How humiliating can you treat someone! If I could give a -100 review I would. My appointment was…read moremade for 1:40pm. I arrived at 1:20pm to do paperwork as I was a new patient. Was told by the receptionist that I could not be seen as I was late to my appointment to fill out paperwork! As I was waiting to talk to a manager Ashly Forster who is incompetent and could not explain to me why other patients could fill out paperwork in the patient room or why my appointment that was at 1:40 had mysteriously disappeared though I was 20 minutes early. I asked for Ashly Forster Bosses phone number and was only given a email. His name is Daniel Barnhouse. Who you can only contact by email. As a new patient find a new OBGYN they don't care about you. Why let anyone who is incompetent have anything to do with your health or your new baby.

I highly recommend services at this office. Jackie at Tomball Women's Health Care has gone above…read moreand beyond assisting my family with our needs in the office. Thank you Jackie for your personal touch!

Run from this Dr. I waited 8 months for an appt and 2 weeks before my appt i got a call from the…read moreoffice saying Dr Peck no longer wanted to see Medicare patients. Aftet making me wait and do this is unacceptable and unethical and age discrimination. Find another Dr ad this doctor only cares about the almighty dollar

Dr Peck is a wonderful human! Caring and understanding…read more This is the 2nd time I've seen her and she was sweet as tea! Miss Nancy at the lab was super gentle! And Mrs Lopez at the ultrasound was awesome. Overall such a wonderful experience! Keep up the good work ladies! You know you had a great visit when you remember everyone's name!

Arrived 10 minutes late because I couldn't find them. But when I finally did, they told me that the…read moredoctor is leaving and they can reschedule me for a date in month from now. They could have called in advance to let me know that they have to reschedule but they didn't. There is no way that I'd be back if they treat their clients like this.

My visit here was certainly a new experience, so I guess the name is true. The problem is that it…read morewas a terrible experience. The first time the wait was over 2 hours and of course I had an appointment. I saw the rushed doctor for approximately 2 minutes. The second visit, was a decent wait, so I was hopeful. However, the doctor had not reviewed my blood work prior to my visit and didn't know the dosage for my Bio Te pellet. Her nurse asked me to call my previous office to ask my dosage. Hmm. I wish I had known this days prior. I wouldn't have taken the time out of my day. The nurse kept coming into the treatment room to ask me questions for the doctor whom I could hear out in the hallway, but apparently, had no time to speak with me. I wasted an hour of my time and at the end of it they asked me to get my previous records, which they could have done upon my first visit. I decided to go back to my previous gynecologist, whom I loved, but found a bit far. This being down the street seemed so convenient. I guess not, though!! So, if you are looking for a disorganized, unprofessional experience, then by all mean, New Experience is for you!! I, myself am sticking with The Woodlands Gynecology. Worth the trip!

This place is supposedly closed which happened without warning. I definitely do not recommend dr…read moreFulton. Got a call Sunday night that her practice is closed and I would have to find a new OB at 37 weeks pregnant. I was supposed to be induced at 38 weeks. She left so many patients stressed and panicked. There was no warning to any of this. Also didn't truly care for her way of care anyway. Very rushed like she didn't have time for you and had even walked out in the middle of conversations during appointments. She truly screwed me because it has been almost impossible to find another OB willing to take me at such short notice. I think this dr is dangerous and needs to have her license taken away for the safety of others.

Absolutely awful. I visited the OBGYN for a pelvic exam and possible labs. I was told by Doctor…read moreKari Eckhardt that I would not be able to do the pelvic exam I requested because I was too young. Maybe when I called to request the appointment for that day the receptionist should've confirmed whether the exam was important for me to do or check my date of birth to figure out it was unnecessary for a pelvic exam. I requested information for labs and was sent to the phlebotomist. She told me about the labs I was looking into and I explained to both the phlebotomist and Dr. Kari Eckhardt that I am SELF PAY ONLY. I wanted to get a genetic test done but knew I would most likely not be able to pay for it. The phlebotomist told me it was $10. She double checked it and sure enough charged me for $10. Later I got a $2k bill in the mail all thanks to the neglectful phlebotomist. I'd rather figure things out on my own before going to this scam of a place ever again. Thanks

Amazing doctor and staff. I'm so glad I was transferred to Dr. Eckhardt the last couple months of…read moremy pregnancy. He was always straight to the point and made me feel comfortable. His staff is super nice and always made me feel welcomed. I am sad I will no longer be going to him since he is over a hour away from me. He also delivered my baby and under all the unexpected circumstances he did an amazing job and my baby is thriving! Thank you Dr. Eckhardt. Highly recommend!

