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    Sojourn Travel Consultants

    5.0 (2 reviews)
    Closed 9:00 am - 5:30 pm

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    Marvel Travel - Kids club for 7-11 year olds with a Lego area.

    Marvel Travel

    3.1(8 reviews)
    7.4 mi

    Think Twice Before Booking with Marvel Travel…read more Booked through Marvel Travel for a cruise and got zero guidance on required documents--my passport was expired and I had to solve the problem completely on my own, including flying to Puerto Rico to join the ship. Staff showed no real concern, the owner never followed up, and one employee (Jaylin) was dismissive and unprofessional. If issues come up, don't expect help--they'll happily take your payment, but you're on your own.

    Our experience with Marvel Travel was not satisfactory on the announced Trip to St. Petersburg this…read morepast July 1 at all. Yes, we went to Tarpon Springs but not to St. Petersburg! The guide, the worst I have encountered so far whose name is Sol decided by majority, don't know when they voted not to go the last day to St. Petersburg but to Madeira Beach. Breach of itineratio. It should be clarified that Marvel Travel joins Gallo Travel to make this type of excursions. As those of Gallo Travel were more passengers than the ones from Marvel Travel it seems that they won in majority of vote, again, vointing without counting with us. Again, Sol is very unprofessional as a guide.... When we complained she told us that we could do it at the agency and when she said goodbye arriving at the destination of Miami she said it on the loudspeaker and all the other passengers knew that we had complained to her for not fulfilling the itinerary., The departure time to Miamia was scheduled at 4 pm, however we left at 2pm for Miami.... with some passengers who had enjoyed the beach, were drunk and continue dringing and bought more drinks inside the bus. loud singing (if you call that sing), drank, said bad words and even danced with the bus running ..... To top it off two days later we went to the agency to give our complaints, Marvel Travel. His agent, Mr. Arnaldo was on a quinceañera cruise... we were attended by his niece and a lady we had seen before, Geno if I remember correctly.... They called us to offer us an apology and we are still waiting for it. We decided to post this so that other people do not get harmed like us. Nuestra experiencia con Marvel Travel no fue satisfactoria en el anunciado viaje a San Petersburgo el pasado 1 de julio. Sí, fuimos a Marpon Springs pero no a San Petersburgo! El guía, pessima cuyo nombre es Sun decidió por mayoría (cuando votó?) no ir el último día a San Petersburgo sino a la playa de Madeira. Incumplimiento de itineratio. Cabe aclarar que Marvel Travel se une a Gallo Travel para realizar este tipo de excursiones. Como los de Gallo Travel fueron más parece que ganaron en mayoría de voto y convicción. Una vez más, Sol es muy poco profesional como guía.... Cuando nos quejamos nos dijo que podíamos hacerlo en la agencia y cuando se despidió llegando al destino de Miami lo dijo por el altavoz y todos los demás pasajeros supieron que nos habíamos quejado de que le habíamos quejado por no cumplir el itinerario., La estancia en el "destino fantasma a San Petersburgo fue hasta las 4 pm... sin embargo, salimos a las 2 pm para Miami.... Con algunos pasajeros que habían disfrutado de la playa, borrachos y dentro del autobús cantaron, bebieron, dijeron malas palabras e incluso bailaron con el autobús en marcha ... Para colmo, dos días después, fuimos a la agencia para dar nuestras quejas.... Viajes de Marvel. Su agente, el Sr. Arnaldo estaba en un crucero de quinceañera... nos atendieron su sobrina y una señora que habíamos visto antes, Geno si no recuerdo mal.... Nos llamaron para ofrecernos una disculpa y todavía la estamos esperando. Decidimos publicar esto para que otras personas no se vean perjudicadas como nosotros

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    Marvel Travel - Marvel gifted us a souvenir the day after the quince. It was a great surpise.

    Marvel gifted us a souvenir the day after the quince. It was a great surpise.

    Marvel Travel - Quince practice on land at Marvel Travel.

    Quince practice on land at Marvel Travel.

    Marvel Travel - GELATO  at Venchi on MSC.

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    GELATO at Venchi on MSC.

    Royal Caribbean Cruise Lines - Chicken and broccoli lunch was really good!

