesitation. He came back all clean and we were relieved. They prescribed us medications and filled it for us at their in-house Pharmacy and then we were on our way. Then it was time to pay the bill. The only thing they did, which bothered me was they yelled the amount to the entire room and said that it was going to be $569. Immediately, I explained that I would have preferred to have an itemized bill before I've paid with my credit card. She printed one out and handed it to me and immediately I saw that I was being charged for the $89 exam fee. This upset me quite a bit and I explained that she and everyone else in the office told me that we had a free exam. She acted like she didn't know and said "Let me check again with the doctor, and I'll see what I can do." Right away they removed the exam fee and my total went all the way down to $480. This was more my price range and I had no problem paying the bill. I just wanted to bring that up to everyone's attention. Do not forget to ask for an itemized bill before just handing people your credit card. Other than that they are great vet and they are all very kind.

Bailey loves everybody there. And they were so very kind to us when our little dog Lilly had a…read morestroke and had to be euthanized.