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    Softwash Detailing

    1.0 (1 review)
    Open 7:00 am - 8:00 pm

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    Services - Softwash Detailing

    Auto bug and sap removal

    Auto paint restoration

    Softwash Detailing Photos

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    2 years ago

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    Super Star Car Wash - I35 Hwy & Pleasant Run Rd - Several Vaccum hoses not working

    Super Star Car Wash - I35 Hwy & Pleasant Run Rd

    (26 reviews)

    Ghetto!! The staff doesn't talk to you, doesn't help you, the girl "helping" people pay has an…read moreattitude and is always on the phone, I do not recommend this car wash place.

    This post was written last week and my adjuster Patricia got in touch with me this week after the…read moreowner sent a response stating she would at the end of the week last week. She sent me an email asking me a question about the estimate and I sent her a response back with three other emails and once again no communication again just dead silence. This has became very time consuming and frustrating dealing with this company about my vehicle being repaired. I have been more than patience for over four months. AND DONT SEND ME THAT SAME AS LAME RESPONSE YOUR SENDING ON EVERY REVIEW BECAUSE IT SENSLESS AND A COPEOUT!!!! At this point this company has the worst communication. I never seen where you can only get in touch through email which they don't respond back until its convenient for them. I had an incident that cause damage to my 2024 Infiniti q80 which they approved the claim and I sent in an estimate of rhe cost to repair. I have emails from them stating once they received the estimate it will be paid they are just waiting on me. I have sent over 10 emails to two parties and till this day no one has responded. Poor as business at this point. Now the workers are great at this location its the people in the office that have lack of compassion for their customers. I'm not a sit around person that doesn't work work, I earn everything I have and do not like my vehicle not looking the part. I'm truly not done with this at all. My truck will be repaired. PLEASE DONT TELL ME TO SEND IN A SERVICE REQUEST WITH YOUR EMAIL ADDRESS BECAUSE I HAVE SEVERAL TIMES AND NOTHING HAS BEEN DONE. I DO HAVE A PAPER TRAIL STATING MY CLAIM HAS BEEN APPROVED AND THE ESTIMATE HAS BEEN SENT SEVERAL TIMES TO THREE PEOPLE IN YOUR COMPANY!!!! ITS NOW MONDAY AND STILL NO RESPONSE FROM PATRICIA!!!!

    Raceway Express Car Wash

    Raceway Express Car Wash

    (23 reviews)

    I just got denied a wash using my account. I'm in a rental car and own two accounts and kindly ask…read morea corporate manager on location today to allow me access my account to get the rental washed and he rudely denied me access so I had to pay $15 for a wash! This is unacceptable and I will be closing my accounts ASAP!! L Davis Lorenzo Transportation!!

    On Sunday March 2nd around noon, I got a call from my wife because she went to Shine Car Wash (Now…read moreunder RaceWay Express) located at 1530 W. Pleasant Run Rd, Lancaster, TX 75146, to have her car washed because that's where our Membership has been the last 3 years. This particular day she was in line behind a black Dodge Ram (pictured in the photos) and for some reason the car wash operator did not check and or make the driver remove all of the items from his truck bed. I've been using this place a for a while and it is their policy that ALL ITEMS MUST BE REMOVED FROM YOUR TRUCK BED, but for some reason the Dodge Ram driver was allowed to go thru the wash tunnel with items still in his truck bed. Once he went in and the wash began, the moving parts from the car wash connected with one of the metal items left in his bed (picture included of items) and was thrown back at my wife's car causing a significant amount of damage. You can see in the pictures the damage that was caused, what you can't see is that the windshield is busted down the side under the trim that was broken. What makes this incident even worse is that when I arrived to speak to the manager (that goes by the name J.C) that was on duty at the time of the incident, he wouldn't even come out the building because he said "he was on lunch break" so he sent someone else out that wasn't even on duty at the time of the incident. This entire incident was COMPLETELY AVOIDABLE if the Car Wash Operator would've followed policy and made the other driver clear his truck bed

    Bear Creek Auto Center - Bear Creek Auto Center

    Bear Creek Auto Center

    (4 reviews)

    Honest, Reliable, and Great Service…read more I read the reviews before coming in, and many of them seemed to be more about personality or communication issues than the actual work. So I decided to give this auto service center a try for myself, and I'm glad I did. The owner met with me personally. I explained my concerns and the parts I wanted replaced--specifically the battery and alternator. We agreed on a price, and I went on with my day. A few hours later, he called to let me know the battery had been replaced, but the alternator was actually in good working order. He walked me through the test he ran to verify it and made it clear he didn't want me paying for work that wasn't needed. I really appreciated the honesty, so I asked for an additional service: a radiator flush. He said no problem, and the truck was ready a little over an hour later. Overall, the experience was straightforward, honest, and efficient. I'll definitely be returning.

    They did take incredibly long--an entire month to install a transmission(!), , but they did a fair…read morejob and they even came to pick me up when they fixed my car. The delay was their suppliers fault, I'm told (...). The owner put some Freon in my car for a low price and it helped a lot (technically they did not ask for permission before inquiring expenses but the improved air-conditioning is way more important so I'm so happy). They also forgot to fix my headlight and forgot a written warranty after promising it explicitly.

    Softwash Detailing - carwash - Updated July 2026

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