After the original owner passed away the service went down from excellent to zero. I didn't even…read moreget a call or note reminding me to renew. I have no input on which company or which endorsements I want to add or delete. This applies to both homeowner and flood insurance.

Don't believe the 5 Star Reviews, I fell for it…read more They're rude and harrassing which they call "personal service." I had an issue with Grange Insurance (one of the insurers they partner with), which they cover our vehicles, home, and umbrella. When the issue arose, I called the Leland Insurance Agency. I explained the situation to the person who answered the phone and their response was "and?." Filed a complaint with the California Insurance Commission against both Leland Insurance Agency and Grange Insurance. Today, we received documents from Grange Insurance indicating our renewal - We Will Not Be Renewing with Either (Grange Insurance nor Leland Insurance Agency). Good Luck!

I was advised by my insurance to call another broker to get their 2nd opinion on my current policy…read moreabout adding a permitted driver. Carlos was full of information and very helpful with my questions.

I reached out after being at my wits end trying to get a specific policy for our rental. Carlos…read morecame out to my property personally to assess everything. He was able to get us a policy, with better coverage than we anticipated. He was honest and accommodating.

This is a terrific company. I've never had a problem with claims. And especially this particular…read moreoffice. Very helpful.

Sindy is so knowledgable and very helpful I'm 71 and been with State Farm my entire adulthood…read more This office and staff are top notch n very professional without any pressure what so ever I give them the. Highest as possible Thanks for all you do Randy

The absolute best customer care and utmost Kindness from Janeth and Gerardo has been such a…read moreblessing to me since moving here. They are always eager to help and truly go above and beyond to make sure I was satisfied. Highly recommend to anyone!! They have saved me so much!!

Really good customer service. I was with a previous agent for 10+ years and saw how above and…read morebeyond they help out, I knew I would be satisfied. Highly recommend!

Review is for this location and it's staff, not the company…read more.. If Robert or Nancy has a bad day, you'd never know it. Anytime I go in they always have a smiling face, and almost always remember my name. This is outstanding since I rarely ever go in.

Have enjoyed working under Bill for years now. He is professional, kind, prompt, honest and very…read morerespectful and on top of things. He has always had our best interest and we appreciate working with him! Thanks Bill!

Adj: Professional and Proficient…read more This AAA service is located in the busy Lake Crest Village Shopping Center of the Pocket/Greenhaven area and is a convenient location between downtown and Elk Grove for those who live in and travel through either direction. They provide AAA products information, services enrollment, insurance purchase and assistance, tourism services, some DMV services, and notary service. So they really do provide a lot in one location, but of course you need to be a AAA member. The line can get long at times, so bring a book or something to do and expect to wait. However, the lines do move quickly and the staff that work at the main counter are friendly and helpful. In terms of DMV services, which are very popular, they can't do everything, but for sure you can pay for new tags (registration renewals), but be sure to have had your car smog checked first if required. They can also give insurance quotes and explain services that sometimes get lost in translation over the phone for those who want more personalized in-person guidance and help. Good to compare shop for insurance products to find good value since it's getting harder to get reasonably priced insurance coverage as many insurance firms have left CA. This location is open Monday to Friday from 9-6 and Saturday from 9-5 which are pretty generous hours, especially that it's open on Saturday for many who work M-F. Overall, it's a convenient and efficient service center although sometimes the staff can be kind of stressed out so they may not be as friendly, but give them some grace and experience kindness in return too.

Def impressed with their customer service. We walked in to get our International Driving Permit…read more(IDP) and got in 30m. With Luis's help, he took our photo and explained the process and just like that we were done. I made a small mistake on the application and he caught it and corrected it. It's $20 plus tax for 2 passport photos and $20 application fee. Super easy process def recommend.

First time here. Had to take care of some business. Walked in & was immediately greeted by staff…read more Friendly staff. No wait. They have a nice waiting area. This is in the LakeCrest Shopping Plaza near Nugget. Plenty of parking.

They also have a DMV service desk which has been super helpful to take care of simple things such…read moreas paying for vehicle registration fee This branch recently added Saturday hours, 9am-5pm, which is a life saver for everyone who works Monday through Friday. David Wyant helped me out at the DMV front desk. Deshawn Singleton has helped me in the past, and he was super helpful. They both are very personable. Overall, I've had a great experience at this branch. If you come here when everyone else comes, in essence, during lunchtime, you may have to wait. The workers also take a lunch and you are left with one rep servicing the line. However, there are others that come through to ask if they can help you out and it moves the line. It's worth your time if you don't want to wait to for a walk-in visit at the DMV. I KNOW everyone dreads spending their day waiting at a DMV office.

I've been with Allstate for years (even before I moved to CA). Overall I am happy with both…read moreAllstate and Sohil. They both have helped me in the past.

Mr sohil yusuf, is a very worse agent i ever seen. he is ruining the Aaa satisfaction and believes…read more he is not reliable person. he always lie with policy holders. although he is not deserve to part of the AAA. whenevr i called as a customer he switched to voicemail. than he gave the lame excuse. he is not possess anything respect client and the ability to work not get things done. i really dont have words to say about him. you guys are observed him than will aware. i have no idea whats wrong this man. why he is misleading the customers. thats the reason he makes them satisfy. totally useless. once he integrated with client he showed the respect but gradually i profound the stubborn.

I just want to say that Aggie is a superior account manager, and she has done what I didn't think…read morewould be possible to keep our homeowners insurance with a really tough market. I appreciate her work and contact throughout the process. She is always helpful whenever I need something new for insurance, whether it be event insurance for my sister's big event, home, or auto insurance. Thank you for your assistance with everything Aggie.

I've been working personally and through my businesses with Chris & Mitch for over 15 years…read more They've always been very professional and given great service throughout the years, and I can always count on them even for last minute insurance requests. I'm grateful for them always being there for myself and my businesses and would highly recommend them!