    Royal Caribbean Cruise Lines

    1.8(1.5k reviews)
    7.6 mi

    If you're planning to go on a cruise with this company, be aware that food poisoning may be a…read moreserious concern. Our entire family became sick after eating on board, including our 3-year-old child, who suffered from vomiting and diarrhea. We were all affected and it completely ruined our vacation. What was even more shocking was the lack of basic medications available on the ship. A visit to the ship's doctor costs around $400, and there is no guarantee that you will receive medication that actually helps. On top of that, any medication provided may come with an additional charge. For a cruise company that carries thousands of passengers, this level of medical support is unacceptable. We are extremely disappointed with our experience.

    I wish zero or negative stars were an option... they take your money and give you an absolute S__T…read moreproduct in return with no accountability or care for you getting what you paid for. So you booked the cruise eh? Think that's it? It's not. Read the fine print. They will uncharge you to almost double the price of the cruise itself. Excursions are insanely overpriced, book them from the vendor directly. Make sure you know you'll be charged $18.50+ a day for gratuity PER PERSON. You can cancel this on the cruise itself, but be warned, they'll screw you and the line for customer service will wrap around the ship. Now, that's all disclosed, and it's my fault for not reading it. So I want to just warn you all, cancel automatic gratuity as soon as you board. Leave tips. Carry cash. If you do a dining experience PLEASE tip them. Those people are great. But don't this is predatory cruise line steal your money. Why am I so angry with them? Let me tell you. We booked a cruise that was called "THE HUBBARD GLACIER CRUISE". It was an alaska cruise. We paid extra for a large balcony room to see a glacier. Guess what we DIDN'T see? Yeah, the Hubbard Glacier. Now you may ask, why not? Good question. ONE day prior to boarding we were told that our final port would NOT be Seward, but instead Whittier. We pre-paid for a train ride from Seward to Anchorage that promised beautiful views on a 4 hour train ride. The ride from Whittier to Anchorage? 90 minutes and so so. Refund? $50 on a $400 train ride. That's it. We find out the destination changed due to port construction in Seward. Construction that had been ongoing for a while and didn't complete until 3 weeks after our cruise, so it was known WELL in advance that it wouldn't be ready, but they wait until the day before to let us know. At that point, it's too late to change our transportation, and in Whittier a cab, uber, rental car, etc. doesn't event exist. So they know they own you. They don't care. On to the Glacier Viewing. The second to last day was supposed to be the Hubbard Glacier. A place realistically only viewable from a ship. The reason we ALL booked this cruise. On day 5, after we ALL got back on the ship after docking in Skagway, the Captain comes on and tells us that due to the new docking in Whittier (again, known well in advance), we would have to skip the Glacier and sail all day and night right into Whittier. So you are telling me that we knew we were going to Whittier a day before the cruise left, but we didn't know until the night prior there were restrictions on when we could access the dock and time management was now a problem? Needless to say the ship nearly broke out into riots and the line for customer service was front to back for the rest of the cruise. If this was weather, mechanical, whatever, I get it. It would suck, but I'd get it. I work in the transportation industry and sometimes you just get bad luck. This, however, was lying and preventable. They stole from ALL of us. Now, that aside, the food was terrible, and our "junior suite" cabin creaked and popped the whole time so loudly we could barely sleep and thought it would probably sink. The view from our balcony was of lifeboats and their support hoists. Their apology was an embarrassing room credit. That's it. Why didn't they cancel Skagway and go to the glacier? Well, they sold a ton of excursions in Skagway they'd have to refund. Floating around a Glacier that makes them no money is the much better option to cancel. I contact customer service multiple times for a more reasonable compensation. I couldn't have been told to F--K Off more times than they did. Nothing. No care or concern in the world. I will NEVER use Royal Caribbean again and I wish nothing but the worst upon them. One thing I will say, their staff on the boat are the nicest people ever. They were the only saving grace of this piece of s--t cruise line. You won't have a single complaint about the staff. Ever. But you WILL make a Royal Caribbean Voodoo doll when you get off that old a$$ beat to hell boat with garbage food. Don't say I didn't warn you. use Virgin Voyages, by far the superior cruise line.

