I was advised by my insurance to call another broker to get their 2nd opinion on my current policy…read moreabout adding a permitted driver. Carlos was full of information and very helpful with my questions.

I reached out after being at my wits end trying to get a specific policy for our rental. Carlos…read morecame out to my property personally to assess everything. He was able to get us a policy, with better coverage than we anticipated. He was honest and accommodating.

Review is for this location and it's staff, not the company…read more.. If Robert or Nancy has a bad day, you'd never know it. Anytime I go in they always have a smiling face, and almost always remember my name. This is outstanding since I rarely ever go in.

Have enjoyed working under Bill for years now. He is professional, kind, prompt, honest and very…read morerespectful and on top of things. He has always had our best interest and we appreciate working with him! Thanks Bill!

This is a terrific company. I've never had a problem with claims. And especially this particular…read moreoffice. Very helpful.

Sindy is so knowledgable and very helpful I'm 71 and been with State Farm my entire adulthood…read more This office and staff are top notch n very professional without any pressure what so ever I give them the. Highest as possible Thanks for all you do Randy

The absolute best customer care and utmost Kindness from Janeth and Gerardo has been such a…read moreblessing to me since moving here. They are always eager to help and truly go above and beyond to make sure I was satisfied. Highly recommend to anyone!! They have saved me so much!!

Really good customer service. I was with a previous agent for 10+ years and saw how above and…read morebeyond they help out, I knew I would be satisfied. Highly recommend!

I just want to say that Aggie is a superior account manager, and she has done what I didn't think…read morewould be possible to keep our homeowners insurance with a really tough market. I appreciate her work and contact throughout the process. She is always helpful whenever I need something new for insurance, whether it be event insurance for my sister's big event, home, or auto insurance. Thank you for your assistance with everything Aggie.

I've been working personally and through my businesses with Chris & Mitch for over 15 years…read more They've always been very professional and given great service throughout the years, and I can always count on them even for last minute insurance requests. I'm grateful for them always being there for myself and my businesses and would highly recommend them!

My house insurance went up 40% at Costco. I probably can't beat that but I will at least try…read more I am talked to Terri Stearns a few years back for moto insurance but needed tow service included which they did not carry. However I remember how kind and knowledgeable Terri was. So I drove here because I did not know the name of the company, only the location. Talked to Terri again unfortunately they don't carry home insurance but may be soon. Just know Terri provides top shelf customer service. It has been a long time since I have been this impressed with customer service. As I walked out a customer was walking in and stated 'they are just wonderful'.

I have been with Ron Andre State Farm for many years and I can not…read moretell you how helpful they have been to my husband and myself. Terri Stearns the office manager has really helped me when I needed it. My grown children also have their insurance with Ron Andre.

First time here. Had to take care of some business. Walked in & was immediately greeted by staff…read more Friendly staff. No wait. They have a nice waiting area. This is in the LakeCrest Shopping Plaza near Nugget. Plenty of parking.

Okay maybe the operators have an issue listening... I told them twice , I need a tow truck my car…read moredoesn't feel safe to drive it has a donut on but I'm not sure how long it's been on since the car was given to my girlfriend, operator says okay it has a tire on it right I said yes it doesn't feel safe to drive I NEED a tow , and heavy on the emphasis. Within the next 30 min a goofy ahhh AAA van shows up to what ? What tf is a van gonna do WHEN I ASKED FOR A TOW. Now I gotta wait even longer because someone down the line can't listen to simple instructions. Maybe next time listen to the customer when they're asking for a specific request

Great experience! The team explained my auto insurance options clearly, helped me find a better…read morerate, and made the whole process quick and stress-free. Highly recommend!

David was wonderful to work with. Quick and easy going. Very friendly and outgoing. Rates beat most…read more. Gets the job done ! Ty David

Adj: Professional and Proficient…read more This AAA service is located in the busy Lake Crest Village Shopping Center of the Pocket/Greenhaven area and is a convenient location between downtown and Elk Grove for those who live in and travel through either direction. They provide AAA products information, services enrollment, insurance purchase and assistance, tourism services, some DMV services, and notary service. So they really do provide a lot in one location, but of course you need to be a AAA member. The line can get long at times, so bring a book or something to do and expect to wait. However, the lines do move quickly and the staff that work at the main counter are friendly and helpful. In terms of DMV services, which are very popular, they can't do everything, but for sure you can pay for new tags (registration renewals), but be sure to have had your car smog checked first if required. They can also give insurance quotes and explain services that sometimes get lost in translation over the phone for those who want more personalized in-person guidance and help. Good to compare shop for insurance products to find good value since it's getting harder to get reasonably priced insurance coverage as many insurance firms have left CA. This location is open Monday to Friday from 9-6 and Saturday from 9-5 which are pretty generous hours, especially that it's open on Saturday for many who work M-F. Overall, it's a convenient and efficient service center although sometimes the staff can be kind of stressed out so they may not be as friendly, but give them some grace and experience kindness in return too.

Def impressed with their customer service. We walked in to get our International Driving Permit…read more(IDP) and got in 30m. With Luis's help, he took our photo and explained the process and just like that we were done. I made a small mistake on the application and he caught it and corrected it. It's $20 plus tax for 2 passport photos and $20 application fee. Super easy process def recommend.