I don't know what you expect, as a person, when you go to a lab for tests..........to get blood…read moredrawn and so forth. I always try to look at it from the OTHER person's point of view. That said, going to Quest at 07:15 in the morning to get blood drawn I HIGHLY recommend Quest and in particularly Ortencia my phlebotomist! Lots of people have qualms about needles, shots, things like that...... I GUARANTEE you you will not even know the needle went in!! So thank you Quest. Made my appointment on line. Easy as pie! Checked in easy as pie. Ortencia called me back, drew my blood. Boom! I 'm done and on my way! All in all......100% efficient, friendly, professional, very clean......... Ortencia......MY phlebotomist 4 LIFE!

This location routinely runs behind by 15-30 minutes. Account for that when you schedule your…read moreappointment, especially if you have to be somewhere on-time afterward. I think their staffing model should be reviewed to address this seemingly chronic issue.

Don't overbook patients. If I book a 12:30 PM appointment the longest I should have to wait is 10…read moreminutes. They just called in a patient that had an 11:00 am appointment and the time is now 12:50PM. When the patient checks in you should be transparent and advise of any delays.

Recently they switched to appointments only. No walk ins. One would hope this means you'll be seen…read morearound your appointment time. Nope. The wait is longer than when there were walk ins. I checked in 10 minutes ahead I'd my appointment. I did not get into the lab until an hour after my appointment. Lots of people in the waiting room had been there over an hour. I finally got in because they kept taking people who were Late for their appointment ahead of those on time. I went to the door and said hey, I'm about to pee my pants! All I need to do is pee in a cup! Meanwhile there are at least 3 techs, one actually left and came back after running her errands. Very unorganized and unprofessional!! I'll go to another lab from now on.

Autumn is a great young lady! Very professional, and her grandpa is awesome, too! They were fast,…read morepromt, a d very informative of the whole process.

Customer service is making a come back!! Allen is a very nice person who is pleasant to work with,…read morehe knows what he is doing. I came for fingerprinting. He got me an appointment same day within the hour and made the process stress free. I have had fingerprints done at corporate fingerprinting places and much prefer the great customer service that Allen provides. Our family will be returning to him for his notary services.

I had a mammogram this morning and my tech was very sweet. It is always a little scary when you…read morehave to go for routine test as a woman. But the quality of care and bedside manner was excellent. Thank you so much for your kindness. Merry Christmas.

It was a pleasure working with Heather and staff , very professional and great customer service …read more Thank you again. Peace

Amazing customer service, and the pictures came out great! Our baby was being a little stubborn,…read morebut Gabby was incredibly patient and gave us very helpful tips. Thanks to her guidance, we were able to get some amazing photos. We are so happy with the experience and the final results. Highly recommend!

This is the best ultrasound boutique I've been to. The video and images are better than my OB or…read moreMFM are able to get and they always go above and beyond to make sure it's a great experience. It's also very affordable.

I just want to put an amazing word out for Dr. Goldsmith in dermatology at Kaiser in Vacaville. I…read morereceived treatment that has changed everything for me for a painful derm condition. I can't tell you enough how much I appreciate her and how it has really been life-changing. Thank you again Dr Goldsmith

****The Lab, Injection Clinic, Radiology****…read more The Lab I recently had lab work done and their front desk staff always seem bitter. They don't smile, greet you, or appear friendly. Its like they are herding cattle. This is not the experience with the staff performing the blood draws. They are friendlier and professional. It's also nice they have gotten better at not having to poke around for those of us with tiny veins. Injection Clinic Got my flu and Covid shots recently. The Covid shot hurt more than the flu. Had 1 done in each arm by an LVN. She was efficient and friendly. The wait was approximately a 1/2 hour however you can drive through to the back of the medical center for these shots as well. Radiology Went in recently for imaging and the area was clean and quiet. There was no wait and the staff who assisted me were cordial. The equipment for mammograms has been upgraded over the years but there has to be a better way to do routine screening than smashing the girls to smitherins. Lol.

Staff in the front, the M.A. and the Doctor who seen and cared for my daughter were all so great…read moreand amazing! My daughter came in for a toothache and she was well taken care of from start to finish!

I had to take my son here for a last minute sports physical. The staff was amazing and everything…read morewent smoothly and quickly.

Great crew, been going there for just over a year. Thanx to Lori, Que, Ana, Ellen, and everybody…read moreelse!

Avoid this place if at all possible. The staff is very unprofessional and scheduling is a…read morenightmare. I have never experienced this much difficulty scheduling an imaging appointment. I see why they have one star. Don't waste your time trying to schedule an appointment. I was on hold for 15 minutes attempting to schedule an appointment. Hung up called back and was shown no empathy for the endless hold. I was simply put on hold again. Forget it! Be aware they do not value your time at all.

Scheduling imaging is nearly impossible. Phone system doesn't work, and there is actually no…read morereliable way to schedule imaging. Good luck. I am switching all care, imaging, etc. to Sutter due to the difficulty of interacting with Solano Imaging in any way