My aunt received tremendous, sensitive, and kind care from this organization. My aunt departed this…read morelife in August, 2016. Her passing was greatly eased by Promise Care Hospice.

From the owner: We are a locally-owned home health agency providing outstanding care throughout the Southwest…read moreOklahoma region

They really came through for my family when we needed it the most!! The staff is amazing and…read morecompassionate. I would recommend New Century Hospice!!

My wife was on hospice with New Century from Oct. 2013 until May 2014. They had an aide that came…read more5 days a week to bath and dress her while she was living at home, and a nurse to check her vitals twice a week. They we wonderful. They provided a wheel chair, a stand alone commode and a very good air mattress when we moved her to a facility. The social worker help set up the move and the nurse arrived to help with the transition. The same services continued at the care facility and they set up the medicine with the facility staff and provided the medicine. At the end they provided a oxygen generator for her comfort. They provided grief alleviation and overall were as good as it gets. Have no experience with any other Hospice group, but don't think any would be any better, and probably inferior. H

Our family chose to have the 24/7 companion care for our dad at age 85. This service was provided…read morefor nearly 9 months. In this time, we got to know some of the most caring, compassionate and respectful individuals that provided peace of mind to know he was not alone. To all the caregivers, schedulers and coordinators, we thank you and feel fortunate to have found this company that provided the services we needed in a small town in Oklahoma. I would highly recommend Comfort Keepers to anyone in need of elderly care at home.

From the owner: We're hiring! Text JOIN to 405-251-8283 to interview…read more Comfort Keepers Home Care of Duncan, OK will be able to tailor their services in order to meet a client's needs. For instance, our team of Comfort Keepers are able to assist with basic living responsibilities, provide excellent companionship to seniors, and look for ways to improve a client's life. Some of the specialized services that Comfort Keepers offers include Interactive Caregiving and transportation assistance around the area. Message frequency varies. Message and data rates apply. Messages are confidential.

Very disappointed with the customer service. I was in to buy some vintage luggage and they had no…read moreprice on two pieces. I told them I wanted to purchase and to call me w pricing so I could come in to buy. They did not call back and I left several messages. By the time the mgr called me back they sold the pieces to someone else. I know the people are all volunteers but this is a poor way to do business. I will bring my business of purchasing and donating to another location.

From the first interview visit very few things the various nurses have said my mother could expect…read morehave occurred. From the ordering of medications, responses to problems with the assurance they will be corrected, to there being no record of orders these different nurses have said they were putting in to the computer. As a family we had two requests. 1. We do not want our loved one to be in pain, 2. the few requests she (the patient) may have would be received and acknowledged with responses to resolve all issues as expeditiously as possible. Most all employees who have been in contact with our mother have been very nice. That said, being nice is great but actually doing what has been promised means more than anything else. She has not found this experience to be helpful and/or reassuring.

I am so happy to have made the right decision by choosing Vitas Healthcare,…read more many thanks to our nurse, ERNRIQUE HENRÍQUEZ MUNOS for all the support he gave us in such difficult times. He is a very kind, understanding, patient person, and he always has a lot of tact when saying things and is very clear with what he says. He is a very professional person and for me he was a light in the middle of the darkness because he knows how to say the correct words for things that I did not understand. I am very grateful to him and he always keeps in mind the word of God in everything he says and that is very comforting Also, the office staff is very kind and always answers at any time and schedule.

VNA cared for my grandmother and the entire team was so wonderful and loving. They treated her with…read morethe utmost respect, and loved her like family as well. The support they gave my family was what got us through this difficult time. My grandmother passed with dignity and comfort. We made the BEST decision using VNA Hospice.

From the owner: VNA Hospice Care focuses on living life to its fullest and treating patients with the dignity and…read morerespect they deserve. Our staff is available 24 hours a day, seven days a week to help guide patients and their loved ones through every question and concern.

