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    Solas Health

    1.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    2 years ago

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    Carolina Functional Neurology Center

    Carolina Functional Neurology Center

    4.0(8 reviews)
    1.7 mi

    I live in Texas, and in April 2026 I scheduled a consultation with Dr. Bianca Miret at the Florida…read morelocation through their online booking form. During that process, I was required to check several boxes acknowledging various office policies in order to submit my consultation request. After my consultation, I decided to move forward with the one-week in-person Intensive, which cost $6,000, because I was desperately seeking help for persistent post-concussion symptoms following a bicycle accident in December 2024. I paid the required $2,000 deposit to reserve my spot. At the time I committed to the Intensive and paid the deposit, I do not recall the cancellation policy being reviewed with me or being asked to acknowledge it again as part of enrolling in the program. Unfortunately, before my scheduled visit, I was involved in a second accident when I was rear-ended in March 2026. The injuries left me with migraine headaches and made traveling impossible. I couldn't fly and did not have anyone who could accompany me. When I contacted the office to cancel, I was told my deposit was non-refundable but that I could reschedule within a 4- to 6-week window. I explained that I was unaware of the cancellation policy for the Intensive. In response, I was sent documentation showing I had acknowledged the office policies when I initially booked my consultation. After reviewing the timestamps, I realized those acknowledgments occurred before I had even decided to enroll in the Intensive. I understand that businesses have cancellation policies and I respect the need for them. My concern is that I don't believe the cancellation terms for a $6,000 program and a $2,000 non-refundable deposit were clearly presented at the time I committed to the Intensive. Given the circumstances surrounding my second accident, I was disappointed that no exception or accommodation could be made. I am sharing my experience so prospective patients understand the importance of asking detailed questions about cancellation policies before making a significant financial commitment. I also remain hopeful that Dr. Miret and her team will reconsider my situation and refund my $2,000 deposit. I was genuinely looking forward to working with them, and my decision to cancel was based solely on unforeseen medical circumstances that made travel impossible.

    After my ear infection healed, I was still dizzy. This went on for months. I went to a different…read moreENT, had testing, and was told there was nothing wrong!  Someone mentioned Carolina Functional Neurology, so had I to give it a try.  Wow!!!  I am so glad I did!!  Everyone there is amazing.  They did all these tests none of the ENTs ever tried. They found the problem, explained it to me in simple terms that even I could understand. Though it wasn't a quick fix, they knew the problem and how to treat it.  The dizziness is now gone! I can't thank Dr. Miret and Dr. Glickman enough.  So very grateful!!!

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    Carolina Functional Neurology Center - From bedbound to warrior.

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    Solas Health - painmanagement - Updated September 2026

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