The communication is horrible! They waited until the day of my appointment to tell me that my…read moreinsurance wasn't accepted and that I had to pay out of pocket for the appointment. They also had the wrong number in the system, even though they called and confirmed the appointment with the correct number. I wasn't notified of anything until I walked in. Don't waste your time here. This place is very unprofessional.

The provider is super nice and explains things very well so she gets a star. Every front desk…read moreperson I have ever spoken to is awful. Twice now, something has been wrong with my prescription and I've had to call them to get ahold of someone to resend my prescriptions. The first time my insurance did not cover the prescription, so I called them for a new one. The lady with an accent never sent it! I called back the next day and she said she forgot! Now today I'm writing this because I had to call again to send in a prescription for me, yesterday they told me it would take 30 minutes. I waited hours and hours and now it's the next day I just got off the phone with the same lady with an accent. She said "let me see the provider is busy let me see if someone else can send it for you" and then she hung up! I've never experienced customer service like this before it's insane. Update. I called them back. Lady with the accent could not help me so I asked to speak to someone else. She hung up on me. I called back a nice young lady answered. I heard the lady with the accent in the background saying "is this white woman?" So I said "that's who hung up on my I just heard her." And then she put me on mute you can tell because the background noise stops. Once the hold was over the young girl on the phone had the audacity to tell me I did not speak to anyone there.! Ur joking I called u not even 5 minutes ago! She put on her customer service voice and told me she would give the provider a note to send my prescription. I asked how long it would take. She said the provider is very busy and it could take all day. I said I'll be calling back shortly. DO NOT GO HERE

Although I decided that this practice wasn't for me I do look back at the care I received form…read moreNurse Midwife Chantal Ashley with gratitude. This review is just for her and not the clinic itself. She is wonderful and amazing. I came to the medical office back in June after becoming pregnant with our first baby. I never met the OB/GYN for 4 months and only dealt with Nurse Chantal. She's knowledgable and empathetic to the nerves of a newly pregnant mom. I left the practice after a miscarriage scare when no one at the office was able to assist me or answer any questions over the weekend. The answering service was told to advise anyone suspected of an emergency to go to an emergency room. I wasn't satisfied with her answer and the lack of care or follow up from the OB/GYN. The final straw was when Dr Smith No-showed for an appointment after that incident without notice. I showed to the appointment and found out she had taken a personal leave. I cannot recommend Dr Smith's services but if you're not pregnant and need routine care. I would definitely see Nurse Chantal Ashley. Or perhaps you'll have better luck than I did.

I love the office.. Dr. Smith is very sweet, kind, knowledgeable and very professional..Same goes…read morefor Chantel the midwife..they had always made me feel very comfortable.. front office staff are always welcoming and sweet.. back office girls are very sweet and knowledgeable to what they are doing.. I highly recommend Dr. Smith and staff who are looking for excellent service and wants to feel like they found home.. you guys are awesome..

The front desk representative did not want to help. Even when I told her, this wasn't my first time…read morehaving the issue- a representative would remove or waver. I don't know if she was ready to leave or it was her lunch time but she was quick to tell me no and get me out of her face. Poor front desk etiquette. As a customer service representative, I was very aware she wasn't in the mood to assist.

Zero stats.... 2nd visit didn't go as well as the initial visit…read more It's been a few days and I'm still waiting for a prescription submission. I haven't received a worthwhile reply for the delay. Nor has the prescription but updated. At this point, I will not return to this company. The business office manager has yet to address this issue. Run, away from this company and please disregard my previous positive review.