This place is hidden and one of the only places in the area I could find that does reflexology. Be…read morecareful about other "massage parlours", eek.
Ok back to this review, here's the biggest issue I had with the place and why you see 3stars. They do not inform you either written or verbally that they charge a mandatory tip on top of the service. So while I was happy to tip at the end usually this is based on the service and up to the discretion of the customer. Again, if it had been written or conveyed to us in some format, that would have been ok and we could have decided what to do; however, at the end of the massage, I handed the lady a large bill to cover two foot massages for 60 min and she gave me change back. Then informed me of the mandatory tip value, I was surprised. More important, what if you bring a certain amount of money that can't cover the surprise mandatory tip at the end? People want to tip a good service, but when you surprise customers and demand it, that's when things can get awkward. I really wanted this to be the place I come weekly and recommend to others, not sure if I can now.
Many things to think of regarding this surprise.
Ambience - somewhat chaotic if I'm being truthful, many people coming in and out, so dont expect a quiet massage. Many people talking on the phone, customers waiting (watching videos on their phone with the audio on).
Clean- better than I expected, bring your own towels if you want and maybe some wipes, because again it is covid season still.
Therapists - they are really kind overall, do hard work, but again the tip thing above. This was unclear to us and some others if it was a random thing only told to a few people or if everyone was told about this. No conclusion could be made, you decide.
Price - reasonable/average for places in that area. Sadly, this is a legit massage place vs the other odd massage parlours, so that definitely makes it hard to find similar places to try out.
Overall, I may return, but that tip/price thing has to be clarified by the owner first.