It is so sad to see the disappointing remarks. My mom was able to live out her last few days on…read moreearth there. It was lovely, the staff was sweet, attentive and the volunteers that came, were amazing. They played music, someone came to massage her, the clergy came multiple times a day. We were able to spend the night and be with her until she took her last breath. I only wish my mom could have enjoyed something like this in the nursing home. I thank God for Methodist in Richardson for expediting my mom to this facility. It wasn't easy but they did it in less than 24 hours. We are forever grateful.

Sadly, we have had a horrific and tragic experience with T. Boone Pickens / Faith Presbyterian…read moreHospice. At this point, I would be fearful of the level of care (neglect?) they are giving to their hospice patients who do not have a voice to advocate for themselves in their final weeks or days. This negative review is long and detailed because I don't want anyone to have to go through the experience they put us and my mother through. I hope it is helpful to other families going through such excruciating end-of-life decisions for their loved ones. We were on the waitlist for the "next available room", just awaiting transport, for my dying mother who is in terrible pain after fracturing both hips and a femur (simultaneously). After being told at her final assessment on January 19 that transport would "very likely be tomorrow", there was an abrupt change. They canceled the required Covid test they had scheduled for immediately before transport, and suddenly nothing was available. Every day for five days. Strange, because a friend had his mother admitted that second day. First red flag of their deception. Ultimately, after five days and no response other than terse texts each day saying "still no room, should be tomorrow", we learned from their team that they LOST their license to be able to provide inpatient hospice care! This was Tuesday, January 24, 2023. (What??) After that call, they ghosted us. We could not get a return call, text or email from anyone, trying daily. Meanwhile, my mother is still in terrible pain at an assisted living that provides no help. And because of her terrible pain, her Alzheimer's suddenly declined tremendously, immediately after the injuries. She is a shadow of herself and suddenly does not recognize me or the rest of her family. Up till the day of the injuries, she lit up when I walked in the room, greeted me enthusiastically, and spoke to me and her (private) caregivers. Now she sits in pain with her eyes closed, and when she does open them, there is zero recognition there. She isn't eating, is barely drinking, and is not getting the pain control medication she needs--in fact, which we were told by their nurses is "urgent." It's tragic. Out of desperation, we finally contacted corporate management and, after their initial shock and promises to "get to the bottom of it right away", we learned the truth. In a one-sentence text (!) the next day, they stated that they "can no longer meet my mother's needs." (What?!??) She had been assessed, accepted, and we were merely waiting for an available room, "any hour now", since January 19. We were told they would call me when transport (ambulance) was ready. Literally overnight, they suddenly "can't meet her needs?" The definition of Hospice is to care for a dying patient. What "needs" can they suddenly not meet? After that, once again, we have been completely ghosted. We have learned that several patients have been admitted to inpatient in the subsequent week, and we cannot get a return phone call or even a simple explanation. After my initial reaction of fear and denial when her doctor recommended Hospice (and wrote and order for it), and then the T. Boone Pickens / Faith nurses and sales team convinced us by explaining how badly Mom needed to be there "to get the medication and care she needs", I am heartbroken and helpless thinking of her condition now and her constant, untreated pain that she will suffer for her remaining days. The facility is physically beautiful. LOTS of money has been spent on a pretty building, nice fixtures, an attractive entrance, nice artwork--nothing the patients care about or need. It is just a lot of smoke and mirrors for prospective families during sales appointments. But it is painfully obvious that is where their priority is. Not the patients. Not the families. This sad fact is echoed repeatedly in other reviews. My assumption, since we can't even get the decency of an explanation, is that they have shifted to accepting only the private pay "Residential" patients (at $12,500/month) while leaving patients desperately awaiting hospice hanging alone in agony. We knew T. Boone Pickens. In fact, my parents bought his condo in Turtle Creek (and lived there for 12 years until assisted living). He would be rolling over in his grave if he knew what is happening at his namesake facility. Anyone who would like to know more or share advice (esp after the anticipated contradictory response here from their staff) can reach me by looking at my profile.