    Photos
    Royal Caribbean Cruise Lines - The concierge

    The concierge

    Royal Caribbean Cruise Lines - SailingAway Miami

    SailingAway Miami

    Royal Caribbean Cruise Lines - Promenade

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    Promenade

    Norwegian Cruise Line - Spinaker lounge forward on NCL Sun

    Norwegian Cruise Line

    3.0(132 reviews)
    8.3 mi

    Experienced top tier food & reception. Butler Mini Putt…read moreputt golf, visited eastern Caribbean islands- safe clean nature - sharks, seals, Various restaurants from French To Thai To Mexican. Staff Introductions, Arcade Games from bowling to arcade. Game Shows, Opportunities to increase points

    A Great Cruise With Some Gaps -- But The Haven? Game‑Changer…read more Norwegian Cruise Line delivered a really enjoyable vacation overall, but let's call it like it is: this isn't the most kid‑centric cruise line out there. If you're expecting wall‑to‑wall family programming, this isn't that. That said, the Kids Academy was an absolute hit--the staff was fantastic, the activities kept the little ones happy, and it quickly became the go‑to spot. And the arcade? Total blast. Easily one of the highlights for the kids (and, let's be honest, the adults too). Entertainment-wise, the shows could use a little more spark. Nothing bad, just missing that "wow, we need to see that again" energy. A bit more excitement or variety would go a long way. Now... the part that bumps this from a 3.5 to a solid 4 stars: The Haven. We scored a deal, and if you know, you know. Private restaurant, priority everything, a butler who somehow appears exactly when you need them--it's a different world up there. The Haven experience smooths out every rough edge and turns the whole trip into something special. Overall, Norwegian delivered a great cruise with a few areas that could level up, but thanks to The Haven, it felt like a truly elevated getaway. Would absolutely sail again--especially if another Haven deal pops up. Bon Voyage

    Photos
    Norwegian Cruise Line - Good place to catch up on work or relax on NCL Sun

    Good place to catch up on work or relax on NCL Sun

    Norwegian Cruise Line - Haven Penthouse

    Haven Penthouse

    Norwegian Cruise Line - Our personal concierge, Bowen. Thank you for a wonderdul time aboard the NCL Sun

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    Our personal concierge, Bowen. Thank you for a wonderdul time aboard the NCL Sun

    Cubamax Travel

    Cubamax Travel

    1.3(44 reviews)
    7.0 mi

    El dia 3 de abril le envie 100 dollares a mi mama y fueron recibidos en el tiempo que cubamax…read moreofrece a la habana que es de 72hr maximo, gracias por eso mi mama tuvo su regalo de cumple anos y por lo que a mi respecta estoy conforme y convencido que cada vez que necesite enviar dinero a mis familiares usare tus servicios, una vez mas gracias

    Muy mal servicio. Esta compañía no ofrece garantía ni respaldo por los productos que envían…read more Contraté los servicios de Cuba Max el 24 de julio para enviar un televisor nuevo a mi abuelo en Cuba. En la oficina la atención inicial fue correcta y no tengo quejas de ello. Sin embargo, el problema comenzó cuando mi familiar recibió el televisor: llegó roto, con la pantalla completamente negra e inutilizable. Al comunicarme con las oficinas de Cuba Max para reportar la situación y buscar una solución, la respuesta fue que no tenían nada que ver y que no se hacían responsables de los daños, a pesar de que pagué incluso un envoltorio especial para garantizar que el producto llegara en óptimas condiciones. La atención al cliente en ese momento fue insensible e incluso grosera, insinuando que era mi responsabilidad por haber enviado el televisor, ya que según ellos desde el 14 de junio no cubren este tipo de pérdidas. En conclusión, pagué un servicio con la expectativa de seguridad y respaldo, pero al final entregaron un producto dañado y se desentendieron completamente. No recomiendo esta empresa: cobran por un servicio que no garantizan y no se hacen responsables de los daños.

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    Cubamax Travel
    Cubamax Travel
    Cubamax Travel - Represion de la tirania narcocastrista-comunista el dia 11/7/2021 cuando el pueblo gritó LIBERTAD. Busquen video en Google sobre ese dia.

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    Represion de la tirania narcocastrista-comunista el dia 11/7/2021 cuando el pueblo gritó LIBERTAD. Busquen video en Google sobre ese dia.

    Sojourn Travel Consultants - travelservices - Updated July 2026

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